Avaya Definity SI Maintenance Manual page 985

ATM-BCH (ATM B-Channel Trunk)
i. Error Type 3585: ISDN RESTART message received. Active calls have
been dropped.
The following Aux Data values (Error Type 3585 only) below represent the
trunk's ISDN call state at the time Error 3585 occurred. This information
can be useful if users report dropped calls on the ISDN-PRI trunks.
Aux
Data
0
10
4
7
8
260 263
1
3
6
9
265
11
12
19
531 267 268
j. Error Type 3841: the far-end rejected an ATM CES trunk selected by the
near-end 10 times. The ATM CES trunk may not be administered on the
far-end.
1. Get the physical name of the ATM trunk by noting the decimal
2. Check administration for the named trunk on the far-end.
3. If problems persist, then busyout the ATM trunk to take it out of the
The WARNING alarm retires automatically whenever a called endpoint
answers an outgoing or incoming call that uses the alarmed trunk.
System Technician-Demanded Tests: Descriptions
and Error Codes
Always investigate problems in the order presented in the table below. When you
clear one of the error codes associated with a given test, you clear errors
generated by other tests in the testing sequence. If you clear errors out of order,
you can lose important information.
555-233-123
An idle trunk received a restart.
An ISDN RESTART from the far-end has unexpectedly cleared a
call in the ACTIVE state (call stable, parties talking).
An ISDN RESTART from the far-end has unexpectedly cleared a
RINGING call.
An ISDN RESTART from the far-end has unexpectedly cleared a
call before the call entered the RINGING state.
An ISDN RESTART from the far-end has unexpectedly cleared a
call that was already in the process of clearing.
If this condition occurs frequently, the far-end may be trying to
clear trunks that appear to be in the "hung" state.
number in the Aux Data field.
hunt group.
Description
Issue 4 May 2002 10-199