Changing User Properties - Nortel Express User Manual

Managing users

Changing user properties

Introduction
Follow the procedure in this section to do the following tasks:
Change a supervisor's or agent's name or personal information.
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Change a supervisor's or agent's logon ID or position ID.
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To change user properties
1 In the Administration window, from the User Administration drop-down
menu, choose Agent/Supervisor Administration.
Result: The Agent/Supervisor Administration window appears.
2 Select the user whose properties you want to change.
Choose File ➝ Properties.
3
Result: The User Properties Sheet appears.
4 Make changes to the user's properties as required.
5 Click Save.
Result: You return to the Agent/Supervisor Administration window.
6 To return to the Administration window, choose File ➝ Close.
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Standard 2.0
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