Nortel Express User Manual page 198

Nortel symposium express software: user guide
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Configuring switch resources
3
Complete the General property page by entering information into these
boxes:
DNIS Name: The name of the DNIS as it will appear on reports.
DNIS Number: The ACD-DN or CDN number as it is configured on the
switch.
Service Level Threshold: Specify the time (in seconds) within which all
calls coming through on this DNIS should be answered or abandoned. This
threshold value is used in real-time displays.
4
Click Save.
Result: The DNIS appears in the list in the DNISs window.
198
Standard 2.0
Symposium Express Call Center

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