NEC UNIVERGE SV8100 Features & Specifications Manual page 87

UNIVERGE SV8100
Program
Number
41-08-02
41-08-03
41-08-04
41-08-05
41-08-06
41-09-01
41-10-01
Automatic Call Distribution (ACD)
Program Name
ACD Overflow Options – ACD
Overflow Destination
ACD Overflow Options – Delay
Announcement Source Type
ACD Overflow Options – ACD
Overflow Transfer Time
ACD Overflow Options – System
Speed Dial Bin
ACD Overflow Options –
Incoming Ring Group
ACD Overflow Table Setting
ACI Delay Announcement – 1st
Delay Announcement ACI Port
Number
Description/Comments
Assign the overflow mode (0~9),
destination and announcement
message types. Delay
Announcement functions are not
available for ACD pilot number
calls. Each ACD Group can have
unique overflow options.
Assign the overflow mode (0~9),
destination and announcement
message types. Delay
Announcement functions are not
available for ACD pilot number
calls. Each ACD Group can have
unique overflow options.
Define the time before ACD
overflow occurs. Each ACD
Group can have unique overflow
options.
Assign the speed dial bin to be
used as the ACD overflow
destination. Using a speed dial
bin for ACD Overflow is supported
only for off premise calls.
Assign the Ring Group for ACD
overflow calls to go to.
Use this program to define the
ACD group to which a call is
transferred when overflow occurs.
Use this program to define the ACI
port number to be used for the
delay announcement. This
program is activated when the
delay announcement source and
options are assigned as ACI in
Program 41-08-03.
Issue 5.0
Assigned Data
0 = No Setting
1~64 = ACD Group
65 = Overflow Table
(Program 41-09)
66 = Voice Mail
Integration
67 = System Speed
(Program 41-08-05)
68 = Incoming Ring
Group (Program
41-08-06)
(default = 0)
0 = ACI
1 = VRS
2 = InMail
(default = 0)
0~64800 (seconds)
(default = 30 seconds)
0~1999
(Used when 41-08-02
is set to 67)
(default = 1999)
1~100
(Used when 41-08-02
is set to 68)
(default = 1)
0~65
0 = No Setting
65 = In-Skin Voice Mail
Integration
(default = 0)
0~96
0 = No Setting
(default = 0)
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