Avaya Definity SI Maintenance Manual page 472

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Maintenance Commands and Trouble-Clearing Aids
Qualifier Description
split
split number
system
system
number
skill
skill number
Output
The following examples shows the output from monitor bcms system.
monitor bcms system
CALLS
SPLIT
WAIT
Service
3
Sales
5
8-222
Issue 4 May 2002
Specifies that the command display status information for a
specified split number (an ACD hunt group).
The split's identity to the switch and BCMS; an ACD hunt group
number (split number). This parameter is entered only when the
"split" parameter is entered.
This specifies that the command display split queue status as well
as cumulative split information for all the BCMS measured splits.
ACD hunt group numbers (split numbers) separated by spaces
and/or split number ranges separated by a hyphen ("-").
This specifies that the command display status information for a
specified skill number.
The skill's identity to the switch and BCMS; an ACD hunt group
number (skill number). This parameter is entered only when the
"skill" parameter is entered.
BCMS SYSTEM STATUS
Date:
14:02 THU OCT 17 1991
AVG
OLDEST
ANSW
AVAIL
CALL
SPEED
AGENT
1:03
:45
0
:33
:15
0
Page
1 of
1
AVG
#
ABAND
#
AVG
ABAND
TIME
ACD
TALK
3
:30
20
11
:45
36
AVG
AFTER
CALL
2:30
1:25
1:32
:35
555-233-123

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