Avaya G430 Installation And Upgrades
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Gateway
  5. G430
  6. Installation and upgrades

Avaya G430 Installation And Upgrades

Branch
Hide thumbs Also See for G430:
Table of Contents

Advertisement

Quick Links

See also: Configuration Manual , Manual
Installation and Upgrades for the Avaya
Branch Gateway G430
Release 6.3.5
03-603233
Issue 2
February 2017

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the G430 and is the answer not in the manual?

Questions and answers

Related Manuals for Avaya G430

Summary of Contents for Avaya G430

  • Page 1 Installation and Upgrades for the Avaya Branch Gateway G430 Release 6.3.5 03-603233 Issue 2 February 2017...
  • Page 2 (1), unless a different number of by Avaya. You agree to the Third Party Terms for any such Third licenses or units of capacity is specified in the documentation or other Party Components materials available to you.
  • Page 3 Avaya. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express • Your Avaya-provided telecommunications systems and their written consent of Avaya can be a criminal, as well as a civil offense interfaces under the applicable law.
  • Page 4 • A call is unanswered • IEC 61000-3-2 and IEC 61000-3-3. • A busy tone is received Avaya Inc. is not responsible for any radio or television interference • A reorder tone is received caused by unauthorized modifications of this equipment or the...
  • Page 5 FCC Part 68 Supplier’s Declarations of Conformity Equipment (VCCI). If this is used near a radio or television receiver in Avaya Inc. in the United States of America hereby certifies that the a domestic environment, it may cause radio interference. Install and equipment described in this document and bearing a TIA TSB-168 use the equipment according to the instruction manual.
  • Page 6 Product or Hosted Service notices and articles, or to report a problem with your Avaya Product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support.

  • Page 7: Table Of Contents

    Connecting and enabling a USB modem for remote access .............. 56 Gateways without S8300 modem connections ................ 56 Branch Gateways with S8300 USB modems .................... 57 Maintenance web pages February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 8 Chapter 11: Backing up and restoring the Branch Gateway.......... 106 .................  106 Branch Gateway backups and restores Chapter 12: Troubleshooting.................... 107 ........................ 107 Troubleshooting .................. 107 One telephone stops working February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 9 Chapter 16: Information checklists.................. 135 ...................... 135 Information checklists ...................... 135 Installer's checklist ................ 136 Serial number and login information Chapter 17: Equipment list.................... 139 ........................ 139 Equipment list February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 10: Chapter 1: Before You Install

    Make sure you have the necessary equipment to assist you in the installation before you start working. Related links Before going to site on page 10 Equipment required for installation on page 11 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 11 USB modems supported by the Branch Gateway on page 130 for a list of the USB modems supported by the Branch Gateway. Related links Required equipment on page 10 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 12 • Business Partners should point their browsers to the Business Partner portal option sales_market, services-voice, training tools and procedures to select RFA • Associates should point their browsers to the Avaya Associate portal • Contractors should point their browsers to avaya.com •...

  • Page 13: Art For The Ras Ip Address

    Alternatively, if the Branch Gateway will be configured using the CLI, keep the installation script to run as a CLI command at the configuration stage. If the Branch Gateway will be configured using Gateway Installation Wizard (GIW) or Avaya Installation Wizard (AIW), and you have an EPW, enter the ART information contained in the installation script into the EPW.
  • Page 14 Automatic Registration Tool (ART). Provision the IP Address for S8300 Remote Access with Configure server by using the Set Modem Interface function. Non- Avaya personnel may need to contact their service support or customer care center for IP addresses, depending on entitlements.

  • Page 15: Site Requirements

    10 The EPW The EPW is an Excel spreadsheet from which Avaya configuration wizards automatically pull data to configure and install the S8300 Server and the Branch Gateway. The EPW is filled in by the customer and project manager, and should be completed before installation.

  • Page 16: Site Requirements

    AC outlets that have earth contacts; and second, the Supplementary Ground Conductor provided with the system provides a non- February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 17: Firmware Specifications

    Old codes will still be active for G430 with imbedded MP20 and MP80 bundle option. • 700503274 : G430 120 channel DSP daughter board – Single MP120 for upgrades • 700506957 : G430 MP120 Media Gateway – New bundle no on board MP20 and preinstalled MP120 •...

  • Page 18: Branch Gateway Package Contents

    - One Supplementary Ground Conductor - Nine 4-40 flat head screws - Four rubber feet • Auto-run CD The Avaya Partner Contact Closure adjunct box, if ordered, is packaged separately. Related links Before you install on page 10 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 19: Em200 Package Contents

    Unpacking and checking package contents on page 19 Unpacking and checking package contents About this task For the G430 package and for the EM200 package(s), if ordered: Procedure 1. Unpack the Branch Gateway and accessories. Electrostatic alert: Wear an anti-static wrist ground strap whenever handling components of a Branch Gateway or EM200.
  • Page 20 Before you install Related links EM200 package contents on page 19 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 21: Chapter 2: Installing The Branch Gateway And Em200

    21 Mounting the Branch Gateway chassis You can mount the Branch Gateway in a rack, on a wall, or on a table. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 22 Note: Avaya has developed special hardware platforms for customers with harsh environmental conditions. These platforms have been tested to meet stringent physical and environmental requirements (i.e., shock, vibration, EMI, etc.) imposed by the United States Navy for use on their ships.
  • Page 23 It is recommended to attached the mounting bracket with cable guides to the right side of the rack, so as not to block your view of the system LEDs. Related links Branch Gateway racks on page 22 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 24 1. Ensure that the rack is bolted to the floor and is earthquake-protected, if required. If the rack is not securely fixed in place, do not proceed with the installation. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 25 About this task Note: You can only mount a G430 on a wall if you do not attach any EM200 modules to it. To mount the Branch Gateway on a wall, use the two wall mounting brackets You can also add a...

  • Page 26: Placing The Branch Gateway On A Table

    About this task If you install the Branch Gateway as a tabletop unit, affix the provided rubber feet to the underside of the Branch Gateway. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 27: Mounting The Em200 Expansion Module(S)

    If you are mounting the Branch Gateway and EM200 module(s) on a table, always place the G430 on top of the EM200(s). This enables easy access in case you need to open the G430 cover in order to add or replace a DSP module or the RAM card.

  • Page 28: Installing The Media Modules

    Figure 2: Connecting an EM200 to the G430 • If you mounted two EM200 modules, connect one EM200 to the CONNECTOR OUT 1 connector on the rear of the G430, and one EM200 to the CONNECTOR OUT 2 connector on the rear of the G430.

  • Page 29: Combination Limitations

    111 ). The slots of the EM200 connected to the EXPANSION OUT 1 connector on the rear of the G430 are slots V5 and V6, and the slots of the EM200 connected to the EXPANSION OUT 2 connector on the rear of the G430 are slots V7 and V8.Table 1...
  • Page 30 Installing the Branch Gateway and EM200 Figure 3: The G430 Branch Gateway front panel ports and slots Table 1: Figure notes: 1. System LEDs 2. RST button 3. ASB button 4. USB 2.0 ports 5. CCA (Contact Closure) port 6. 10/100M Services port 7.

  • Page 31: Inserting The S8300 Server

    4. Slide the S8300 Server slowly into the chassis, maintaining an even pressure to assure that the module does not become twisted or disengaged from the guides. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 32: Inserting Media Modules

    If possible, wear a wrist-strap and use an anti-static bag. Caution: The connector pins can be bent or damaged if the module is handled roughly, or if misaligned and then forced into position. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 33: Ground Conductor Attachments

    Ground conductor attachments To assure safe installation and operation, carefully read all requirements, recommendations, and instructions. Pay special attention to all CAUTION, WARNING, and DANGER statements. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 34: General Grounding Requirements

    Branch Gateway or EM200 until a licensed electrician is present to install a Supplementary Ground Conductor. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 35: General Grounding Requirements

    For installations in Finland, Norway, and Sweden, the Branch Gateway and EM200 rely on two ground connections (mains plug with an earth contact, and a Supplementary Ground Conductor). Related links General grounding requirements on page 34 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 36: Approved Grounds

    70: NEC. Compliance with the NEC (or the equivalent local electrical code/grounding requirements) is essential for the proper application of TIA-607. Compliance with NFPA 70: NEC will provide suitable grounding for the Avaya equipment. TIA-607 provides an enhanced, communications-specific grounding scheme: where TIA-607 has been implemented the Avaya equipment shall be grounded per this method.

  • Page 37: Approved Grounds

    Ground conductor attachments AC Service Panel: • AC ground at the AC service panel serving the Avaya equipment. Danger: • Do not perform work inside electrical panels unless you are a qualified electrician. • Do not try to remove bonding conductors without approval from qualified personnel.
  • Page 38 ANSI/EIA/TIA-607: In buildings where a ground-cabling infrastructure meeting TIA-607 has been implemented the Avaya equipment shall be grounded according to the TIA-607 standard. In a TIA-607 installation, the Telecommunications Main Grounding Busbar (TMGB)/Telecommunications Grounding Busbar (TGB) links the telecommunications equipment to the ground.

  • Page 39: Safety Ground Connections

    Connection of both grounds (through the AC Power Cord and the Supplementary Ground Conductor) is required for safe operation of the Branch Gateway or EM200. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 40 Related links Attaching the ground wires on page 40 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 41: Connecting Power To The Em200 Expansion Modules

    Result Warning: If you wish to move an EM200 in a working system consisting of a G430 and one or two EM200s housing media modules, you must disconnect the EM200 from power before reconnecting the expansion cable to the new location. Failure to do so may cause unexpected results.

  • Page 42: Connecting Power To The Branch Gateway

    LED on each media module, except the S8300, lights up initially and then goes off after about 20 seconds. Related links Ground conductor attachments on page 33 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 43: Chapter 3: Connecting Devices

    2. Circuit protection 3. Wide Area Network (WAN) 4. Coupled Bonding Conductor (CBC) 5. Avaya Partner Contact Closure Adjunct Related links Connecting devices on page 43 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 44: Data And Voice Device Connections

    Avaya G430. Connect the IP telephone to an external Ethernet switch that has connectivity with the Avaya Branch Gateway G430. The IP phone can powered either by the switch or by its own power supply. Related links Data and voice device connections...
  • Page 45 46 for the correct wiring for the splitter. 2. Connect the male connector of the splitter to one of the ISDN ports on an MM720 or MM721 media module. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 46: Connecting An Analog Telephone

    Connecting an analog telephone About this task Note: For a full list of supported phones, see Appendix B, Supported Avaya telephones in Overview for the Avaya Branch Gateway G430.. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430...
  • Page 47 For phone equipment with a ringer load below 3 REN: up to 2,000 feet (609.6 m). Related links Data and voice device connections on page 44 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 48 Connecting a DCP telephone to an MM712 or MM717 media module About this task Note: For a full list of supported phones, see Appendix B, Supported Avaya telephones in Overview for the Avaya Branch Gateway G430.. Warning: Avaya MM712 and MM717 DCP Lines. DCP lines require the 146E IROB (In-range, Out of Building) protectors, or the 4C3S-75 solid-state 5-pin protectors, when they are used for any connection routed out-of-building.

  • Page 49: Connecting An Analog Trunk

    Connect the trunk cable to the E1/T1 port on an MM710 or MM710B media module. The SIG LED lights. Figure 19: The MM710B media module February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 50: Connecting An Isdn Bri Trunk

    Connect the front panel connector to a punch down block. You can terminate up to 24 endpoint devices on the connected punch down block. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 51 5. Connect the other end of the amphenol cable to a punch down block that converts the single amphenol connector to 24 RJ-11 jacks, as needed. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 52: Circuit Protection Installation

    The following over-voltage and sneak current protection devices have been approved for use with the G430 Gateway: • For the Avaya MM710, MM710B media modules: Over-voltage and sneak current protection for these interfaces are provided on the media modules themselves.

  • Page 53: Connecting An E1/T1 Wan Link To The Mm340 Media Module

    • The ETH LAN ports on the Branch Gateway front panel Related links Connecting an E1/T1 WAN link to the MM340 media module on page 53 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 54: Coupled Bonding Conductor Installations

    The Contact Closure feature is a controllable relay providing dry contacts for various applications. To implement the contact closure feature, you connect an Avaya Partner Contact Closure Adjunct box to the CCA port on the Branch Gateway chassis. The adjunct box provides two contact closures that can be operated in either a “normally closed”...
  • Page 55 2. Note which device is connected to each relay. You will need this information for configuration. 3. Connect the Avaya Partner Contact Closure adjunct box to the CC port on the Branch Gateway front panel. Use a 24 gauge minimum telephone wire, no longer than 200 ft, with a standard four wire RJ-11 connector.

  • Page 56: Chapter 4: Connecting And Enabling A Usb Modem For Remote Access

    Branch Gateways with S8300 modem connections on page 58 Testing the modem connection (Branch Gateway with S8300) on page 58 Connecting the USB CD-ROM drive on page 59 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 57: Maintenance Web

    Most of the preparations you are making require you to access the Maintenance web pages part of Avaya Integrated Management (Avaya IM) from your laptop. After accessing the Maintenance web pages, leave the Maintenance web pages open until you have completed all the preparations.

  • Page 58: Branch Gateways With S8300 Modem Connections

    3. When prompted, provide the rasaccess login and password in the Terminal Window. 4. Close the Terminal Window to complete the connection. 5. Activate an SSH session. 6. Login valid authentication to the Linux CLI. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 59: Connecting The Usb Cd-Rom Drive

    Connect the USB CD-ROM drive to the remaining available USB port on the S8300 Server. Related links Branch Gateways with S8300 USB modems on page 56 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 60: Chapter 5: Configuring The Branch Gateway

    The Branch Gateway requires software configuration. The Branch Gateway can be configured using the Avaya Branch Gateway Command Line Interface (CLI). The CLI is a comprehensive tool for configuring the gateway and includes all supported configuration tasks. For information about configuration using the CLI, see Administration for the Avaya Branch Gateway G430, 03-603228.
  • Page 61 The settings you configured are displayed, and you are prompted for confirmation. • If you confirm the settings, they are saved and the Branch Gateway reboots. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 62 9. Connect the Ethernet port to the network to enable remote access to the gateway. A remote technician can now further configure the Branch Gateway using the CLI. Related links Branch Gateway configuration on page 60 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 63: Chapter 6: After Installation

    63 Testing data connectivity on page 64 Testing telephones on page 64 Testing trunks on page 64 Testing LSP failover on page 64 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 64: Testing Telephones

    If SLS mode is enabled and the primary controller and LSP both fail, then the Branch Gateway enters SLS mode. Procedure ® 1. Verify that valid translations are file synchronized to the LSP by logging into Avaya Aura Communication Manager from the LSP and listing either stations or trunks, see ® Administering Avaya Aura Communication Manager, 03-300509.
  • Page 65 After installation (MGC). If you are using Avaya IW to configure the Branch Gateway, the following are key actions that must be done in the wizard to ensure correct IP address configuration: a. In the Usage options screen, select the one of the following usage options that corresponds to the correct primary controller type: •...

  • Page 66: Removing The Installation Equipment

    After installation Result Note: See also “Auto Fallback for H.248 Gateways” in Administering Network Connectivity on Avaya ® ™ Aura Communication Manager, 555-233-504 and the Migrate H.248 MG to primary" screen ® ™ command in Avaya Aura Communication Manager Screen Reference, 03-602878.
  • Page 67 If you have an S8300X Server module installed in the Branch Gateway, leave the modem connected to enable reporting of alarms to remote locations. Related links After installation on page 63 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 68: Chapter 7: Adding Media Modules And Devices

    Communication Manager, 555-233-506. Also, for an MM710, MM720, MM721, or MM722, it is usually advisable to set the media module as the synchronization source of the Branch Gateway. For information about setting the synchronization source of the Branch Gateway, see the Avaya Branch Gateway G430 CLI Reference.

  • Page 69: Telephone Additions

    When you add a new telephone - IP, DCP or Analog - note the following information for software configuration: • Name and location of the owner of the telephone • Model number of the telephone • Extension of the telephone February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 70: Trunk Additions

    - Ground start trunks may be provided via the MM711, MM714B or MM714 media modules. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 71: Connecting The Trunk

    Make sure you can make both an internal (within the local network) and an external (outside of the local network) call. 2. Make a call into the Branch Gateway trunk. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 72 Chapter 5: Configuring the Branch Gateway on page 60. Related links Broadband line additions on page 72 Testing the Broadband link About this task February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 73 Related links Broadband line additions on page 72 Avaya Partner Contact Closure Adjunct additions To install an Avaya Partner Contact Closure Adjunct, follow the instructions in Installing the Avaya Partner Contact Closure Adjunct on page 54. Related links...

  • Page 74: Chapter 8: Upgrading And Replacing Field Replaceable Units

    Equipment list for ordering information. Note: The G430 v1 has an on board MP20. However, if an MP120 is installed on G430 v1, the on board MP20 will be disabled. G430 v2 has no on board media processor but a pre-installed MP120 module.
  • Page 75 1. Disconnect the G430 power cable from the mains power supply. 2. Note to which connector each cable is connected, so that you can reconnect them correctly. 3. Disconnect all cables (data and power) connected to the G430 and the media modules, both front and rear.
  • Page 76 Upgrading and replacing Field Replaceable Units Figure 24: Removing the G430 cover screw from the top of the device Table 4: Figure notes: a. G430 top cover screw Figure 25: Removing G430 cover screws from the right side Table 5: Figure notes: a.
  • Page 77 3. Position the VoIP module at a 45 degree angle to the main board, and start inserting it into the VoIP module slot (see the figure on page 78). February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 78 If possible, wear a wrist-strap and use an anti-static bag. Caution: The connector pins can be bent or damaged if the module is handled roughly, or if misaligned and then forced into position. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 79 3. Attach the mounting brackets to the G430, if applicable. 4. Replace the G430 in the rack or mount on the wall, if applicable. 5. Re-connect all cables (data and power) that you disconnected from the G430 and its media modules, both front and rear.

  • Page 80: Installing The Upgrade Memory Kit

    The upgrade memory kit The G430 has a single RAM slot housing a 256 MB RAM card. If you wish to support an increased number of announcement files, you must upgrade the G430 memory by replacing the 256 MB RAM card with a 512 MB RAM card.
  • Page 81 Field Replaceable Unit upgrades and replacements The RAM slot is located on the G430 main board. You must remove the G430 cover to replace a RAM card. This procedure includes the following steps: Removing The G430 cover on page 75.
  • Page 82 To move them: a. Make sure the Branch Gateway is registered to Communication Manager. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 83 The announcement files are copied from internal flash to the compact flash, and the yellow CARD IN USE LED associated with the compact flash flashes. 4. Use the show platform mainboard CLI command to make sure the G430 is working properly and to check the status of the compact flash and RAM memory.
  • Page 84 The announcement files of the old compact flash are written to the new compact flash. Related links Compact flash memory card removals on page 83 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 85 7. Restore the announcements from the USB device to internal flash by entering the CLI command restore usb usb-devicebackup-name announcements-internal- flash. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 86 CLI command copy ftp announcement-file. 8. Screw on the blank plate to cover the compact flash slot. Related links Compact flash memory card removals on page 83 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 87: Chapter 9: Upgrading The Branch Gateway Firmware

    You can use Avaya Software Update Manager to take a new release from Avaya's website and store it on your hard disk for subsequent downloading to the appropriate devices.

  • Page 88: Firmware Upgrades From The Primary Controller

    Installing firmware from the TFTP server on the S8300 Server on page 93. 4. Connect to the Branch Gateway via modem or via the Services port on the front panel. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 89 (FTP or TFTP) that you are using. When you enter the command, the CLI prompts you for a username and password. • Use the copy ftp EW_archive command to upgrade the Java applet for Avaya Gxxx Manager software from an FTP server •...
  • Page 90 File for LSP and primary controller (not used for individual                 files) Branch Gateway Processor                 Branch Gateway Device Manager                 MM710 E1/T1 media module                 Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 91 Upgrading firmware using the CLI through FTP/TFTP on page 88 Downloading Branch Gateway firmware files to a local TFTP server Procedure 1. Access the www.avaya.com/support website. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 92 MM711 Analog Port/Trunk media module (version 20 or later) mm711h20v54.fdl MM712 DCP media module mm712v14.fdl MM714 Analog Port/Trunk media module mm714v5.fdl MM714B Analog Port/Trunk media module mm714h10v93.fdl Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 93 2. Address the password/challenge as required for access. 3. At the Linux prompt, type cd /var/home/ftp/pub and press Enter. The Linux prompt reappears. The current directory has changed to /var/home/ftp/pub. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 94: Upgrading Branch Gateway Firmware Using The Cli Via A Usb Device

    5. Run CLI commands to copy the firmware files from the USB mass storage device to the Branch Gateway. CLI commands for upgrading Branch Gateway firmware via a USB device on page 95. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 95 Branch Gateway. You must use the specific path to the file on the USB mass storage device. • Use the copy usb EW_archive command to upgrade the Java applet for Avaya Gxxx Manager software from a USB mass storage device •...
  • Page 96 Use WinZip or another zip file tool to unzip the file, if necessary, before you copy the file to the Related links Upgrading Branch Gateway firmware using the CLI via a USB device on page 94 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 97: Chapter 10: Upgrading Ip Phone Configuration And Firmware Files

    You can use CLI procedures for downloading the files for IP phone upgrade from the Branch Gateway TFTP server. Note: You can also upgrade IP phones using the S8300. For more details, see Downloading Avaya 46xx IP Telephone Software Using Avaya Media Servers. IP telephones supported by the local TFTP Server feature •...

  • Page 98: Administering The Upgrade

    Communication Manager web pages. Note: An alternative tool, the Avaya Software Update Manager (4.0 or higher), is a GUI application that greatly simplifies the IP phone upgrade process, avoiding the need to know the file names of the necessary upgrade files for each IP phone type. For further information, see Avaya Software Update Manager User Guide, 14-300168.

  • Page 99: Upgrade Administration

    When using SCP, the Branch Gateway is the SCP client, and an SCP server must be configured on the management station. For more information about establishing an SCP session, see Administration for the Avaya Branch Gateway G430, 03-603228. 1. Check the available memory size for the image files using the show application- memory command.
  • Page 100 4. Reset the Branch Gateway using the reset command. 5. From the Avaya Support website, obtain the desired phone upgrade files (script files, boot image files, phone application image files), using either of the following methods: • Download the phone upgrade files to a remote FTP/TFTP/SCP server. Note that SCP can be used to download script files but not image files.

  • Page 101: Tftp Ip Telephone Upgrade Examples

    *** Reset the device *** - do you want to continue (Y/N)? y Resetting the device... 5. From the Avaya Support website, download the desired phone upgrade files (script files, boot image files, phone application image files) to a remote FTP server at IP address 192.168.49.10.
  • Page 102 For more information , use 'show download phone-script-file status' command Gxxx-001(super)# 7. Copy the boot image files for the Avaya 4602 IP telephone using the copy ftp phone- image command. For example: Gxxx-001(super)# copy ftp phone-imageA pub\4602dbte1_8.bin 192.168.49.10 Username: root Password: Beginning download operation ...

  • Page 103: Upgrading 4620 Ip Phones

    There are various configuration related problems which will cause the upgrade to fail. The scenarios can be repaired by readjusting the downloading or configuration settings. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 104: Upgrading Considerations

    Copying a file to a bank containing a file with the same file name causes the old file to be overwritten by the new one. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 105 Upgrading considerations • File names for IP phone image files and script files are limited to 32 characters February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 106: Chapter 11: Backing Up And Restoring The Branch Gateway

    If the Branch Gateway is located remotely, you can backup and restore the Branch Gateway files one by one, using TFTP/FTP/SCP servers. For information about Branch Gateway backup and restore, see Administration for the Branch Gateway. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 107: Chapter 12: Troubleshooting

    2. See Maintenance Procedures for Communication Manager, Media Gateways and Servers, 03-300432 for further information. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 108: No Power On The Branch Gateway

    Disconnect the Branch Gateway from the external power source before proceeding. Electrostatic alert: Do not touch any components on the printed circuit board except when installing or removing the bridge for the jumper pins. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 109: Proposed Solution 1

    2. Locate the NVRAM init jumper (jumper J3801) on the front of the Branch Gateway main board. Refer to the figure below. Note that the jumper’s two pins closest to the rear of the G430 are bridged. Figure 30: Branch Gateway NVRAM INIT Jumper Location 3.
  • Page 110 Troubleshooting 8. Disconnect the G430 power cable from the mains power supply. 9. Disconnect the G430 power cable from the G430. 10. Unscrew the top cover screw, and remove the Branch Gateway cover. 11. Move the bridge on jumper J3801 to its initial position, in which the two pins closest to the rear of the G430 are bridged.

  • Page 111: Chapter 13: Front Panel Description

    125 The front panel of the Avaya MM722 media module on page 126 The front panel of the Branch Gateway chassis without media modules February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 112 The slots of the EM200 connected to the EXPANSION OUT 1 connector on the rear of the G430 are slots V5 and V6, and the slots of the EM200 connected to the EXPANSION OUT 2 connector on the rear of the G430 are slots V7 and...

  • Page 113: System Leds

    The compact flash slot enables increasing the number of announcement files on the Branch Gateway from 256 to 1024, by storing them on a removable 1 GB compact flash memory card. Note February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 114 RAM, you must also increase RAM from 256 MB to 512 MB. You can obtain an Avaya upgrade memory kit which includes both a compact flash memory card and a RAM memory card. For instructions on installing and enabling the compact flash memory card, see Job Aid: Installing the upgrade memory kit components in the Avaya Branch Gateways, 03-603203.
  • Page 115 2. Press and hold the ASB button. 3. Release the reset button. 4. Release the ASB button. Related links RST and ASB buttons on page 115 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 116: The Front Panel Of The Avaya Mm710B Media Module

    Activity Yellow An E1/T1 trunk device connected to the module is in use. Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 117: The Front Panel Of The Avaya Mm711 Media Module

    The MM711’s eight universal analog ports are labeled 1 through 8. Related links The front panel of the Avaya MM711 media module on page 117 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 118: The Front Panel Of The Avaya Mm712 Media Module

    Table 16: MM712 LEDs Name Color Indication Alarm The module type is not the type configured in the MSG for the slot Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 119: The Front Panel Of The Avaya Mm714 Media Module

    Table 17: MM714 LEDs Name Color Indication Alarm The module type is not the type configured in the MSG for the slot Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 120: The Front Panel Of The Avaya Mm714B Media Module

    Table 18: MM714B LEDs Name Color Indication Alarm The module type is not the type configured in the MSG for the slot Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 121: The Front Panel Of The Avaya Mm716 Media Module

    RJ-45 or RJ-11 jacks, as needed. You can attach up to 24 devices (analog telephones, trunks, modems, or fax machines) to these jacks. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 122: The Front Panel Of The Avaya Mm716 Media Module

    Table 20: MM716 LEDs Name Color Indication Alarm The module type is not the type configured in the MSG for the slot Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 123: The Front Panel Of The Avaya Mm717 Media Module

    Table 21: 25-pair amphenol connector pinout Station port Cable pair White Blue White Orange White Green White Brown White Slate Blue Orange Green Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 124: The Front Panel Of The Avaya Mm720 Media Module

    The MM720 ISDN BRI media module contains eight 4-wire S/T ISDN BRI ports. These ports interface to the central office at the ISDN T reference point. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 125: Front Panel Of The Mm721 Media Module

    Front panel of the MM721 media module Related links Front panel description on page 111 MM721 media module ports on page 126 MM721 media module LEDs on page 126 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 126: The Front Panel Of The Avaya Mm722 Media Module

    127 MM722 ports The MM722 contains two ISDN BRI ports. Related links The front panel of the Avaya MM722 media module on page 126 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 127: The Front Panel Of The Avaya Mm722 Media Module

    Related links The front panel of the Avaya MM722 media module on page 126 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 128: Chapter 14: Technical Specifications

    10,000 ft. (3000 m) Front Clearance 12 in. (30 cm) Rear Clearance 18 in. (45 cm) Humidity 10-90% relative humidity, non-condensing Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 129: Em200 Specifications

    The cordset must be UL Listed/CSA Certified, 16 AWG, 3-conductor (3rd wire ground), type SJT. One end is to be terminated to an IEC 60320, sheet C13 type connector rated 10A, 250V. The other February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 130: Usb Modems Supported By The Branch Gateway

    • USRobotics USB modem, model 5637 • Multitech USB modem, model MT5634ZBA-USB-V92 • Multitech USB modem, model MT9234-ZBA Related links Technical specifications on page 128 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 131: Chapter 15: Power Supplies And Adjunct Systems

    The 400B2 adapter is convenient for connecting local -48 VDC power to a modular plug. See figure on page 132. See Documentation for Communication Manager, Branch Gateways and Servers CD, 03-300151, for detailed power supply information and installation procedures. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 132: Typical Adjunct Power Connections End-To-End

    Power supplies and adjunct systems on page 131 Typical adjunct power connections end-to-end The figure shows typical connection locations for adjunct power. Figure 43: Example Adjunct Power Connections February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 133: Avaya Aura ® Communication Manager Messaging Application

    Branch Gateway if you install a compact flash and increased RAM. Ssee Installing the upgrade memory kit on page 80. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 134 Power supplies and adjunct systems Related links Call Center on page 133 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 135: Chapter 16: Information Checklists

    USB flash drive (optional) screwdriver Software Windows 95/98/ME/XP/NT/2000/Vista operating system FTP server program. TFTP server program and SCP server program are recommended SSH program Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 136: Serial Number And Login Information

    135 Logins Name & Password S8300 Server Branch Gateway SSO Authentication Login anonymous email address Communication Manager Related links Information checklists on page 135 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 137 IP address1 Media Gateway IP address2 Controller(s) IP address3 IP address4 Display device show system information Related links Information checklists on page 135 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 138: Installation Site Information

    Notes to installer: access procedures, safety/security procedures Access Contact Name: Title: Phone: Fax: Mobile: Pager: E-mail: Off-hours contact: Installer Name: Date of Installation: Related links Information checklists on page 135 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 139: Chapter 17: Equipment List

    Table 29: Equipment List: G430 Branch Gateway G430 Branch Gateway The G430 Branch Gateway is a 19-inch 1.5U rack-mountable device. The Branch Gateway contains VoIP resources, a layer 2 switch, modular interface connectivity for traditional trunk and station access, and performs the function of a gateway/gatekeeper.
  • Page 140 Apparatus Code: none Not Optional When you order this material code, a descriptive attribute will be required; the attributes are: Attribute Option Comcode: Description Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 141 • Web serve • Linux OS • H.248 Branch Gateway Signaling Protocol • CCMS messages tunneled over H.248 Signaling Protocol • TFTP server Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 142 Provides the ability to remotely troubleshoot the MM 710 T1/E1 media module. It is required for any customer with a maintenance contract and highly recommended for any other customer. Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 143 The MM717 DCP Medial Module supports 24 DCP stations. The MM717 uses a 25-pair amphenol connector on the media module’s faceplate. The 24 DCP ports are intended for in-building use only. Phone lines Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 144 Note: The MM720 BRI media module cannot be administered to support both BRI trunks and BRI endpoints at the same time. Table continues… February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 145 Each port interfaces to the central office at the ISDN T reference point. Information is communicated in the same manner as for the MM720. The MM722 is RoHS compliant. February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 146 Ethernet WAN link ............announcements ...........133 external router .............. firmware ................ground conductors ............33 upgrading IP telephone to gateway ..........from primary controller ........February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 147 ..........99 Communication Manager authentication file, downloading to laptop .....12 license file, downloading to laptop ........12 Cable guides on mounting bracket ........ 22, February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 148 MM340 media module ........53 Connectivity WAN link, connecting ........... testing after installation ..........64 E1 trunk, connecting ............Contact closure Electronic Preinstallation Worksheet (EPW) February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

  • Page 149: Equipment Required For Installation

    Feet, affixing to stand Branch Gateway on table ....ports ............. Field replaceable units MM714 adding and removing ............ LEDs ............VoIP module ..............overview ............firmware ................ports ............. Firmware February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 150 TFTP server on the S8300 Server ..93 media modules, before inserting ....required equipment ............11 mounting options ..........21 testing overview ............connectivity ............64 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 151 MM722 ..............connecting IP phones to ........44 system ................ for network switching ..........44 legal notice ................MM340 media module License file connecting to WAN ............53 February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 152 Branch Gateway ......RJ-45 or RJ-11 jacks ............ Branch Gateway MM717 in 19-inch rack ............February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 153 Branch Gateway firmware from ....the gateway ..............Primary Management Interface (PMI) Plywood board configuring using CLI ..........137 dimensions ..............using to wall-mount Branch Gateway ......PoE ports February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 154 ......WAN link ...............72 requirements ..............15 TFTP server Sneak-current protection ............. downloading gateway firmware to local ......91 Software for upgrading IP phones ..........February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...
  • Page 155 ..............Server Values, preparing ..........90 using CLI via USB device ..........94 using CLI via FTP/TFTP ........88 IP telephones configuration files downloading ........... overview ............February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 Comments on this document? infodev@avaya.com...

Table of Contents