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Avaya G450 Manual

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  • Page 1 For bulk discounts, product demonstrations, free product trials & world-wide Avaya orders, please contact: Telefonix Voice & Data UK (+44) 01252 333 888 info@telefonix.co.uk http://www.telefonix.co.uk/...
  • Page 2 Overview for the Avaya G450 Media Gateway 03-602058 Issue 1 January 2008...
  • Page 3 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya web site: http://www.avaya.com/support...

  • Page 4: Table Of Contents

    Voice over IP (VoIP) ....... . Physical media — G450 ......
  • Page 5 Appendix C: G450 technical specifications ....G450 specifications ........

  • Page 6: About This Book

    About this book This guide contains information that you need to consider before implementing the Avaya G450 Media Gateway. Use this guide to learn what the G450 can do and to plan how you will deploy a G450 in your environment.

  • Page 7: Related Resources

    For help with: Feature administration and system applications, call the Avaya Technical Consulting ● Support System at 1-800-225-7585 Maintenance and repair, call the Avaya National Customer Care Support Line at ● 1-800-242-2121 Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353 ●...

  • Page 8: Sending Us Comments

    Westminster, CO 80234 USA E-mail, send your comments to: ● document@avaya.com Fax, send your comments to: ● 1-303-538-1741 Ensure that you mention the name and number of this book, Overview for the Avaya G450 Media Gateway, 03-602058. Issue 1 January 2008...
  • Page 9 About this book 8 Administration for the Avaya G450 Media Gateway...

  • Page 10: Chapter 1: Introduction

    The G450 can support up to 450 users when deployed as a branch gateway in a mid to large branch office of a large enterprise or a call center, and can serve up to 2400 users when deployed as a campus gateway.

  • Page 11: Features

    Introduction The G450 is a modular device, adaptable to support different combinations of endpoint devices. While fixed front panel ports support the connection of external LAN switches, network data ports, Ethernet WAN lines and external routers, eight slots are provided for plugging in optional media modules.
  • Page 12 Features T1/E1 ● - Supported CODECs: G.711A/µLaw, G.729a, G.726 - Survivability features for continuous voice services: Local Survivable Processor (LSP) (with S8300) ● Standard Local Survivability (SLS) ● Emergency Transfer Relay (ETR) ● Modem Dial Backup ● Dynamic Call Admission Control (CAC) for Fast Ethernet, Serial, and GRE tunnel ●...
  • Page 13 - SCP, TFTP and FTP support - Syslog - Modem access for remote administration - Converged Network Analyzer (CNA) test plug - Packet Sniffing - RTP-MIB - Backup and Restore on Flash drive 12 Administration for the Avaya G450 Media Gateway...

  • Page 14: G450 Physical Description

    17. V7 — standard media module slot 9. RST button 18. V8 — standard media module slot 10. ASB button For information about the different media modules that can be housed in the G450 media module slots, see Chapter 2: Optional components.
  • Page 15 Introduction Table 1: Fixed ports and buttons on the G450 front panel (continued) Port/Button Description CONSOLE RS-232 port for services and maintenance access. RJ-45 connector. SERVICES Ethernet 10/100 port for services and maintenance access. RJ-45 connector. Emergency Transfer Relay port. Controls two external 808A emergency transfer panels.

  • Page 16: Chapter 2: Optional Components

    Chapter 2: Optional components The Avaya G450 Media Gateway is a versatile device with powerful capabilities. To implement the various services that are supported, a variety of swappable internal components called media modules are available. Supported media modules in the G450...

  • Page 17: S8300 Server

    The S8300 server is a Pentium-based processor that runs a Linux operating system. The G450 supports the S8300 from version S8300B onwards. The S8300 runs Avaya Communication Manager (CM) to provide call control services to the G450. The G450 is compatible with Avaya CM from version 5.0.

  • Page 18: Telephony Media Modules

    ● Figure 2: The S8300 server Telephony media modules The G450 supports the MM711, MM714, and MM716 analog media modules, the MM712 and MM717 DCP media modules, the MM710 E1/T1 media module, and the MM720 and MM722 BRI media modules.
  • Page 19 Up to four simultaneously-ringing ports ● Type 1 caller ID and Type 2 caller ID ● Ring voltage generation for a variety of international frequencies and cadences ● 18 Administration for the Avaya G450 Media Gateway...

  • Page 20: Mm716 Analog Media Module

    ● Ring voltage generation for a variety of international frequencies and cadences ● The MM716 is compatible with Avaya Communication Manager release 3.1 and higher, and branch gateway firmware version 25.0.0 and higher. Figure 5: The MM716 media module MM712 DCP media module The MM712 DCP media module provides eight DCP telephone ports.
  • Page 21 MM720 BRI media module The MM720 BRI media module provides eight ports with RJ-45 jacks that can be administered either as BRI trunk connections or BRI endpoint (telephone and data module) connections. 20 Administration for the Avaya G450 Media Gateway...

  • Page 22: Mm722 Bri Media Module

    Supported media modules in the G450 Note: The MM720 BRI media module cannot be administered to support both BRI Note: trunks and BRI endpoints at the same time. Also, the MM720 BRI media module does not support combining both B-channels together to form a 128-kbps channel.

  • Page 23: Wan Media Modules

    Optional components WAN media modules The G450 supports the MM340 E1/T1 WAN and MM342 Universal Serial Port WAN media modules. MM340 E1/T1 WAN media module The MM340 E1/T1 WAN media module provides a data WAN access port for the connection of an E1 or T1 WAN.

  • Page 24: Media Module Slot Configurations In The G450

    Permitted slots The G450 chassis has eight media module slots, marked V1, V2, V3, V4, V5, V6, V7, V8 (see G450 physical description on page 13). Each media module is restricted to certain slots.

  • Page 25: G450 Media Module Capacity

    The G450 chassis is designed to accommodate: Up to eight telephony media modules (MM710, MM711, MM712, MM714, MM716, ● MM717, MM720, MM722) Up to three WAN media modules (MM340, MM342)) ● Up to one S8300 server ● 24 Administration for the Avaya G450 Media Gateway...

  • Page 26: Chapter 3: Summary Of Services

    The Avaya G450 Media Gateway features up to four VoIP DSPs that provide voice services over IP data networks. The G450 allows you to use many types of telephones and trunks that do not directly support VoIP. The G450 translates voice and signalling data between VoIP and...

  • Page 27: Physical Media - G450

    Summary of services Physical media — G450 There are various types of telephones and lines supported by the G450 and access ports provided for their connection. Telephones The G450 supports IP telephones, Avaya DCP telephones, analog telephones, and BRI telephones. For information about which Avaya telephones are supported, see Appendix B: Supported Avaya telephones.

  • Page 28: Media Gateway Controllers

    MGC for the Avaya G450 Media Gateway. Supported S8XXX servers The MGCs supported by the Avaya G450 Media Gateway include both ECCs and ICCs. The G450 supports the following MGCs: Table 6: MGCs supported by the Avaya G450 Media Gateway...
  • Page 29 The G450 provides the following configuration options to help you ensure continuous telephone services: You can configure the G450 to use up to four MGCs. If the MGC is an S8710, S8720, or ● S8730, the first server on the list will normally be the primary C-LAN board connected to the S8xxx server.

  • Page 30: Mgc Management

    You can configure the Avaya CM to support the auto fallback feature, which enables a ● G450 being serviced by an LSP to return to its primary MGC automatically when the connection is restored between the G450 and the MGC. When the G450 is being served by its LSP, it automatically attempts to register with its MGC at periodic intervals.

  • Page 31: Additional Features

    The Emergency Transfer Relay (ETR) feature provides basic telephone services in the event of a power outage or a failed connection to Avaya Communication Manager. The ETR supports the connection of two external 808A ETR panels. Each 808A Emergency Transfer Panel provides emergency trunk bypass or power-fail transfer for up to five incoming trunk loops to five analog phones and maintains connections on return from emergency transfer mode.

  • Page 32: Lan Services

    Fax, modem, TTY over IP The G450 supports fax, modem, and TTY over IP. LAN services You can use the Avaya G450 Media Gateway as a LAN switch. You can also integrate the G450 into an existing LAN. Physical media The G450 provides LAN services through the fixed LAN ports on the chassis front panel for the connection of external LAN switches or local data devices.

  • Page 33: Rapid Spanning Tree Protocol (Rstp)

    The G450 has an internal router and provides direct access to outside WAN lines. You can use the G450 as the endpoint device for a WAN line. You can also use the G450 as the router for a WAN line with an external endpoint device.

  • Page 34: Physical Media

    PPPoE encapsulation (ADSL modem) or Ethernet-DHCP/static IP (cable modem). To use the G450 as a router, connect the external endpoint device to the ETH WAN port on the G450 front panel using a standard network cable. WAN line support...

  • Page 35: Wan Features

    The action could be to drop the packets or mark them as being high drop priority. PPP over channeled and fractional E1/T1. The G450 has the ability to map several PPP ●...

  • Page 36: Routing Features

    IGAR preserves the internal makeup of the call so that the call can be successfully terminated to its original internal destination. Routing features The G450 has an internal router. You can configure the following routing features on the router: Interfaces ●...
  • Page 37 Static routes ● Policy based routing ● Distribution lists ● Dynamic IP addresses ● DNS resolver ● Unnumbered IP interfaces ● SYN cookies ● Keepalive packets ● Object tracking ● Backup interfaces ● 36 Administration for the Avaya G450 Media Gateway...

  • Page 38: Chapter 4: Management, Security, Alarms And Troubleshooting

    Avaya G450 Command Line Interface (CLI) You can use the Avaya G450 CLI to configure the G450 and its media modules. The CLI is a textual command prompt interface. It is similar to the CLI of many other network devices.

  • Page 39: Avaya Integrated Management

    Avaya Integrated Management offers a comprehensive set of web-based network and system management solutions that support Avaya converged voice solutions. You can use Avaya Integrated Management to monitor SNMP traps on the G450. You can also use Avaya Integrated Management to access Avaya G450 Manager.

  • Page 40: Alarms And Troubleshooting Features

    Front panel LEDs LEDs on the front panel of the G450 and the media modules give a quick overall understanding of the health of the system and subsystems. When alarms or problems occur, LEDs indicate that a technician’s attention is needed.

  • Page 41: Snmp

    The G450 features packet sniffing. All packets, including non-Ethernet packets, that pass through the G450, are recorded. The recorded packets are stored in a file that can be uploaded either to the S8xxx server or to a PC and read by Ethereal for troubleshooting purposes.

  • Page 42: Chapter 5: Documentation

    Chapter 5: Documentation The following documentation is available to help you implement the G450 in your environment: Installing and Upgrading the Avaya G450 Media Gateway, 03-602054. Describes how to ● install and upgrade the G450, prepare the G450 for software configuration, and perform some basic configurations.
  • Page 43 Documentation 42 Administration for the Avaya G450 Media Gateway...

  • Page 44: Appendix A: G450 Capacities

    Media Gateway. Gateways. Maximum total number of Assumes that the MGC is an telephones supported by S8300 installed in the G450 as an the G450 ICC. Otherwise, the capacity is greater. Maximum number of IP Assumes that the MGC is an...
  • Page 45 IP to PSTN Miscellaneous Simultaneous fax Fax transmissions using VoIP transmissions resources Touch-tone recognition (TTR) Tone Generation unlimited Announcements ports 63 ports for playback 1 for record 2 of 2 44 Administration for the Avaya G450 Media Gateway...

  • Page 46: S8300 Maximum Capacities

    Total Endpoints (Trunks and Users) per S8300 MGs per S8300 LSPs per S8300 MGs per LSP Announcement Sources per S8300 Busy Hour Calls (Maximum, non-call center) 10,000 Locations For a complete list of capacities, see Avaya Communication Manager System Capacities Table, 03-300511. Issue 1 January 2008...
  • Page 47 G450 capacities 46 Administration for the Avaya G450 Media Gateway...

  • Page 48: Appendix B: Supported Avaya Telephones

    There are various Avaya telephones supported by the G450, including IP, DCP digital, and analog telephones. Avaya IP telephones The G450 supports all Avaya IP telephones, including the Avaya 1602, 1608, and 1616 SAGE H.323 IP phones. Avaya DCP digital telephones...

  • Page 49: Avaya Analog Telephones

    Supported Avaya telephones Avaya eConsole R1 (PC Console R3 with 8411 digital telephone) ● Avaya IP eConsole ● Avaya analog telephones The G450 supports the following Avaya analog telephones: Avaya 6210 Analog Telephone ● Avaya 6211 Analog Telephone ● Avaya 6218 Analog Telephone ●...

  • Page 50: Appendix C: G450 Technical Specifications

    Appendix C: G450 technical specifications The G450 technical specifications include physical dimensions and tolerances of the Avaya G450 Media Gateway, power cord specifications, and media module specifications. G450 specifications The table of technical specifications provides detailed information on the physical dimensions...

  • Page 51: G450 Power Cord Specifications

    G450 media module specifications Table 11: Media modules Description Value Height 0.79 in. (2 cm) Width 6.69 in. (17 cm) Depth 12.20 in. (31 cm) Weight 0.7-0.9 (300-400 grams) 50 Administration for the Avaya G450 Media Gateway...

  • Page 52: Index

    ....Automatic error detection Quick Start for Hardware Installation for the Avaya G450 Avaya Communication Manager (ACM) ....
  • Page 53 ....MSS notifications Quick Start for Hardware Installation for the Avaya G450 ....
  • Page 54 ....which supported Quick Start for Hardware Installation for the Avaya G450 Troubleshooting ....
  • Page 55 Index 54 Administration for the Avaya G450 Media Gateway...

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