Avaya G430 Manual page 113

Call Transfer in SLS mode
Using the Call Transfer feature differs by user and by phone type. The same is true of the Hold
feature in Standard Local Survivability (SLS) mode. Call Transfer also works differently in DCP/
IP phones and analog phones in the survivable mode. Some limitations of the Call Transfer
feature are:
• The established call must be initiated from a local station (administered on this Branch
Gateway) or from an incoming trunk. You can make only point-to-point call transfers to a
phone that is local to the same Branch Gateway.
• Does not support E-911 calls
• Does not support the Conference button on any phone
• Does not support trunk-to-trunk transfer (for example, for voice messaging)
Related topics:
Transferring a call on DCP and IP phones
Transferring an established call from an analog phone
Transferring a call on DCP and IP phones
Procedure
1. While talking on a call or while you have a call on Hold, press the Transfer button
2. Dial the third party's number on your phone.
3. You can either:
Administering Avaya G430 Branch Gateway
• Dial a third party by dialing the number and flashing the switchhook once (you
will hear a stutter dial tone). Dial the FAC for Hold (the second call is now on
Hold and the first call is re-established). If you want to toggle between the first
and second calls, press the switchhook and dial the FAC for Hold once each
time you want to change calls.
• Hang up.
Your phone will ring to notify you that you have a call on Hold. When you lift
the receiver you will hear a dial tone and can perform any of the activities listed
in Step 3.
on your phone.
You hear a dial tone; the other party hears nothing.
• Wait for the third party to answer and announce the call, then either press the
Transfer button again or hang up.
Standard Local Survivability (SLS)
on page 113
on page 114
October 2013 113