Configuring Voice Services
21
Enter the DN of the phone you want to use to play the message, and then
click OK.
Result: The phone rings.
22
Answer the phone. Listen to the playback.
Result: The phone is disconnected as soon as the playback ends.
23
Click Cancel to exit.
Result: The Properties - Treatment dialog box closes.
If you checked the Verify box in the Properties Treatment dialog box at step 10
on page 112, continue with the following procedure.
To configure verification prompts
1
To configure the verification prompts, return to the Voice Services
Administration window. (In the Administration window, from the Call
Administration drop-down menu, choose Voice Services.)
Result: The Voice Services Administration dialog box opens.
2
Select the prompt/collect digits treatment you configured in the previous
procedure.
3
From the menu, select Configuration ➝ Verification Prompts.
114
Standard 2.0
Symposium Express Call Center