Restoring Data - Nortel Express User Manual

March 2005
Voice Services backups
Voice Services is a keycode-enabled option. If you have the Voice Services
option, the call center manager must also back up the ATA HD card and the
Voice Services database. Based on the mechanism you use to back up Voice
Services, you may be able to run the Voice Services backup while the call center
is online.
Where to find procedures for performing backups
For step-by-step procedures on performing database (partial) backups, full
backups, and Voice Services backups, refer to the Symposium Express Call
Center Planning, Installation, and Administration Guide.

Restoring data

If you need to restore the Symposium Express Call Center database or the Voice
Services PCMCIA card and database, or perform a complete restoration of your
system after a system failure, refer to the Symposium Express Call Center
Planning, Installation, and Administration Guide.
Call Center Management Guide
Performing backups
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