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TDM Recorder
Nortel TDM Recorder Manuals
Manuals and User Guides for Nortel TDM Recorder. We have
2
Nortel TDM Recorder manuals available for free PDF download: User Manual, Installation Manual
Nortel TDM Recorder User Manual (198 pages)
Product Release 6.01
Brand:
Nortel
| Category:
Software
| Size: 2.57 MB
Table of Contents
Nortel Tdm Recorder
1
Revision History
4
Table of Contents
5
Getting Started
9
Intended Audience
10
How to Get Help
11
Getting Help through a Nortel Distributor or Reseller
12
Additional References
12
Software and Documentation Version Numbering
13
Nortel TDM Recorder
15
Nortel TDM Recorder at a Glance
16
Nortel TDM Recorder Management
18
Nortel TDM Recorder Features and Benefits
19
Nortel TDM Recorder Management Features and Benefits
20
Infrastructure at a Glance
21
Nortel TDM Recorder in the Workplace
22
Implementation Summary
27
Hardware Summary
30
Using Nortel TDM Recorder Databases
35
Call Recording and Playback
39
Common Recording Methods
40
Recording
43
Recording and Playback
50
System Setup and Administration
59
Overview
60
Recording Server Environment
61
Voice Card Installation and Wiring
69
System Administration Components
84
First Time Login Instructions
85
Navigating the User Interface
86
Configuring Level 1 Components
89
Overview
90
Configuring Recorder Components
91
Configuring Licenses
93
Chapter 6: Configuring Voice Cards
97
Configuring Voice Cards
97
Configuring Alarms
100
Configuring Level 2 Component
109
Enterprise Archive Architecture
110
Configuring Primary Recorder Components
113
Overview
114
Recorder Architecture
115
Recording Control Engine (Unify) Server
116
Recorder Server
126
Administration Server
128
Typical Recording Scenario
131
Capture Engine
132
Workflow Manager
133
Consolidator
133
Collaboration Recording
134
Chapter 8 Configuring Primary Recorder Components
137
In this Chapter Overview
137
Overview
138
Configuration Architecture
139
Configuration with Applications Portal
142
Setting up Specific Recorder Components
144
Retriever Architecture
145
Retriever Description
146
Disk Management Architecture
147
Setting up Specific Recorder Components
137
User Defined Fields
149
Overview
150
Understanding Call Data
151
Recording Format Options
152
Unify Fields Provided in the Standard Recorder Script
153
Unify to Viewer Mapping
154
Attributes Provided by Ai-Logix Card Model Families
155
Attributes Provided by E1/T1 Voice Cards
156
Overview
158
Call Redirection and Call Flows
159
List of Terms
181
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Nortel TDM Recorder Installation Manual (128 pages)
Product Release 6.01
Brand:
Nortel
| Category:
Software
| Size: 1.43 MB
Table of Contents
Nortel Tdm Recorder
1
Revision History
4
Table of Contents
5
Getting Started
7
In this Chapter
7
Intended Audience
8
How to Get Help
9
Additional References
10
Getting Help through a Nortel Distributor or Reseller
10
Software and Documentation Version Numbering
11
Nortel TDM Recorder Overview
13
Nortel TDM Recorder at a Glance
14
Nortel TDM Recorder Management
16
Nortel TDM Recorder Features and Benefits
17
Nortel TDM Recorder Management Features and Benefits
18
Recorder Hardware Installation
19
Voice Card Installation and Wiring
20
Additional Information
32
Connector Hoods for Ai-Logix Cards
33
Hardware Summary
34
Recorder Software Installation
39
Pre-Installation Requirements
40
Installation
43
Setting User Preferences
60
Port Usage
62
Setting up the System
65
Setting up Overview
66
Setting up Your License for the First Time
67
Configuring Adapter Cards
71
Verifying the Installation
73
Installation Guide
73
Uninstalling and Upgrading Recorder
75
Uninstalling Recorder
76
Upgrading Recorder
77
Configuring Non-Facility Associated Signaling
79
Non-Facility Associated Signaling Overview
80
Definitions
81
Process
83
Voice Card Configurations
97
Compatible Voice Cards
98
E1/T1 Card Properties
99
E1/T1 Trunk Configurations
101
E1/T1 Channel Hardware Configurations
104
E1/T1 Channel Identifiers
107
Modifying the Protocol on a T1 Voice Card
108
Modifying the Protocol on a E1 Card
110
NGX Card Properties
112
NGX Channel Hardware Configurations
115
NGX Channel Identifiers
118
Analog Card Properties
119
Analog Channel Hardware Configurations
122
Analog Channel Identifiers
125
Installation Guide
128
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