Nortel Express User Manual page 101
Nortel symposium express software: user guide
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Also See for Express:
- Installation manual (44 pages) ,
- Maintenance and troubleshooting manual (34 pages)
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March 2005
2
Click Add.
Result: The Properties - Treatment dialog box appears.
3
Enter a Treatment ID. This number is used to identify the treatment in the
Call Routing wizard. Each treatment must have a unique treatment ID.
4
Enter a name for the treatment. Note that this is just a descriptive name.
5
Select the Card Name and Language from the drop-down lists.
In the Language box, select the language in which the treatment has been
recorded.
6
Enter a description of the treatment (optional).
7
In the Type section, select Transfer to .... DN.
8
Enter the DN number.
9
Click Apply.
Call Center Management Guide
Configuring Voice Services
101
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