Avaya G430 Manual page 111

Note:
"First", "second", and "third", refer to the order in which you use call appearances, not the
order of the Call Appearance buttons on your phone.
Example
For example, User A chooses the third call appearance to dial User B, and then User C calls
User A, which is sent to the first call appearance. In this situation, a subsequent inbound call
to User A will be denied (busy) because the first and third call appearances are in use, and
the second call appearance is only available for outbound calls.
Hold in SLS mode
Using the Hold feature differs by user and by phone type, and the same is true of the Hold
feature in Standard Local Survivability (SLS) mode. Some users return to a call on Hold by
pressing the Call Appearance button, however, Communication Manager has an
administrable parameter that allows users to release a call on hold by pressing the Hold button
a second time (if only one call is held). The Hold feature also works differently in
phones on page 111 and
The Hold feature in SLS does not support:
• Music on Hold
• Local mute on analog phones
• Specialized treatment of E-911 calls
• Call Hold indicator tones
DCP and IP phones
When a Branch Gateway is in the survivable mode, you can release calls on Hold on all DCP
and IP phones by either:
• Pressing the Hold button a second time if only one call is held
• Pressing the held Call Appearance button
Related topics:
Analog telephones
Analog telephones
Newer analog telephones (for example, Avaya 62xx series) have buttons with specific
functions for placing a call on Hold:
Hold button: A hold function that is local to the telephone
Pressing the Hold button causes the analog station to place a hold bridge in both directions at
the telephone set. No signaling notification is sent to the SLS call-engine and, therefore, there
Administering Avaya G430 Branch Gateway
Analog phones on page 111 in the survivable mode.
on page 111
Standard Local Survivability (SLS)
DCP and IP
October 2013 111