March 2005
Adding phonesets
Introduction
You must add and acquire each phoneset that you want to use with Symposium
Express Call Center so that the switch can send messages to the server when an
agent logs on to the phoneset.
Before you begin
Configure the phoneset on the switch. For more information, refer to the
Planning, Installation, and Administration Guide.
To add a new phoneset
1
In the Administration window, from the Switch Administration drop-down
menu, choose Phonesets.
Result: The Phonesets window appears.
Call Center Management Guide
Configuring switch resources
183