March 2005
Acquiring and deacquiring CDNs
Introduction
Follow this procedure to request the system to acquire or deacquire a CDN.
Symposium Express Call Center must acquire a CDN so that it can track when
calls are terminated at that CDN.
Note: Nortel Networks recommends that you deacquire a CDN before you
configure it on the switch.
Before you begin
Make sure the CDN has been configured on the switch and added on
Symposium Express Call Center (see "Adding CDNs" on page 177).
To acquire or deacquire a CDN
1
In the Administration window, from the Switch Administration drop-down
menu, choose CDNs.
Result: The CDNs window appears.
2
Select the CDN you want to acquire or deacquire.
3
If you want to acquire the CDN, choose File
deacquire the CDN, choose File
Result: The CDN status changes to Acquired (or Deacquired) pending.
4
To refresh the CDN status on the display, choose View
Call Center Management Guide
Configuring switch resources
Acquire. If you want to
➝
deacquire.
➝
Refresh.
➝
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