Avaya Definity SI Maintenance Manual page 942

Maintenance Object Repair Procedures
Announcement Administration
A brief description of the integrated announcement administration is given here to
aid in the troubleshooting of the Announcement circuit pack and its ports. In many
cases, it is necessary to record, play back, and/or delete announcements to
resolve an alarm. It may also be necessary to save and restore announcements
as part of the maintenance procedures. For a complete description of integrated
announcement administration, see Administrator's Guide for Avaya MultiVantage
Software.
Announcement Session
Announcements can be recorded, played back, and deleted from an
announcement session. A station's COS needs to include console permissions in
order for that station to be able to enter an announcement session. To enter an
announcement session, go off-hook on a station that has console permissions
and enter the appropriate FAC (administered as Announcement access code on
the FACs form). Dial tone should be returned at this point. Enter the extension of
the announcement that needs to be recorded, deleted or played back. Again, dial
tone should be heard. To record an announcement, press station keypad digit 1,
record after the tone, and hang up when done. To play back an announcement,
press station keypad digit 2. To delete an announcement, press station keypad
digit 3 (confirmation tone is given if the delete worked). Announcements can also
be played back by simply calling the announcement extension associated with
them.
Uploading/Downloading Announcements
Integrated announcements on the TN750 Announcement circuit pack can be
uploaded to the system tape with the administration terminal save
announcements commands. Similarly, integrated announcements can be
downloaded to the Announcement circuit pack with the administration terminal
restore announcements command. Both of these commands require a free data
module of NETCON type to be administered, a data module of announcement
type (on the Announcement circuit pack) to be administered, and a tape cartridge
to be in the system's tape drive (must not be write-protected). These commands
are useful in maintaining the customer's recorded announcements. Depending on
system traffic, announcement uploads/downloads take between 30 and 45
minutes.
The system automatically tries to download the Announcement circuit pack five
minutes after it is inserted. This automatic download procedure is aborted if:
1. An announcement is recorded within 10 minutes of circuit pack insertion.
2. An announcement download is invoked sooner with the administration
terminal restore announcements command.
3. There is no announcement and/or NETCON data module administered.
10-156 Issue 4 May 2002 555-233-123