Nortel Express User Manual page 184

Configuring switch resources
2 Choose File ➝ New.
Result: The Phoneset Properties property sheet appears.
3 Enter information into the following boxes:
Terminal Name: The name of the phoneset as it will appear on reports.
4 Telephony/Port Address: The terminal number (TN) of the set on the
switch. It should be added in l-s-c-u format (for example, 1-0-0-5). Ensure
that the Add Voice Port box is unchecked.
5 Click Save.
Result: The phoneset is added to the list in the Phonesets window. It has
the status Not Acquired.
To return to the SMI window, choose File ➝ Close.
6
After you finish
After adding the phoneset, you must acquire it so that the switch sends messages
to the system when an agent logs on to the phoneset.
184
Standard 2.0
Symposium Express Call Center