Nortel Express User Manual page 178

Nortel symposium express software: user guide
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Configuring switch resources
2
Choose File ➝ New.
Result: The CDN Properties property sheet appears.
3
Enter information into the following boxes:
CDN Name: The name of the CDN as it appears on reports. CDN names
are restricted to alphanumeric characters and underscores (_).
CDN Number: The number that is passed to the switch in requests to
acquire or deacquire the CDN. This number must match the number that is
configured at the switch.
4
Click Save.
Result: The new CDN is added to the list in the CDNs window. It has the
status Not Acquired.
After you finish
Now that you have added the CDN, you must acquire it to enable the system to
track calls terminated on it. To acquire the CDN, see "Acquiring and
deacquiring CDNs" on page 179.
178
Standard 2.0
Symposium Express Call Center

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