Overview Of Cdns - Nortel Express User Manual

Configuring switch resources

Overview of CDNs

Introduction
A controlled directory number (CDN) enables incoming calls to be queued into
the switch and messages to be sent to Symposium Express Call Center regarding
these calls.
To ensure that Symposium Express Call Center can track when calls are
terminated at that CDN, you must first add a CDN at the switch, and then add it
at the server. Then the system must acquire it.
176
Standard 2.0
Symposium Express Call Center