Music On Hold - NEC UNIVERGE SV8100 Features & Specifications Manual

UNIVERGE SV8100
Description
Music on Hold (MOH) sends music to calls on Hold and parked calls. The music lets the caller know that
the call is waiting, not forgotten. Without Music on Hold, the system provides silence to these types of
calls. The Music on Hold source can be internal (tone), from an external customer-provided music
source (i.e., tape deck, receiver, etc.) or a VRS message or music file on the VMDB. The customer-
provided source can connect to a PGD(2)-U10 ADP analog port or to a connector on the CD-CP00.
Option Available for Using System Tone
The Music on Hold feature has been enhanced to allow callers to hear a system tone instead of playing
the internal or external music.
.
In accordance with European. copyright law, a license may be required if radio, television broadcasts or music other
than material not in the public domain are transmitted through the Music on Hold feature of telecommunications
systems. NEC Philips Unified Solutions hereby disclaim any liability arising out of the failure to obtain such a license.
Conditions
A maximum of 97 Music on Hold sources are possible; 96 from PGD(2)-U10 ports and one
from the side of the chassis.
External music on hold source for internal calls is only provided via audio input on the
CD-CP00. Program 10-04-01 is to be set for 1 = External Source.
No music is provided to internal calls on hold via the ACI input.
Use the combination of Program 10-04, Program 10-21, Program 10-38 and Program
14-08.
If VMDB is selected the VRS message can either be recorded via a telephone or uploaded
using UserPro.
PGD(2)-U10 ADP
The
A maximum of 56 PGD(2)-U10 ADP units can be installed in an UNIVERGE SV8100 system. Refer to the
.
UNIVERGE SV8100/SV8300 System Hardware Manual for more information.
Default Setting
Disabled

Music on Hold

CD-8DLCA
can connect to a
Music on Hold
CD-16DLCA CD-LTA
, , or
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