Page 1 Installing and Upgrading the Avaya G450 Media Gateway 03-602054 Issue 2 June 2008...
Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support...
Page 3: Table Of Contents
Step 1: Mounting the G450 chassis ......Mounting the G450 in a rack ......
Page 4 Fastening the G450 to the wall ......Placing the G450 on a table ......
Page 5 Step 3: Connecting to the Wide Area Network (WAN) ....Connecting a WAN to the G450 ......
Page 6 Connecting the trunk ....... Configuring the trunk on the G450 ......
Page 7 Example upgrade using the CLI via a USB device ....Downloading G450 firmware files to a local PC ....
Page 8 Identifying the problem when several phones stop working ..No power on the G450 ....... . .
Page 9 Appendix C: Running the Avaya Installation Wizard (Avaya IW) ..151 Accessing Avaya IW ........
Page 10 Running the Gateway Installation Wizard (GIW) ....Performing a basic configuration of the G450 ....
Page 11 Connecting the IOLAN+ ......Setting up HyperTerminal on the computer ....Administering the IOLAN+ the first time .
Page 12 Serial Number and Login Information ......G450 Serial Number ....... .
Page 13: About This Book
You can download the latest version of Installing and Upgrading the Avaya G450 Media Gateway from the Avaya Support website. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.
Page 14 An ESD warning calls attention to situations that can result in ESD damage to electronic ELECTROSTATIC ALERT: components. SECURITY ALERT: A security alert calls attention to a situation that can increase the potential for SECURITY ALERT: unauthorized use of a telecommunications system. 14 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 15: Related Resources
Related resources Related resources For more information on the Avaya G450 Media Gateway and related features, see the following books: Title Number Overview for the Avaya G450 Media Gateway 03-602058 Quick Start for Hardware Installation for the Avaya G450 Media...
Page 16: Technical Assistance
Call the Avaya Technical Consulting Support System at 1-800-225-7585 for help with ● feature administration and system applications. Call the Avaya National Customer Care Support Line at 1-800-242-2121 for help with ● maintenance and repair. Call Avaya Toll Fraud Intervention at 1-800-643-2353 for help with toll fraud.
Page 17: Sending Us Comments
Westminster, CO 80234 USA Email, send your comments to: ● document@avaya.com Fax, send your comments to: ● 1-303-538-1741 Ensure that you mention the name and number of this book, Installing and Upgrading the Avaya G450 Media Gateway, 03-602054. Issue 2 June 2008...
Page 18 About this book 18 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 19: Chapter 1: Before You Install
A crosspoint screwdriver if rack mounting or wall mounting the G450 ● If you will mount the G450 on a flat wall: screws to fasten the G450 to the wall ● If you will mount the G450 on a non-flat wall: ●...
Page 20: Equipment Required For Installing An S8300 Server
Obtaining the G450 serial number Look for the serial number sticker on the back of the G450 chassis, to create the customer’s license file. If the unit is delivered directly to the customer and you will not have phone or LAN line access from the customer site to access the http://rfa.avaya.com...
Page 21: Checking License File And Avaya Communication Manager Versions For A Local Survivable Processor (Lsp)
(GIW). Downloading CM license and authentication files to your laptop If you are installing a G450 with an S8300 Server as a primary controller, you need license and authentication files for the Communication Manager. 1. Use Windows File Explorer or another file management program to create a directory on your laptop for storing license and authentication files (for example, C:\licenses).
Page 22: Running The Automatic Registration Tool (Art) For The Ras Ip Address
G450 and the S8300, follow this procedure twice, once for the G450 and once for the S8300. For each procedure, a script file is created and downloaded or emailed to you. You can use the installation script to automatically set up an IP address and other alarming parameters.
Page 23 6. In the Session Type field, select Installation Script Administration. 7. In the Product Type field, select G450 MEDIA GATEWAY if you want to configure remote access for the G450, or S8300 SERVER if you want to configure remote access for the S8300.
Page 24: Downloading Recent Firmware
The G450 may be installed in a 19” rack, mounted on a wall, or placed on a sturdy table. Installation instructions are provided in Chapter 2: Installing the Avaya G450 Media Gateway.
Page 25: Power Verification
Power verification Check that an adequate number of power outlets are available. Verify that the G450 Media Gateway and the other equipment in the rack do not present a possible overcurrent or overload to the customer's branch circuit and/or power distribution strip. Power requirements are listed in Power cord specifications on page 150.
Page 26: Package Contents
In these cases, access to the G450 Media Gateway is gained by the use of a tool (such as a lock and key) or other means of security. If you have any questions about the safety conditions, contact your project manager.
Page 27: Removing Power Supply Units
G450. 1. Open the package. Note that the G450 is lying flat. Turn it so that the rear panel is facing 2. Remove the power supply unit (PSU). If you ordered two PSUs, remove them both.
Page 28 Before you install 28 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 29: Chapter 2: Installing The Avaya G450 Media Gateway
Mounting the G450 in a rack The G450 mounts in a standard 19-inch rack. You can fasten the G450 to the rack either at the front of the G450 or at the middle. In either case, mounting brackets must be attached to the G450.
Page 30: Brackets Without Cable Guides
Brackets without cable guides Mounting brackets without cable guides can be attached in either of the following positions: To each side of the front of the G450 for fastening the unit to the rack at the front ● To the middle of each side panel of the G450 for fastening the chassis to the rack at the ●...
Page 31: Attaching Each Mounting Bracket To The G450
Attaching each mounting bracket to the G450 The G450 is held in place by mounting screws through the two mounting ears. Fill racks from the bottom; that is, mount units in the lower positions first, to avoid balancing problems and cabling complications.
Page 32: Mounting The G450 In The Rack
Turn the screws only 3-4 times, so that a part of them is protruding. 2. Position the G450 in the rack so that the bottoms of the brackets are resting on the protruding screws. 3. Position the G450 in the rack. Ensure that there is adequate ventilation.
Page 33: Fastening The G450 To The Wall
2. Mark the plywood with the location of the G450 bracket screw holes before fastening the plywood to the wall. 3. Position the G450 so that its front panel is facing up, and secure it to the plywood using a minimum of four screws (pan head at least ½ in, # 10-12 screw).
Page 34: Step 3: Installing The Media Modules
Installing the Avaya G450 Media Gateway 1. Position the power supply unit before the opening at the rear of the G450 and engage both sides of the PSU in the interior guides. 2. Slide the PSU slowly into the chassis, maintaining an even pressure to assure that the PSU does not become twisted or disengaged from the guides.
Page 35: Combination Limitations
Step 3: Installing the media modules WARNING: The Avaya G450 Media Gateway must not be operated with any open slots. WARNING: Failure to cover empty slots with the supplied blank plates can cause overheating due to inadequate air distribution. Combination limitations...
Page 36 V1 – V8 Provides eight ports for connecting DCP telephones. MM714 V1 – V8 Provides four analog ports for analog telephones and four analog ports for analog trunks. 1 of 2 36 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 37: Inserting The S8300 Server Module
2 of 2 Inserting the S8300 Server module The S8300 can only be inserted in slot V1 on the left side of the G450 Media Gateway. ELECTROSTATIC ALERT: Hold media modules only by the edges to avoid damage from static electricity. Do ELECTROSTATIC ALERT: not touch the top or bottom of the circuit board.
Page 38 To prevent access to electrical hazards by unauthorized personnel and to ensure DANGER: continued compliance to radiated emissions requirements, all captive screws must be securely tightened such that they cannot be loosened without the use of a tool. 38 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 39: Inserting Media Modules
Use a screwdriver to ensure the captive screws are securely tightened to prevent damage to the equipment. 1. Position the media module before the selected bay on the front of the G450 chassis and engage both sides of the module in the interior guides.
Page 40: Step 4: Attaching Ground Conductors
Installation location The customer must select a location for the G450 Media Gateway installation that is no more than 50 ft (15 m) from an approved ground. If this location requirement is not met, the customer must contact a licensed electrician to install a Supplementary Ground Conductor per Article 250...
Page 41: Ground Conductor
In these cases, access to the G450 is gained by the use of a tool (such as a lock and key) or other means of security.
Page 42: Approved Grounds
Installing the Avaya G450 Media Gateway WARNING: For installations in Finland, Norway, and Sweden, the Avaya G450 Media WARNING: Gateway relies on two ground connections (mains plug with an earth contact and a Supplementary Ground Conductor). Approved grounds An approved ground is the closest acceptable medium for grounding the building entrance protector, entrance cable shield, or a single-point ground of electronic telephony equipment.
Page 43: Connecting The Safety Ground
Connecting the safety ground Proper grounding of the G450 Media Gateway installation safeguards the system, users, and service personnel by providing protection from lightning, power surges, AC mains faults, power crosses on central office trunks, and electrostatic discharge (ESD).
Page 44: Step 5: Connecting Power To The G450
3. Cut this ground wire to the length needed to reach the approved ground. Do not coil this wire. Note: The ground block is provided for use with more than one G450 in the rack. It is Note: usually mounted by the customer electrician.
Page 45: Pwr Led Indications
Step 5: Connecting power to the G450 PWR LED indications The PWR LED on the power supply unit indicates the operational status of the power supply unit. Table 2: Power Supply Unit PWR LED Name State Color Indication Power Green...
Page 46 Installing the Avaya G450 Media Gateway 46 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 47: Chapter 3: Connecting Devices
You will need this information when configuring the G450. Connecting a switch or a network data port The G450 can provide network switching and also supports the connection of switches. You can connect the following to either of the ETH LAN ports on the G450 front panel: One or more LAN switches ●...
Page 48: Connecting A Computer To The Services Port
LAN port on the Avaya G450 Media Gateway. This port is labeled 10/5 or 10/6. If the telephone is not an Avaya IP telephone, you can connect it to any port on the network switch. Note the slot and port number on the Avaya G450 Media Gateway to which you connect the telephone.
Page 49: Connecting The Telephone To The G450
Connecting the telephone to the G450 1. Wire a telephone port to a port on the switch connected to the G450 LAN port.If the switch is a PoE switch, you do not need to plug the IP telephone into a power supply.
Page 50: Connecting An Analog Telephone
Figure 10: The MM720 media module Connecting an analog telephone Note: For a full list of supported phones, see Appendix B, Supported Avaya telephones Note: in Overview for the Avaya G450 Media Gateway, 03-602058. 1. Wire a telephone port to one of the following analog ports: - A universal analog port on an MM711 media module - Any analog line port on a punch down block connected to an MM716 media module.
Page 51 Step 1: Connecting data and voice devices Figure 11: The MM711 media module Figure 12: The MM714 media module Figure 13: The MM716 media module Note: Analog line ports support the following maximum distances: Note: - For phone equipment with a ringer load above 3 REN (old mechanical ringers): - Up to 10,000 ft for 26 AWG wire - Up to 16,000 ft for 24 AWG wire - Up to 20,000 ft for 22 AWG wire...
Page 52: Connecting A Dcp Telephone To An Mm712 Or Mm717 Media Module
Connecting a DCP telephone to an MM712 or MM717 media module Note: For a full list of supported phones, see Appendix B, Supported Avaya telephones Note: in Overview for the Avaya G450 Media Gateway, 03-602058. 1. Wire a telephone port to a DCP port on the G450.
Page 53: Connecting An Analog Trunk
Step 1: Connecting data and voice devices WARNING: With the exception of the MM712, all DCP media modules are intended for WARNING: in-building use only. Phone lines connected to these ports are not to be routed out-of-building. Failure to comply with this could cause harm to personnel and equipment.
Page 54: Connecting An E1/T1 Trunk
In the US, you need to connect a separately purchased NT1 device to each ISDN Note: port you use to connect an ISDN BRI trunk. Figure 17: The MM720 media module Figure 18: The MM722 media module 54 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 55: Connecting Devices To The Mm717 And Mm716 Media Modules
25-pair socket on the MM716 or MM717 front panel, so that the cable extends to the right of the G450. (The cable you use must be such that the connector you plug into the media module is 90° to the cable.) 2.
Page 56: Step 2: Installing Circuit Protection
Step 2: Installing circuit protection Out-of-building installations of telephones or other standard (tip/ring) devices/terminals that connect to the Avaya G450 Media Gateway Media Modules require over-voltage and sneak current protection in both buildings. Field installed sneak current protectors must have a maximum current rating of 350 mA and a minimum voltage rating of 600V.
Page 57: Step 3: Connecting To The Wide Area Network (Wan)
Step 3: Connecting to the Wide Area Network (WAN) Since the G450 contains an internal router, you can connect the G450 directly to a WAN endpoint device. You can also connect a WAN endpoint device to the G450 via an external router.
Page 58: Connecting An E1/T1 Wan Link To The Mm340 Media Module
Connecting an Ethernet WAN link You must connect the Ethernet WAN line (DSL, firewall, etc.) to the Ethernet WAN port on the front panel of the Avaya G450 Media Gateway chassis. This port is marked ETH WAN. See Figure 6. Use a CAT5 Ethernet cable to connect the WAN line to the port.
Page 59: Installing The Cbc
2. Note which device is connected to each relay. You will need this information for configuration. 3. Connect the Avaya Partner Contact Closure adjunct box to the CC port on the G450 front panel. Use a 24 gauge minimum telephone wire, no longer than 200 ft, with a standard four wire RJ-11 connector.
Page 60: Step 6: Installing An 808A Emergency Transfer Panel And Associated Telephones
(MM711, MM714, or MM716). The ETR panel provides up to five incoming Central Office (CO) trunk loops to 5 selected G450 analog lines. Thus, one ETR panel supports up to five emergency lines. You can cascade a second ETR panel, providing support for up to 10 emergency analog phones.
Page 61 Step 6: Installing an 808A Emergency Transfer Panel and associated telephones Figure 22: 808A Emergency Transfer Panel Emergency CABLE Transfer RETAINER Panel RATING POWER -48V DC 0.08A TRUNK / TEST SWITCHES 25-PAIR MALE CIRCUIT CONNECTOR LOOP GROUND TRUNK TYPE START START SELECTION SWITCHES...
Page 62 Connecting devices 62 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 63: Chapter 4: Connecting And Enabling A Modem For Remote Access
Connecting and enabling a modem (G450 without S8300) You can either connect a serial modem to the CON port on the G450 front panel or you can connect a USB modem to either of the two USB ports on the G450 front panel.
Page 64 3. Plug one end of the provided flat RJ-45 to RJ-45 cable into the provided DB-9 adapter. 4. Plug the RJ-45 connector at the other end of the cable into the CON port of the G450. 5. Plug the DB-9 end of the flat cable into the COM port of the laptop computer.
Page 65 Connecting and enabling a modem (G450 without S8300) Figure 24: G450 Wizard Usage Options screen 10. Select Enable the modem for remote installation. 11. Click Continue. The G450 Modem Type Selection screen appears. Issue 2 June 2008...
Page 66 Connecting and enabling a modem for remote access Figure 25: G450 Modem Type Selection screen 12. Select Serial Modem. 13. Click Continue. The G450 Serial Modem Configuration screen appears. 66 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 67 22. 15. Fill in the remaining modem information fields. 16. Select the authentication method: If you have an Avaya Service contract, check Enable ASG Authentication to enable ● remote access to the device. If you do not have an Avaya Service contract: ●...
Page 68: Connecting And Enabling A Usb Modem (G450 Without S8300)
21. Disconnect the flat cable from the COM port of the laptop computer. 22. Connect the flat cable to the DB-25 connector on the modem. Connecting and enabling a USB modem (G450 without S8300) You can enable a MultiTech MT5634ZBA-USB USB modem on a USB port on the G450 front panel. Note:...
Page 69 3. Plug one end of the provided flat RJ-45 to RJ-45 cable into the provided DB-9 adapter. 4. Plug the RJ-45 connector at the other end of the cable into the CON port of the G450. 5. Plug the DB-9 end of the flat cable into the COM port of the laptop computer.
Page 70 Connecting and enabling a modem for remote access Figure 29: G450 Wizard Usage Options screen 10. Select Enable the modem for remote installation. 11. Click Continue. The G450 Modem Type Selection screen appears. 70 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 71 Connecting and enabling a modem (G450 without S8300) Figure 30: G450 Modem Type Selection screen 12. Select USB Modem. 13. Click Continue. The G450 USB Modem Configuration screen appears. Issue 2 June 2008...
Page 72 22. 15. Enter the PPP Subnet Mask. 16. Select the authentication method: If you have an Avaya Service contract, check Enable ASG Authentication to enable ● remote access to the device. If you do not have an Avaya Service contract: ●...
Page 73: Testing The Modem Connection (G450 Without S8300)
19. Connect a USB modem to a working telephone line. 20. Connect one end of a USB cable to the modem. 21. Connect the other end of the USB cable to a USB port on the G450 front panel. Note:...
Page 74: Connecting And Enabling A Usb Modem (G450 With S8300)
Connecting and enabling a modem for remote access Connecting and enabling a USB modem (G450 with S8300) You can connect a USB modem to either of the two USB ports on the G450 front panel. Maintenance web pages Most of the preparations you are making require you to access the Maintenance web pages part of Avaya Integrated Management (AIM) from your laptop.
Page 75 5. Enter your S8300 initial entry username in the Logon ID box. 6. Click Logon. The password field appears. 7. Enter your password in the password field, and click Logon. The main menu for Avaya Integrated Management appears. Issue 2 June 2008...
Page 76 Figure 34: Integrated Management Main Menu 8. From the Integrated Management main menu, select Launch Maintenance Web Interface. The Maintenance Web Pages Notice page appears, with a navigation menu at the left. 76 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 77: Changing The Modem Settings On The Configure Server Maintenance Web Page
Connecting and enabling a USB modem (G450 with S8300) Figure 35: Maintenance Web Pages Notice page 9. Leave the Maintenance Web Pages open to perform the tasks described in the coming sections. Changing the modem settings on the Configure Server Maintenance Web Page 1.
Page 78: Connecting And Enabling A Usb Modem (G450 With S8300)
Connecting and enabling a USB modem (G450 with S8300) If your installation includes an S8300 Server module, you must connect the USB modem to the S8300. After the G450 is configured, you can leave the modem permanently connected to enable the S8300 to report alarms to remote locations.
Page 79: Testing The Modem Connection (G450 With S8300)
Connecting and enabling a USB modem (G450 with S8300) Testing the modem connection (G450 with S8300) 1. Setup a dialup connection on a remote PC with the following settings: Automatically detect settings. ● No Username, Password, or Domain. ● Security > Show Terminal Window.
Page 80 Connecting and enabling a modem for remote access 80 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 81: Chapter 5: Configuring The G450
Media Gateways, 03-300436. For detailed information on CLI commands, refer to the Avaya G350 CLI Reference, 03-300437. The G450 can be configured at the customer site via a laptop connected to the CON port or Services port of the G450, or from a remote location via a modem. For information about...
Page 82 Configuring the G450 82 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 83: Chapter 6: After Installation
Use the facility test call feature to verify that each trunk is functioning properly. For information about how to use the facility test call feature, see Maintenance Procedures for Avaya Communication Manager, Media Gateways and Servers, 03-300432. Issue 2 June 2008...
Page 84: Lsp Failover Testing
If you have an S8300 Server module installed in the G450 and configured as an LSP, you need to perform a test to make sure that the LSP takes over control of the G450 if the G450 becomes disconnected from the primary MGC.
Page 85: Step 2: Removing The Installation Equipment
CD-ROM drive, the software upgrade CDs, the laptop computer, and the modem (for installations without an S8300 module only). Note: If you have an S8300 Server module installed in the G450, leave the modem Note: connected to enable reporting of alarms to remote locations.
Page 86 After installation 86 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 87: Chapter 7: Adding Media Modules And Devices
You can hot-swap WAN modules. This means you can add or remove a WAN module in the Avaya G450 Media Gateway while the system is running, but the G450 resets when you add or remove the module. However, hot insertion and removal is not recommended in most cases.
Page 88: Adding A Lan Device
● connects. If the LAN device is connected to an IP telephone, note the extension of the telephone to which the LAN device connects, and the slot and port number on the G450 to which the telephone connects. Testing the LAN device After installation and configuration of the LAN device is complete, ping the IP address of the device to test the device’s connectivity within the network and outside the network.
Page 89: Adding A Telephone
Configuration may be performed on site by connecting a laptop computer to the CON port or Services port of the G450, or remotely via a modem connected to the G450 or S8300. For information about connecting a laptop to the Services port, refer to...
Page 90: Adding A Trunk
You must order, connect, configure, and test the trunk before adding the trunk to the Avaya G450 Media Gateway. Ordering the trunk Make sure to install the trunk near the physical location of the Avaya G450 Media Gateway ● Make sure that the telephone service provider installs the trunk and verifies that the trunk ●...
Page 91: Configuring The Trunk On The G450
Ordering the WAN line If you need to order the WAN line, make sure that the service provider installs the line near the physical location of the G450 and verifies that the line is working before you configure the WAN on the G450.
Page 92: Connecting The Wan Line
Configuration may be performed on site by connecting a laptop computer to the CON port or Services port of the G450, or remotely via a modem connected to the G450 or S8300. For information about connecting a laptop to the Services port, refer to...
Page 93: Chapter 8: Upgrading And Replacing Field Replaceable Units
Adding or removing G450 main board modules You can add or remove VoIP modules in the G450 main board. To do so, you must pull out the G450 main board. The G450 supports hot insertion and removal of the main board without power drop.
Page 94: Adding Or Removing Voip Modules: Mp20 And Mp80
Figure 37: Removing and inserting the G450 main board Adding or removing VoIP modules: MP20 and MP80 The G450 main board has four slots for VoIP engines. Each slot can accommodate either an MP20 (Media Processor 20) module or an MP80 (Media Processor 80) module. An MP20 provides 20 channels, and an MP80 provides 80 channels.
Page 95 Adding or removing G450 main board modules Figure 38: Location of MP20 and MP80 modules Figure notes: 1. MP20 or MP80 module slot 3. MP20 or MP80 module slot 2. MP20 or MP80 module slot 4. MP20 or MP80 module slot b.
Page 96: Replacing The Fan Tray
The fan system is field replaceable. It is mounted on a fan tray that can be replaced as one unit. The G450 supports hot swap of the fan tray. There is no need to power down or reset the G450 when replacing a faulty fan tray unit.
Page 97: Replacing A Power Supply Unit
The G450 supports hot swap of the power supply unit. Even if you have only one PSU unit installed, there is no need to power down or reset the G450 when replacing a faulty power unit.
Page 98 1. To remove a power supply unit: a. Disconnect the G450 power cable from the mains socket. b. Disconnect the G450 power cable from the power connector, located on the front panel of the power supply unit, at the rear of the G450.
Page 99: Chapter 9: Upgrading The Avaya Communication Manager Software
This depends on the method used to perform the upgrade. For a software upgrade on an Avaya G450 Media Gateway with an S8300 Server, use a USB modem. The only supported USB modem is the Multitech MultiModem USB, MT5634ZBA-USB-V92.
Page 100: Upgrading The Software Without A Cd-Rom Drive
Upgrading the Avaya Communication Manager software 2. Connect the USB modem to either of the two USB ports in the Avaya S8300 Server. Note: You may be required to enable the modem and port. For instructions on enabling Note: the modem, see...
Page 101: Chapter 10: Upgrading The G450 Firmware
Software used to control the Avaya G450 Media Gateway itself and media modules installed on the G450 is called firmware. You can upgrade the firmware on the Avaya G450 Media Gateway and media modules using various different tools, each suitable for specific types of installation.
Page 102: Upgrading G450 Firmware From The Primary Controller
Upgrading G450 firmware from the primary controller For a G450 without an S8300 or for a G450 with an S8300 installed as an LSP, you can upgrade G450 firmware from the remotely located primary controller using the Upgrade Tool. The primary controller may be an S8300, S8500, or S8700-series server.
Page 103: Upgrading G450 Firmware And Avaya Communication Manager Software Using Avaya Installation Wizard (Iw)
Manager software using Avaya Installation Wizard (IW) For a G450 with an S8300B installed, you can use Avaya IW to upgrade G450 firmware and Avaya CM software. You can run Avaya IW from a remote location if the software is loaded locally.
Page 104: Upgrading G450 Firmware Using The Cli Via Ftp/Tftp
1. Prepare installation worksheets. See Preparing installation worksheets on page 105. 2. Set up an FTP or TFTP server on the LAN connected to the G450. For information about setting up a TFTP server, see Setting up a TFTP server on page 107.
Page 105: Example Upgrade Via Ftp/Tftp Using The Cli
TFTP service in the Set LAN Security parameters of your web server. The following example uploads a firmware version with the path and file name C:\g450.net from an FTP server with the IP address 149.49.134.153 to Bank A of the G450: copy ftp SW_imageA C:\g450.net 149.49.134.153...
Page 106: Entering Values In Server Values Worksheet
MM720 BRI Media Module MM722 BRI Trunk Media Module Enter the TFTP server information in the following table: Table 7: Global Settings for TFTP Server TFTP Server IP TFTP Server Address Directory 106 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 107: Setting Up A Tftp Server
PC connected to the customer’s LAN or on an S8300 Server in the customer’s network. Later, you will log onto the G450 and use its TFTP capability to download the new firmware. If you can use an S8300 Server to stage the firmware, see...
Page 108: Downloading G450 Firmware Files To A Local Tftp Server
Setting up a TFTP server on page 107. Note: If you are performing the upgrade using the G450’s Command Line Interface Note: (CLI) or the Upgrade Tool, you can place the upgrade files on an FTP server. However, the GIW requires that the files be placed on a TFTP server.
Page 109: Installing Firmware From The Tftp Server On The S8300 Server
After copying the files to the /tftpboot directory, you can use the GIW or the Upgrade Tool to install the files to the G450 or its media modules by specifying the S8300 Server’s IP address as the TFTP server containing the new firmware files.
Page 110: Copying Firmware Files To The /Tftpboot Directory Of An S8300 Server
Upgrading the G450 firmware Copying firmware files to the /tftpboot directory of an S8300 Server 1. Use Telnet, Avaya Site Administration, or another tool to access the S8300 Server command line. 2. Log in as craft. 3. At the Linux prompt, type cd /var/home/ftp/pub and press <Enter>. The Linux prompt reappears.
Page 111: Upgrading G450 Firmware Using The Cli Via A Usb Device
USB mass storage device. 4. Remove the USB mass storage device from the PC, and insert it into a G450 USB port. 5. Run CLI commands to copy the firmware files from the USB mass storage device to the G450.
Page 112: Downloading G450 Firmware Files To A Local Pc
6. Save the file to a directory on the local PC. Note: Use WinZip or another zip file tool to unzip the file, if necessary, before you copy Note: the file to the PC. 112 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 113: Chapter 11: Upgrading Ip Phone Configuration And Firmware Files
IP phones. The local TFTP server stores the files and supports requests to read files from the its outgoing directory for phone images and scripts. You can use CLI procedures for downloading the files for IP phone upgrade from the G450 TFTP server.
Page 114: Administering The Upgrade
Note: Administering the upgrade When using supported IP phones with the G450, the IP phones require the downloading of the settings file and the upgrade scripts. These files are stored in the script banks in NVRAM and are preserved in the event of a reset or power failure. There are two script banks.
Page 115: Upgrading The Ip Telephone
IP phone upgrade files include script files, boot images files, and phone application image files. You can download these files to a remote FTP/TFTP/SCP server, or you can download them to a laptop and copy them to a USB device. You can then copy the upgrade files to the G450. Note:...
Page 116: Tftp Ip Telephone Upgrade Examples
● copy tftp phone-script - To copy from the USB device, insert the USB device into a G450 USB port and copy the files to the resident TFTP server using the copy usb phone-script command. 7. Copy the boot image files for up to two IP phone types.
Page 117: Upgrading The 4602Sw And 4602D Phones
*** Reset the device *** - do you want to continue (Y/N)? y Resetting the device... 5. From the Avaya Support website, download the desired phone upgrade files (script files, boot image files, phone application image files) to a remote FTP server at IP address 192.168.49.10.
Page 118 Please refrain from any other operation during this time. For more information , use 'show download phone-script-file status' command G450-001(super)# 7. Copy the boot image files for the Avaya 4602 IP telephone using the copy ftp phone-image command. For example: G450-001(super)# copy ftp phone-imageA pub\4602dbte1_8.bin 192.168.49.10 Username: root Password: Beginning download operation ...
Page 119: Upgrading 4620 Ip Phones After The Script Files Are Already Stored In Nvram
TFTP IP telephone upgrade examples 8. Copy the phone application image files for the 4602 IP phone type DEF4602D using the copy ftp phone-image command. For example: G450-001(super)# copy ftp phone-imageC pub\4602dape_8.bin 192.168.49.10 Username: root Password: Beginning download operation ...
Page 120: Failure Scenarios And Repair Actions
Sniffer to more than 12 Mb in the startup configuration and performing a reset. Cannot download file to Refer to the specific error Gateway message you receive. 1 of 2 120 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 121: Upgrading Considerations
Upgrading considerations Table 9: Failure scenarios and repair actions (continued) Problem Possible cause Action "Not enough memory in The remote file is larger than Free more space in the RAM" the available RAM. RAM using the erase phone-script or erase phone-image command.
Page 122 Upgrading IP phone configuration and firmware files 122 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 123: Chapter 12: Backing Up And Restoring The G450
CLI command for restore. This is especially helpful for efficient restoring or replicating of a G450 media gateway. If the G450 is located remotely, you can backup and restore the G450 files one by one, using TFTP/FTP/SCP servers.
Page 124 Backing up and restoring the G450 124 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 125: Chapter 13: Troubleshooting
There could also be a problem with the telephone’s connection to the Avaya G450 Media Gateway, or a power management event, in which the power budget is exceeded and low priority ports are disconnected.
Page 126: Several Telephones Stop Working
Appendix A: Front panel description page 131. 3. Check the ALM LED on the Avaya G450 Media Gateway chassis. If it is lit, there may be a system-wide problem. Contact your project manager. For information on the chassis, see Appendix A: Front panel description on page 131.
Page 127: A Wan Line Stops Working
3. Check the ALM LED on the Avaya G450 Media Gateway chassis. If it is lit, there may be a system-wide problem.
Page 128 Removing and inserting the G450 main board on page 93. 2. Locate the NVRAM init jumper (jumper J5) on the front of the G450 main board. Refer to Figure Figure 42: G450 NVRAM INIT Jumper Location 3. Bridge jumper P5 (refer to Figure 42) using the bridge provided in the accessory kit.
Page 129 CLI is not accessible 5. Let the G450 operate for about 5 minutes so that it will boot and erase the current configuration. 6. Remove the G450 main board as described in Removing and inserting the G450 main board on page 93.
Page 130 Troubleshooting 130 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 131: Appendix A: Front Panel Description
Appendix A: Front panel description You can use the front panel of the Avaya G450 Media Gateway to: Connect devices ● Add media modules ● View LEDs ● Reset the device ● Reset and recover from the alternate bank ●...
Page 132: System Leds
Services port (SERVICES) The Services port is a standard RJ-45 network port. Use the Services port to connect a laptop through a 10/100 Mbps Ethernet port to the G450 for configuration purposes. 132 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 133: Emergency Transfer Relay Port (Etr)
Router ports (ETH WAN) Each ETH WAN port is a standard RJ-45 network port. Use ETH WAN to connect a data device to the internal router through a 10/100 Mbps Ethernet port. The G450 serves as a router for the WAN.
Page 134: Reset (Rst) And Alternate Software Bank (Asb) Buttons
By default, when you turn on or reset the G450, the G450 loads firmware from Bank B. This default setting can be changed by the system administrator. For example, if the G450 is configured to load firmware from Bank B, you can reset the G450 to load the firmware from Bank A instead.
Page 135: S8300 Server Ports
In addition, the front panel of the S8300 has a LED labeled OK TO REMOVE, which is connected to a button labeled SHUT DOWN. This LED indicates that the S8300 has been shut down, and can be removed from the G450 chassis. Do not attempt to remove the S8300 without instructions from a specially trained technician.
Page 136: The Front Panel Of The Avaya Mm340 Media Module
MSG for the slot Test Green A port is being initialized or a loopback is present Activity Yellow At least one PPP/Frame Relay session is active Signal Green The physical connection is up. 136 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 137: The Front Panel Of The Avaya Mm342 Media Module
The front panel of the Avaya MM342 media module The front panel of the Avaya MM342 media module The MM342 media module provides one USP WAN access port and supports the following WAN interface types: V.35/ RS449 ● X.21 ●...
Page 138: The Front Panel Of The Avaya Mm710 Media Module
MSG for the slot Test Green Either a test is being performed on the module via the server, or the module is performing a self-test upon initial insertion 1 of 2 138 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 139: The Front Panel Of The Avaya Mm711 Media Module
The front panel of the Avaya MM711 media module Table 14: MM710 LEDs (continued) Name Color Indication Activity Yellow An E1/T1 trunk device connected to the module is in use. The light is always on if the trunk is an ISDN E1 or T1 PRI trunk, and the MM710 is not configured as the synchronization source of the G450.
Page 140: Mm711 Leds
The MM712 DCP media module includes eight DCP telephone ports. The ports support two-wire DCP telephones. Figure 49: The MM712 media module front panel MM712 ports The MM712’s eight DCP telephone ports are labeled 1 through 8. 140 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 141: Mm712 Leds
The front panel of the Avaya MM714 media module MM712 LEDs Table 16: MM712 LEDs Name Color Indication Alarm The module type is not the type configured in the MSG for the slot Test Green Either a test is being performed on the...
Page 142: Mm714 Leds
The MM716 media module front panel has a 25-pair amphenol connector supporting 24 analog line ports. These ports can be configured as DID trunks with either wink start or immediate start. The MM716 is compatible with Avaya CM version 2.0 and higher, and G450 firmware version 25.0.0 and higher.
Page 143: Mm716 Ports
The front panel of the Avaya MM716 media module MM716 ports The MM716 contains a single 25-pair amphenol connector, which can be connected by an amphenol cable to a breakout box or punch down block containing RJ-45 or RJ-11 jacks, as needed.
Page 144: Mm716 Leds
RJ-45 or RJ-11 jacks, as needed. You can attach up to 24 two-wire DCP telephones to these jacks. The MM717 does not support four-wire DCP telephones. 144 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 145: Mm717 Ports
The front panel of the Avaya MM717 media module Figure 52: The MM717 media module front panel MM717 ports The MM717 contains a single 25-pair amphenol connector, which can be connected by an amphenol cable to a breakout box or punch down block containing RJ-45 or RJ-11 jacks, as needed.
Page 146: Mm717 Leds
Either a test is being performed on the module via the server, or the module is performing a self-test upon initial insertion Activity Yellow A device connected to the module is in use 146 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 147: The Front Panel Of The Avaya Mm720 Media Module
The front panel of the Avaya MM720 media module The front panel of the Avaya MM720 media module The MM720 ISDN BRI media module contains eight 4-wire S/T ISDN BRI ports. These ports interface to the central office at the ISDN T reference point.
Page 148: The Front Panel Of The Avaya Mm722 Media Module
Yellow A trunk connected to the module is in use. In CM 3.0 or higher, the LED could alternatively indicate that a telephone connected to the module is in use. 148 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 149: Appendix B: Technical Specifications
Appendix B: Technical specifications This appendix provides technical specifications for the G450 and for compatible power cords. G450 Media Gateway specifications Table 24 provides detailed information on the physical dimensions and tolerances of the G450 Media Gateway. Table 24: G450 Media Gateway specifications...
Page 150: Power Cord Specifications
Technical specifications Power cord specifications Following are specifications for power cords suitable for use with the G450. For North America: The cordset must be UL Listed/CSA Certified, 16 AWG, 3-conductor (3rd wire ground), type SJT. One end is to be terminated to an IEC 60320, sheet C13 type connector rated 10A, 250V.
Page 151: Appendix C: Running The Avaya Installation Wizard (Avaya Iw)
IW is designed for use with systems that contain an S8300 Server, operating in either ICC or LSP mode. You can use Avaya IW to configure the Avaya G450 Media Gateway or to upgrade an installed S8300 with new Avaya Communication Manager (CM) software and/or G450 firmware.
Page 152 16. In the section Force password/key change on next login select no. 17. Click Submit. The system informs you the login is added successfully. 18. Select the Launch Installation Wizard link from the home page. The Overview screen appears: 152 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 153: Preliminary Screens
Preliminary screens Figure 55: The Overview screen Preliminary screens 1. Access the Avaya IW. The first screen that appears is the Overview screen. Issue 2 June 2008...
Page 154 Running the Avaya Installation Wizard (Avaya IW) Figure 56: The Overview screen 2. Click Continue. The Avaya IW performs system auto-discovery and displays the results on the following screen: 154 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 155 Preliminary screens Figure 57: The Auto Discovery Results screen 3. Click Continue. The Electronic Preinstallation Worksheet screen appears. This screen allows you to import system data from the Electronic Preinstallation Worksheet (EPW). If you import an EPW, some of the fields on the subsequent screens will be filled automatically.
Page 156: Mgc Configuration And Upgrade Options
● a backup MGC (LSP) and to configure an external server as the primary MGC. In this case, the installed S8300 will provide backup call processing services to the G450 in case of connection failure to the primary MGC. Upgrade a previously installed media server with new software and/or media ●...
Page 157 3. Click Continue. If you are configuring a new MGC, the Confirm New Installation screen appears, as shown below. If you are upgrading an existing MGC, the Avaya Communication Manager Software screen appears. See Upgrading an existing MGC page 160.
Page 158 Running the Avaya Installation Wizard (Avaya IW) Figure 60: The Confirm New Installation screen 4. Click Continue. The Checklist screen appears displaying a list of required and optional items you need to configure the G450. For details, see Chapter 1: Before you install page 19.
Page 159 5. Click Continue. The NVRAM INIT screen appears. Restore all factory default settings if necessary by clicking NVRAM INIT and selecting OK in the confirmation box. Figure 62: The NVRAM INIT screen 6. Click Continue. The Date/Time screen appears. Reset the G450’s date and time if necessary. Figure 63: The Date/Time screen...
Page 160: Upgrading An Existing Mgc
Running the Avaya Installation Wizard (Avaya IW) 7. Click Continue. The Product ID screen appears. If you are configuring a new G450, enter the product ID in the ID field and select Assign a new Product ID. Figure 64: The Product ID screen Upgrading an existing MGC 1.
Page 161 Figure 65: The Avaya Communication Manager Software Upgrade screen 2. If you want to enable/disable the SES Co-Res server, move on to step 4. If you want to upload a new release of Avaya Communication Manager software, click Upload New Release.
Page 162 Running the Avaya Installation Wizard (Avaya IW) Figure 66: The Avaya Communication Manager Upload Source screen 3. Select the source from which the Avaya Communication Manager release will be uploaded. 4. Click Continue. The SES Co-Res screen appears. This screen allows you to enable or disable a SES Co-Res server.
Page 163 Upgrading an existing MGC Figure 67: The SES Co-Res screen 5. Click Continue. The Software Update screen appears. This screen allows you to unpack Avaya Communication Manager updates. Issue 2 June 2008...
Page 164 Running the Avaya Installation Wizard (Avaya IW) Figure 68: The Software Update screen 6. If you want to unpack an Avaya Communication Manager update, check Unpack Update and browse to locate the update file on the laptop. 7. Click Continue. The Phone Message Files screen appears. Use this screen to install standard and custom phone message files that provide messages for display sets that are in the desired language format.
Page 165 Figure 69: The Phone Message Files screen 8. Click Continue. The Media Server - IP Addresses screen appears. If your S8300 Server is already configured, the Avaya IW should detect and display its address information in this screen. If not, you must enter the required information.
Page 166: Configuring The Primary Controller Ip Addresses
LSP option in the Usage Options screen, the LSP Controller screen appears. The IP addresses required vary depending on the type of primary controller. Enter the required IP address(es) for the primary controller. 166 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 167 Configuring the primary controller IP addresses Figure 71: The LSP Controller screen 2. Click Continue. From the Optional Services screen, select the services you want. Figure 72: The Optional Services screen Issue 2 June 2008...
Page 168 Figure 73: The Uninterruptible Power Supply (UPS) screen 4. Click Continue. If you selected Domain Name Service (DNS) in the Optional Services screen, the Domain Name Server (DNS) screen appears. Enter the required information. 168 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 169 Configuring the primary controller IP addresses Figure 74: The Domain Name Server (DNS) screen 5. Click Continue. If you selected Network Time Protocol (NTP) in the Optional Services screen, the Network Time Protocol (NTP) screen appears. Select an NTP option. Figure 75: The Network Time Protocol (NTP) screen Issue 2 June 2008...
Page 170 Avaya Communication Manager translation information, including translations for administration of extension ranges, trunk types, routes, class of service, feature access codes, trunk access codes, station button assignment, and several other parameters. 170 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 171 This screen displays the installed status of the license file and enables you to install or replace the file from the laptop or LAN source. Without a valid license file, you cannot access the Avaya Communication Manager. For information on this file, see Downloading CM license and authentication files to your laptop on page 21.
Page 172 Running the Avaya Installation Wizard (Avaya IW) Figure 78: The Security Files screen 172 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 173: Gateway Configuration
Gateway configuration 1. Click Continue from the Security Files screen. The IP Addresses screen appears. This screen displays the G450’s ID, as well as the type of media module residing in each slot of the G450’s chassis. Figure 79: The IP Addresses screen 2.
Page 174 Community String field, specify a name for the SNMP read community access name to assign to the G450. In the Read Write Community String field, specify a name for the SNMP write community access name to assign to the G450. Re-enter the strings in the Re-enter Community String fields for confirmation.
Page 175 Gateway configuration Figure 81: The SNMP V1 Community Strings screen 4. Click Continue. The SNMP V3 screen appears. Figure 82: The SNMP V3 screen Issue 2 June 2008...
Page 176 Configure the list of Media Gateway Controllers (MGCs) that will provide call processing services for the G450. You must specify a primary MGC in the first IP address box. You can specify up to three backup MGCs in the optional IP address boxes, in priority order.
Page 177: Firmware Configuration
Information screen. The Firmware screen appears. This screen displays the currently installed firmware versions on the G450 and its media modules, as well as the most recent available versions. To upgrade firmware, select the modules you want to upgrade and click Continue ●...
Page 178 Select column. 4. Click Continue. The Change Master Key - Optional screen appears. The master key is used to encrypt gateway secrets (passwords, etc.) in the gateway configuration file. 178 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 179 Firmware configuration Figure 86: The Change Master Key - Optional screen 5. If you want to change the master key, enter the new master key passphrase and then confirm by entering it again. A new master key is generated from the passphrase. 6.
Page 180 Figure 87: The Gateway License screen 7. If you will need to use the VPN feature on the G450, check Install Gateway License file and fill in the remaining fields to install the gateway license file. For information on the...
Page 181 Firmware configuration Figure 88: The Gateway Authentication screen 9. If you have a service contract, the G450 is shipped with an authentication file. This authentication file is required for Avaya services personnel to allow them secure remote access to the gateway. Click Continue. The Field Replaceable Unit (FRU) Status screen appears.
Page 182 Running the Avaya Installation Wizard (Avaya IW) Figure 89: The FRU Status screen 10. Click Continue. The TFTP Server screen appears. Figure 90: The TFTP Server screen 182 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 183: Modem Configuration
Firmware configuration 11. If you want to upload configuration and firmware files for IP phones to the G450 TFTP Server, do the following: a. In the Server IP Address field, enter the IP address of the machine hosting the files that are to be uploaded.
Page 184 If you selected None, the Country screen appears. See Telephony configuration on page 186. 3. If you selected Serial Modem, enter the required information in the G450 Serial Modem Configuration screen, then click Continue. 184 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 185 Firmware configuration Figure 92: The G450 Serial Modem Configuration screen 4. If you selected USB Modem, enter the required information in the G450 USB Modem Configuration screen, then click Continue. Issue 2 June 2008...
Page 186: Telephony Configuration
Translation Source screen, skip to Alarm configuration on page 198. 1. To configure the G450’s telephony parameters, click Continue in the applicable modem configuration screen. The Country screen appears. Select the country in which the installation is taking place. 186 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 187 Firmware configuration Figure 94: The Country screen 2. Click Continue. The Import Custom Template screen appears. This screen allows you to configure telephony translation defaults for the Avaya IW. Figure 95: The Import Custom Template screen Issue 2 June 2008...
Page 188 Running the Avaya Installation Wizard (Avaya IW) 3. Click Continue. The Call Routing screen appears. Enter the required call routing information. Figure 96: The Call Routing screen 188 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 189 Firmware configuration 4. Click Continue. The Extension Ranges screen appears. To add a range, click Add Extension Range and enter the starting and ending extensions for the range. If you want this range to be used to route calls over an IP trunk, select Private Networking. To add additional extension ranges, repeat these steps.
Page 190: Trunk Configuration
Alarm configuration on page 198. 1. To configure the G450’s trunk parameters, click Continue from the Import Name/Number List screen. The Cross-Connects screen appears. If your trunk cross-connects have been completed, click Continue to proceed with trunk configuration. If your trunk cross-connects have not been completed, it is strongly recommended to exit the Avaya IW and complete all cross-connects before proceeding with trunk configuration.
Page 191 Figure 99: The Cross-Connects screen 2. Click Continue. The IP Trunk List screen appears. This screen displays all IP trunks configured on the G450. To refresh this list, click Refresh. Figure 100: The IP Trunk List screen Issue 2 June 2008...
Page 192: Adding A Trunk
Add IP Trunk and repeat this step. When you are finished adding trunks, click Continue or select an action from the Actions column to modify an existing trunk. 192 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 193: Modifying Trunk Parameters
Firmware configuration Modifying trunk parameters 1. To modify the trunk’s parameters, click the configuration icon in the Actions column of the IP Trunk List screen. Figure 102: The configuration icon in the Actions column The IP Trunk Configuration screen appears, with the trunk’s current (<trunk name>) parameters displayed.
Page 194: Modifying Ip Route Configuration
Modify these ranges, if any, and click Continue. The IP Trunk List appears. Select an additional action from the Actions column, or click Continue to proceed to the CO Trunk List screen. See The CO Trunk List screen on page 197. 194 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 195: Displaying Trunk Status
Firmware configuration Displaying trunk status 1. To display the trunk’s operational status, click the trunk status icon in the Actions column of the IP Trunk List screen. Figure 106: The trunk status icon in the Actions column The IP Trunk Status screen appears. Figure 107: The IP Trunk Status screen (with the operational status) 2.
Page 196: Removing A Trunk
Figure 109: Message to remove trunk 2. Click OK to remove the trunk. Select an additional action from the Actions column, or click Continue to proceed to the CO Trunk List screen. 196 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 197: Configuring A Trunk Media Module
Trunk List screen appears. Use this screen which lists trunk media modules detected in the G450 to configure a media module and run diagnostics. To configure or run diagnostics on a trunk media module, click the Actions icon for the module.
Page 198: Alarm Configuration
Click Reset to reset the modem ● Click Refresh to re-detect and test the modem ● Select the appropriate modem access policy in the Modem Access area and click ● Continue 198 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 199 Firmware configuration Figure 112: The Modem Status & Configuration screen Issue 2 June 2008...
Page 200 ART tool. For information on using the ART tool, see Running the Automatic Registration Tool (ART) for the RAS IP address on page 22. Figure 113: The OSS Configuration screen 200 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 201 Firmware configuration 3. Click Continue. The SNMP Configuration screen appears. Check Enable SNMP Alarming if you want to enable the sending of SNMP traps to the INADS. Check the Alarm Abbreviation checkbox if you want to enable SNMP alarm abbreviation. Click Add Trap Destination to add an SNMP trap destination IP address.
Page 202: Password And Final Screens
LAN source. Without a valid authentication file, you cannot access the Avaya Communication Manager. If the screen displays Not Installed, you must install the file now. To install a new authentication file: a.
Page 203 Firmware configuration Figure 116: The Authentication File screen Issue 2 June 2008...
Page 204 Press <F5> to restore the Back and Continue buttons to the Finish Up screen. Figure 117: The Finish Up Screen 4. Click Continue. If you have not installed an allocation license file, a warning appears reminding you to install this file. 204 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 205 Firmware configuration 5. Click Continue. The Verify Gateway Installation screen appears. This screen displays a list of CLI commands that you can use to verify the G450 configuration. The following figure shows a portion of the Verify Gateway Installation screen.
Page 206 6. Click Continue. The Launch Device Manager screen appears. This screen allows you to launch the Gateway Device Manager, an application that allows you to configure the WAN Router and perform other advanced configuration tasks. Figure 119: The Launch Device Manager screen 206 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 207 Firmware configuration 7. Click Continue. The Congratulations! screen appears to inform you that the installation is complete. To exit the Avaya IW, click Finish. Figure 120: The Congratulations! screen The Exit AIW screen appears. Figure 121: The Exit AIW screen...
Page 208 Running the Avaya Installation Wizard (Avaya IW) 208 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 209: Appendix D: Running The Gateway Installation Wizard (Giw)
Appendix D: Running the Gateway Installation Wizard (GIW) If you did not install an S8300 in the G450, you can use the Gateway Installation Wizard (GIW) to perform the configurations required to complete the installation. GIW prompts you for all the configurations required to complete the installation.
Page 210 3. Plug one end of the provided flat RJ-45 to RJ-45 cable into the provided DB-9 adapter. 4. Plug the RJ-45 connector at the other end of the cable into the CON port of the G450. 5. Plug the DB-9 end of the flat cable into the COM port of the laptop computer.
Page 211 Running the Gateway Installation Wizard (GIW) Figure 123: G450 Wizard Usage Options screen 10. Select Continue the installation using this wizard. 11. Click Continue. The Initializing the Components screen appears. Issue 2 June 2008...
Page 212 Running the Gateway Installation Wizard (GIW) Figure 124: Initializing the Components screen 12. Check Initialize the Gateway Installation Session. 13. Click Continue. The Import Electronic Preinstallation Worksheet screen appears. 212 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 213 Running the Gateway Installation Wizard (GIW) Figure 125: The Import Electronic Preinstallation Worksheet screen 14. If you have an EPW on your laptop (see Obtaining the Electronic Preinstallation Worksheet (EPW) on page 24), check Import EPW. If you are using GIW to only upgrade files, verify that Import EPW is unchecked.
Page 214 Running the Gateway Installation Wizard (GIW) Figure 126: The IP Addresses screen The IP Addresses screen displays information about the G450 automatically detected, such as what media modules are installed in the media modules slots. 17. If you are using GIW only to upgrade firmware, continue with step 30.
Page 215 19. In the PMI screen, specify the details of the Primary Management Interface (PMI) for the G450. The PMI is used as the IP address of the G450 for specific management functions. If you do not know which interface to designate as the PMI, check with your project manager.
Page 216 Figure 128: The SNMP V1 screen 21. In the SNMP V1 screen, specify SNMP V1 community strings for Read Only and Read Write access. 22. Click Continue. The SNMP V3 screen appears. 216 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 217 Running the Gateway Installation Wizard (GIW) Figure 129: The SNMP V3 screen 23. If you want to configure an SNMP V3 user on the G450: a. In the User Name field, enter a string of up to 32 characters representing the SNMP V3 user.
Page 218 27. Specify Transition Point information. 28. Click Ping Test to test the accessibility of each MGC. 29. Click Continue. You return to the IP addresses screen. 30. Click Continue. The Firmware screen appears. 218 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 219 Running the Gateway Installation Wizard (GIW) Figure 131: The Firmware screen 31. Upload any firmware upgrades you need to install to your TFTP server. 32. In the TFTP Address field, enter the address of your TFTP server. 33. In the TFTP Directory field, enter the name of the directory on the TFTP server in which the upgrade files are located.
Page 220 37. If you want to change the master key, enter the new master key passphrase and then confirm by entering it again. A new master key is generated from the passphrase. 38. Click Continue. The Gateway License screen appears. 220 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 221 Figure 133: The Gateway License screen 39. If you will need to use the VPN feature on the G450, check Install Gateway License File and fill in the remaining fields to install the gateway license file. For information on the...
Page 222 Running the Gateway Installation Wizard (GIW) Figure 134: The Gateway Authentication screen 41. If you have a service contract, the G450 is shipped with an authentication file. This authentication file is required for Avaya services personnel to allow them secure remote access to the gateway.
Page 223 Figure 135: The Field Replaceable Unit (FRU) Status screen 42. Click Continue. The TFTP Server screen appears. The TFTP Server screen enables you to upload firmware and configuration files for IP phone upgrades to the G450 TFTP server. Issue 2 June 2008...
Page 224 Running the Gateway Installation Wizard (GIW) Figure 136: The TFTP Server screen - part 1 43. If you want to upload configuration and firmware files for IP phones to the G450 TFTP Server, do the following: a. In the Server IP Address field, enter the IP address of the machine hosting the files that are to be uploaded.
Page 225 If a green circled checkmark is displayed in the Uploaded column, the file has already been uploaded. 46. Click Continue. The files are uploaded and the G450 Modem Type Selection screen appears. If you are using GIW only to upgrade firmware, click Continue until you reach the Finish Up screen.
Page 226 Figure 138: The G450 Modem Type Selection screen 47. If you do not need to connect a modem to the G450, select None. 48. If you do need to connect a modem to the G450, select the type of modem you want to connect.
Page 227 Running the Gateway Installation Wizard (GIW) Figure 139: The G450 Serial Modem Configuration screen Issue 2 June 2008...
Page 228 22. 51. Enter the PPP Subnet Mask. 52. Select the authentication method: If you have an Avaya Service contract, check Enable ASG Authentication to enable ● remote access to the device. If you do not have an Avaya Service contract: ●...
Page 229 Running the Gateway Installation Wizard (GIW) Figure 141: The Change Root Password screen 54. If you would like to change the password on the G450 Media Gateway, enter the current password in the Current Password field, enter a new password in the New Password field, and re-enter the new password in the Confirm New Password field.
Page 230: Connect A Modem, If Necessary
GIW, or locally. Connect a modem, if necessary If you enabled a serial or USB modem on the G450 during your GIW session, you can now connect the modem. Connecting a serial modem 1.
Page 231: Connecting A Usb Modem
G450. 2. Connect one end of a USB cable to the modem. 3. Connect the other end of the USB cable to a USB port on the G450 front panel. Test the modem connection If the modem is successfully initialized, the MDM LED on the G450 front panel lights.
Page 232 Running the Gateway Installation Wizard (GIW) 232 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 233: Appendix E: Power Supplies And Adjunct Systems
Appendix E: Power supplies and adjunct systems This appendix provides information and wiring examples of installation procedures for various telephone and console power supplies. In addition, you may need to install one or more adjunct systems or devices. Follow the instructions in: IA770 INTUITY AUDIX messaging application on page 237...
Page 234: Typical Adjunct Power Connections
143. Each port network can provide power for up to three attendant consoles. This source of power is preferred for the attendant consoles because it has the same battery backup as the G450 Media Gateway. Refer to Documentation for Avaya Communication Manager, Media Gateways and Servers CD, 03-300151, for detailed power supply information and installation procedures.
Page 235: Typical Adjunct Power Connections End-To-End
Typical adjunct power connections end-to-end Typical adjunct power connections end-to-end Figure 144 shows typical connection locations for adjunct power. Figure 144: Example Adjunct Power Connections cydmapwr EWS 052898 Figure notes: 1. Typical display telephone 9. 100P6A patch cord or jumpers 2.
Page 236: Local And Phantom Power
26 AWG Wire (0.14 mm Console (302D) Feet Meters Feet Meters With Selector Console Phantom powered Locally powered 5000 1524 3400 1037 Without Selector Console Phantom powered 1400 Locally powered 5000 1524 3400 1037 236 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 237: Ia770 Intuity Audix Messaging Application
IA770 INTUITY AUDIX messaging application IA770 INTUITY AUDIX messaging application The IA770 INTUITY AUDIX Messaging Application runs on a G450 Media Gateway controlled by an S8300 Server. Without the need for additional hardware, IA770 INTUITY AUDIX software processes touchtones, converts messages to the G.711 format, and converts text to speech.
Page 238: Where Is The Ia770 Location And Software
Manager and IA770 software. The INTUITY AUDIX system software is loaded directly onto the S8300 hard drive. Note: For upgrades only, a G450 Media Gateway that previously used a CWY1 board Note: can continue to use the CWY1 board with IA770 INTUITY AUDIX software.
Page 239: Intuity Audix Lx Messaging System
INTUITY AUDIX LX messaging system INTUITY AUDIX LX messaging system The process of integrating an INTUITY AUDIX LX system with an Avaya S8300 Server involves a series of tasks to prepare the switch to work with the INTUITY AUDIX LX system.
Page 240 Power supplies and adjunct systems Administrator Guide for Avaya Communication Manager, 03-300509, Chapter 13, "Managing Announcements". Table 26: Comparison between the G450 Announcement software and the VAL circuit pack Area TN2501AP (VAL) circuit Avaya G450 description pack announcement software Requires...
Page 241 Call center Table 26: Comparison between the G450 Announcement software and the VAL circuit pack (continued) Area TN2501AP (VAL) circuit Avaya G450 description pack announcement software Number of 5 on the DEFINITY CSI 10 per configuration boards per and DEFINITY SI...
Page 242: Uninterruptible Power Supply (Ups)
The Avaya 1000-2000 VA online Uninterruptible power systems (UPSs) provide power protection for telecommunications systems and equipment. Avaya UPSs are a cost-effective measure to avoid costly downtime. The Avaya UPS provides complete isolation from power disturbances to protect customer’s data and equipment. It can keep the phones up and ensure network reliability, but it also provides customizable alarm and monitoring capabilities.
Page 243 Uninterruptible power supply (UPS) Avaya Equipment to protect (total load of 750VA | 523 Watts) Holdover UPS Capacity Time (mins) used 1500 VA Online UPS 50.0% 194384 w/Web card + Rail Kit 1000 VA Online UPS with 75.0% (1) 700290273...
Page 244 1. This table provides typical information. Runtimes are approximate and may vary with equipment, configuration, battery age, temperature, etc. Full Details on these units can be found in Hardware Description and Reference for Avaya Communication Manager, 555-245-207. You can also go online to find out the latest details about UPS technology at http://www.avayaups.com/avaya/default.asp.
Page 245: Terminal Server Installation
Terminal server installation Terminal server installation This section provides information on connecting adjunct equipment to a G450 Media Gateway with an S8300 Server using a terminal server (see Figure 145). Avaya supports the IOLAN+ 104 terminal server. Any device that does not support a direct TCP/IP connection, but that does support an RS-232 interface, can connect through a terminal server.
Page 246: Equipment Required For Installing And Administering The Terminal Server
You also need a computer (laptop) with the HyperTerminal software program for the initial administration of the IOLAN+ and to set up the ports. 246 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 247: What Are The Distance Limits For The Terminal Server
Terminal server installation What are the distance limits for the terminal server The distance limit from the switch to the LAN hub is 328 ft (100 meters). The distance limit from the LAN hub to the terminal server is 328 ft (100 meters). If installed, the limit from the terminal server to the adjunct is 50 ft (15 meters).
Page 248: Administering The Iolan
IOLAN+ terminal server. Follow these typical steps: Connecting the IOLAN+ on page 249 Setting up HyperTerminal on the computer on page 249 Administering the IOLAN+ the first time on page 249 248 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 249: Connecting The Iolan
Terminal server installation Rebooting the IOLAN+ on page 252 Note: Depending on the computer’s COM port, you may not need all of these pieces. Note: Connecting the IOLAN+ 1. Connect the DB9 end of the DB9-to-DB25 cable to the COM port on the PC or laptop. 2.
Page 250 Examine/modify Server parameters. stats Examine Server statistics. Password ___________________________________________________________________________ IOLAN PLUS v4.02.00 a CDi iolan-st 5. Type iolan, the default password, and press ENTER. The Administration Menu changes, offering more options. 250 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 251 Terminal server installation 6. Select server and press ENTER to view the Server Configuration menu. ** Administrator ** SERVER CONFIGURATION Terminal: 2 Name [iolan Debug mode IP address [123.45.67.89 ] Subnet mask [222.222.0.0 Ethernet address [00:80:d4:03:11:cd] Ethernet interface [AUTO] Language [English Identification Lock...
Page 252: Rebooting The Iolan
Use the arrow keys to move to a menu item ● Use the TAB key to move from field to field horizontally ● Use the ENTER key to choose an item ● 252 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 253: Administering The Gateway
Terminal server installation Administering the gateway You need to administer the gateway only if the S8300 Server and IOLAN+ are not in the same subnet. Note: If the S8300 Server and IOLAN+ are in the same subnet, skip this procedure. Note: 1.
Page 254 ● Reset Term: No ● Flow ctrl: xon/xoff ● IP addresses: leave blank ● Mask: leave blank ● Access: Remote ● Authentication: None ● Mode: Raw ● Connection: None ● 254 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 255: Testing Connectivity Through The Iolan
Terminal server installation Host: leave blank or enter S8300 Server IP Address ● Remote Port: 0 ● Local Port: must match the value of Remote Port on the IP Services screen of the ● Communication Manager software 6. Press ENTER and select Save & Exit to effect the changes. 7.
Page 256: Potential Failure Scenarios And Repair Actions
IP address/TCP port pairing. The IP address is associated with the node name that you just administered. In this example, we are administering the primary call detail recording (CDR) connection as end-to-end TCP/IP. 1. Type change ip-services and press ENTER to assign the CDR endpoint. 256 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 257 Terminal server installation 2. In the Service Type field, enter CDR1 for the call accounting link. change ip-services Page 1 of IP SERVICES Service Enabled Local Local Remote Remote Type Node Port Node Port CDR1 procr callacctg 5101 3. In the Local Node field, enter the node name for the switch. In this example, enter procr.
Page 258: Call Detail Recording (Cdr)
This section provides information on connecting Call Detail Recording (CDR) equipment. Connecting CDR equipment The interface between an Avaya server and CDR equipment is a Processor Ethernet Connection. As with C-LAN connections, the CDR adjunct may be a terminal server or a CDR application using RSP.
Page 259: Administering Cdr Parameters
You must administer CDR parameters to let the system know that the adjunct is connected through TCP/IP. For details on all fields on the CDR System Parameters screen, see Administrator Guide for Avaya Communication Manager, 03-300509. 1. Type change system-parameters cdr and press ENTER.
Page 260: Testing The Switch-To-Adjunct Link
If a link does not come up immediately, use the busyout cdr-link and release cdr-link commands to bring up the link. Additional administration procedures for CDR equipment are provided in the Administrator Guide for Avaya Communication Manager, 03-300509. 260 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 261: Reliable Data Transport Tool (Rdtt) Package
Avaya provides this free software application to help vendors and customers develop CDR applications that use the reliable session protocol to collect CDR data from an Avaya Server. The Reliable Data Transport Tool (RDTT) is a testing tool and thus is not supported by Avaya. What does the RDTT package contain...
Page 262: Administering The Rdtt Package
“Call Detail Recording” in Chapter 21, “Features and Technical Reference” in Administrator ● Guide for Avaya Communication Manager, 03-300509. Printers For connecting a printer to a G450 Media Gateway, see Terminal server installation page 245 for more information. 262 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 263: Ds1/T1 Cpe Loopback Jack
This section provides information on how to install and use a DS1 loopback jack to test the DS1 span between the Avaya Server or Gateway and the network interface point. The loopback jack is required when DC power is at the interface to the MM710 media module.
Page 264: Installing A Loopback Jack With A Smart Jack
DS1 span. Administering a loopback jack 1. At the management terminal, type change ds1 location where location is the DS1 interface circuit pack corresponding to the loopback jack. 264 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 265: Testing A Loopback Jack With A Smart Jack
DS1/T1 CPE loopback jack 2. Verify that the near-end CSU type is set to integrated. 3. On page 2 of the form, change the supply CPE loopback jack power field to y. Setting this field to y informs the technician that a loopback jack is present on the facility and allows the technician to determine that the facility is available for remote testing.
Page 266 Power supplies and adjunct systems 1. On the SAT, type busyout board XXXVS where XXX is the administered number of the G450 (for example, 002), and VS is the slot number on the G450 of the Media Module (for example, V3).
Page 267: Testing The Integrity Of Data Sent Over The Loop
1. At the SAT, type clear meas ds1 loop XXXVS to zero out the bit-error counter where XXX is the administered number of the G450 (for example, 002), and VS is the slot number on the G450 of the Media Module (for example, V3).
Page 268 3-in-24 pattern error detector is operating. 6. Type test ds1-loop XXXVS inject-single-bit-error. where XXX is the administered number of the G450 (for example, 002), and VS is the slot number on the G450 of the Media Module (for example, V3).
Page 269 DS1/T1 CPE loopback jack 8. Step through Table 29 to troubleshoot. Table 29: DS1 Bit-error count troubleshooting Condition Solution The value of the Bit-error count field is Replace the DS1 circuit pack, and greater than 1 retest. The value of the Bit-error count field is 1 The test passed.
Page 270: Testing The Ds1 Span From The Smart Jack To The Network Interface Termination Or Fiber Multiplexer (Mux)
3. Run a far-end MM710 line loopback, using the following procedure: a. From the SAT, type test ds1-loop XXXVS far-csu-loopback-test-begin where XXX is the administered number of the G450 (for example, 002), and VS is the slot number on the G450 of the Media Module (for example, V3).
Page 271 6. RJ-48 to network interface (up to 1000 ft 2. Span section 2 [305 m]) 3. Span section 3 7. Loopback jack 4. G450 Media Gateway 8. Network interface smart jack 5. E1/T1 port on an MM710 9. Interface termination or fiber multiplexer (MUX) multi-media module 10.
Page 272 8. Dumb block (extended demarcation) 4. G450 Media Gateway 9. Network interface smart jack 5. E1/T1 port on an MM710 10. Interface termination or fiber multiplexer (MUX) multi-media module 11. Central office 272 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 273 2. Span section 2 7. Dumb block (extended demarcation) 3. Span section 3 8. Loopback jack 4. G450 Media Gateway 9. Network interface smart jack 5. E1/T1 port on an MM710 10. Interface termination or fiber multiplexer (MUX) multi-media module 11.
Page 274: Testing A Loopback Jack Without A Smart Jack
6. Loopback jack 3. G450 Media Gateway 7. Dumb block (demarcation point) 4. E1/T1 port on an MM710 8. Interface termination or fiber multiplexer (MUX) multi-media module 9. Central office 274 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 275 1. Span section 1 5. RJ-48 to network interface (up to 1000 ft [305 m]) 2. Span section 2 6. Loopback jack 3. G450 Media Gateway 7. Dumb block (demarcation point) 4. E1/T1 port on an MM710 8. Repeater multi-media module 9.
Page 276: Configurations Using Fiber Multiplexers
This requires that the MM710 CSU be set so it can be used on DS1 wiring to the MUX. Fiber MUXs can take the place of Interface termination feeds as shown in Figure 148 through Figure 151. Test these spans using the same procedures as metallic spans. 276 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 277: Checking For The Presence Of Dc
DS1/T1 CPE loopback jack Note: Fiber MUXs may have loopback capabilities that the service provider can activate Note: from the CO end. These may loop the signal back to the CO or back to the DS1 MM710. If the MUX provides the equivalent of a line loopback on the “problem” DS1 facility, activate it after a successful loopback jack test, and use it to isolate problems to the wiring between the loopback jack and the MUX.
Page 278: External Modems
3. If you are using a PC, start your terminal emulation software. Multi-Tech MT5634ZBA-USB-V92 Avaya recommends using a Multi-Tech USB modem, model MT5634ZBA-USB-V92, with an S8300/700, S8500, or S8700-series configuration. This modem is used for sending alarms, as well as for remote dial up to the server for maintenance and administration.
Page 279: Configuring The Mt5634Zba-Usb-V92 Modem
Avaya recommends using a Multi-Tech serial modem, model MT5634ZBA-V92-GLOBAL, with a G450 media gateway. The Multi-Tech serial modem connects the G450 media gateway to an external trunk. This connection enables remote dial in capability for administration and troubleshooting. Administering Multi-Tech modems The Multi-Tech modems do not require administration if used in the United States.
Page 280: Busy Tone Disconnect Equipment For Non-U.s. Installations
The customer-provided busy tone disconnect adjunct detects busy tone disconnects of incoming calls on loop-start, 2-wire, analog trunks. In some non-U.S. countries where a G450 Media Gateway is used, the PSTN sends busy tone as the disconnect signal. Therefore, the S8300 Server, G450 Media Gateway requires a busy tone disconnect adjunct.
Page 281: Music-On-Hold
● customer-supplied music source on a G450 Media Gateway On a G450 Media Gateway, the music-on-hold feature is connected through a port on an MM711 Analog Media Module or an MM714 Analog Media Module. The G450 Media Gateway does not support an auxiliary trunk circuit pack. Therefore, for S8300 Server users, the music-on-hold feature through an auxiliary trunk is not supported.
Page 282: Connecting A Non-Fcc-Registered Music-On-Hold Source To A G450
3. Connect the KS-23395-L3 coupler to the customer-supplied music source. Follow the manufacturer’s instructions to properly connect the music source to the KS-23395-L3 coupler. Normally, you simply use an RCA cord. 4. Administer the switch for the new equipment. 282 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 283: Connecting A Non-Fcc-Registered Music-On-Hold Source To A G450
Music-on-hold Connecting a non-FCC-registered music-on-hold source to a G450 using a KS-23395-L4 coupler Figure 155: Non-FCC-registered music-on-hold equipment connecting to KS-23395-L4 for a G450 Media Gateway G450 CONSOLE SERVICES ETH WAN ETH LAN COMPACT FLASH RST ASB CARD IN USE...
Page 284: Installing An Fcc-Registered Music Source On A G450 Media Gateway
Installing an FCC-registered music source on a G450 Media Gateway Figure 156 show the connections for the music-on-hold feature on a G450 Media Gateway for an FCC-registered source. Note: If you want multiple music sources, you must use multiple ports on the MM711 Note: Analog Media Module.
Page 285: Paging And Announcement Equipment
Paging and announcement equipment This section provides information on loudspeaker paging. On a G450 Media Gateway, the loudspeaker paging feature is connected through a port on an MM711 Analog Media Module. The port is administered on the SAT Station screen, not the Loudspeaker Paging screen.
Page 286: Adjunct Information Sources
Avaya Call Management System (CMS) Sun Enterprise 3500 Computer Hardware ● Installation, Maintenance, and Troubleshooting (585-215-873) Avaya CMS R12 Sun Blade 100/150 Workstation Hardware Installation, Maintenance, and ● Troubleshooting (585-215-783) Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and ●...
Page 287: Intuity Audix Messaging Systems
Interactive Response R1.3 Documentation CD (07-300181). Avaya EC500 Extension to Cellular and Off-PBX Stations For information on installing Avaya EC500 Extension to Cellular and Off-PBX Station systems, see the Avaya EC500 Extension to Cellular and Off-PBX Station (OPS) Installation and Administration Guide, 210-100-500.
Page 288: Call Accounting Systems
Power supplies and adjunct systems Call Accounting Systems For information on installing Call Accounting Systems, see the online help or documentation included with the eCAS software CD-ROM. 288 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 289: Appendix F: Information Checklists
The following lists are provided: Installer's Checklist: Tools, software, laptop settings, customer network information ● Serial Number and Login Information: Serial number of the G450 and login/passwords for ● various access methods Quick Setup for G450 Media Gateway Processor (MGP): IP addresses and setup ●...
Page 290: Installer's Checklist
You will not be able to obtain the license file or to perform remote feature activation without the SSO login. Dial plan IP addressing plan List of customer-provided IP services 290 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 291: Serial Number And Login Information
Serial Number and Login Information Serial Number and Login Information G450 Serial Number Logins Name & Password S8300 Server G450 Media Gateway SSO Authentication Login anonymous email address Communication Manager Issue 2 June 2008...
Page 292: Quick Setup For G450 Media Gateway Processor (Mgp)
IP address gateway Create a list of valid set mgc list IP address1 Media Gateway Controller(s) IP address2 IP address3 IP address4 Display device show system information 292 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 293: Installation Site Information
Installation Site Information Installation Site Information Site Name Main Phone Installation Address Shipping Address Customer Contact Name Title Phone: FAX: Mobile: Pager: email: Off-hours contact: Salesperson/ Account Exec Sales/AE phone: Other Contact Info: Notes to installer: access procedures, safety/security procedures Access Contact Name Title...
Page 294 Information Checklists 294 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 295: Appendix G: Equipment List
Table 31: Equipment List: Avaya G450 Media Gateway Avaya G450 Media Gateway The Avaya G450 Media Gateway is a 19-inch 3u rack-mountable device. The G450 Media Gateway contains VoIP resources, a layer 2 switch, modular interface connectivity for traditional trunk and station access, and performs the function of a gateway/gatekeeper. It also houses eight Media Module Bays.
Page 296 700236680 Grounding Kit for multiple G450s in a 19 inch rack 700439029 Cable grounding terminal-ring to open end 10AWG, 8M Avaya G450 Media Gateway Comcodes for Customer and Services ordering Comcode Description 700407802 G450 chassis/Main board/ 80 channel DSP daughterboard/...
Page 297 Table 32: Equipment List: G450 Media Gateway Power Cords G450 Media Gateway Power Cords Supplies Power to the G450 Media Gateway. One cord per gateway is required, and there are various cords depending on the power required for the country in which the unit will be installed.
Page 298 CCMS messages tunneled over H.248 Signaling Protocol ● TFTP server ● The S8300B Server can act as the primary server of the G450 Media Gateway, or it can serve as a local survivable processor for remote/branch customer locations. Comcode (for Services Ordering Only): 700335144...
Page 299 CCMS messages tunneled over H.248 Signaling Protocol ● TFTP server ● The S8300C Server can act as the primary server of the G450 Media Gateway, or it can serve as a local survivable processor for remote/branch customer locations. Comcode (for Services Ordering Only): 700407810...
Page 300 Apparatus Code: None Required for any 700406101 customer with a maintenance contract and an MM710 T1/E1 Media Module. Highly recommended for other customers to avoid expensive technician visits. 1 of 4 300 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 301 MM712 does not support 4-wire DCP telephones. Signal timing specifications for the MM712 support TDM Bus Timing in receive and transmit modes. The G450 Media Gateway supplies only +5 VDC and –48 VDC to the MM712 Media Module. Any other required voltages must be derived on the module.
Page 302 Supported endpoints must conform to AT&T BRI, World Class BRI, or National ISDN NI1/NI2 BRI standards. The MM720 BRI Media Module provides -40 volt phantom power to the BRI endpoints. The MM720 is RoHS compliant. 3 of 4 302 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 303 Table 35: Equipment List: Media Modules (continued) Media Modules MM722 2-port BRI Media Comcode (for Services Ordering Only): 700395239 Module The MM722 BRI Media Module supports two BRI ports. The MM722 is RoHS compliant. MM340 Media Module Comcode (for Services Ordering Only): 700397128 The MM340 Media Module supports one E1/T1 WAN port for connecting to a WAN endpoint device.
Page 304 Equipment List 304 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 305: Index
....analog trunk ..Avaya SIP Enablement Services (SES) and enabling a modem ...
Page 306 IP addresses, configuring administrator logins Primary Management Interface (PMI), configuring ....adding 306 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 307 ....Calling queue Avaya SIP Enablement Services (SES), sources of ..CBC (Coupled Bonding Conductor) .
Page 308 ....copy scp phone-script ..... line 308 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 309 ..... Avaya Partner Contact Closure Adjunct port description ... .
Page 310 ....signaling ... . without smart jack Environmental conditions 310 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 311 ....troubleshooting ..with Avaya Software Update Manager ... Extension ranges, adding in IW .
Page 312 ....overview ....312 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 313 Index ..... description prerequisites for installing S8300 Server in ....
Page 314 ....configuring in IW ....connecting Inserting 314 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 315 Index ... . . to adjunct and LAN ....connectivity, testing ..distance from switch to LAN hub .
Page 316 ....S8300 ... Main distribution frame (MDF) 316 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 317 Index ........slot allocation description .
Page 318 ... . non-registered, installing ... gateway without S8300 registered Mounting . . . connecting to gateway via KS-23395-L4 brackets 318 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 319 Index ....installing loudspeaker ....on gateway for MCC1, SCC1, CMC1, G600, or G650 media .
Page 320 ....RFA access ... . . management functions ..RJ-45 splitter for connecting two BRI stations 320 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 321 Server ..installing DS1 loopback jack with Avaya Communication Manager software, upgrading ..testing DS1 loopback jack with ....
Page 322 ....IP services setting up ....IOLAN+ 104 322 Installation and Upgrades for the Avaya G450 Media Gateway...
Page 323 ..... to gateway with Avaya Software Update Manager ....analog IP telephones .
Page 324 ....signaling Worksheets ....installation, preparing 324 Installation and Upgrades for the Avaya G450 Media Gateway...

Avaya G450 Installing And Upgrading

Chapter 1: Before You Install

Chapter 2: Installing the Avaya G450 Media Gateway

Chapter 3: Connecting Devices

Chapter 4: Connecting and Enabling a Modem for Remote Access

Chapter 5: Configuring the G450

Chapter 6: After Installation

Chapter 7: Adding Media Modules and Devices

Chapter 8: Upgrading and Replacing Field Replaceable Units

Chapter 9: Upgrading the Avaya Communication Manager Software

Chapter 10: Upgrading the G450 Firmware

Chapter 11: Upgrading IP Phone Configuration and Firmware Files

Chapter 12: Backing up and Restoring the G450

Chapter 13: Troubleshooting

Appendix A: Front Panel Description

Appendix B: Technical Specifications

Appendix C: Running the Avaya Installation Wizard (Avaya IW)

Appendix D: Running the Gateway Installation Wizard (GIW)

Appendix E: Power Supplies and Adjunct Systems

Quick Links

Related Manuals for Avaya G450

Summary of Contents for Avaya G450