NEC Univerge SV8100 Features And Specifications Manual

• 9

  Table of Contents
• 16

  Section 1 about this Chapter
• 17

  List of Figures

25

Chapter 1 Introduction

• 25

  General Information
• 25

  Multiline Terminals Used with the System
• 26

  Figure 1-1 SV8100 Key Assignment Example
• 27

  Figure 1-2 Feature Access/One-Touch Key Assignment Example

29

Chapter 2 Features

• 29

  About this Chapter
• 30

  Important Notes
• 31

  Table 2-1 Feature Comparison List
• 38

  Features
  • 39

    Account Code - Forced/Verified/Unverified
    • 41

      Default Settings
    • 41

      System Availability
  • 47

    Account Code Entry
  • 53

    Alarm
  • 57

    Alarm Reports
  • 58

    Table 2-2 Sample Alarm Report
  • 59

    Table 2-3 Alarm Report Definitions
  • 59

    Table 2-4 Alarm Report Item Definitions
  • 59

    System Information
  • 60

    Table 2-5 Sample System Information Printout
  • 64

    Printing Reports
  • 69

    Alphanumeric Display
  • 73

    Analog Communications Interface (ACI)
  • 81

    Ancillary Device Connection
  • 82

    Table 2-6 DT330 Compatibility Settings
  • 82

    Table 2-7 Firmware Compatibility Matrix
  • 85

    Answer Hold
  • 89

    Answer Key
  • 93

    Attendant Call Queuing
  • 97

    Automatic Call Distribution (ACD)
  • 129

    Automatic Release
  • 135

    Automatic Route Selection
  • 159

    Background Music
  • 163

    Barge-In
• 169

  Battery Backup - System Memory
• 171

  Battery Backup - System Power
• 173

  Call Appearance (CAP) Keys
• 179

  Call Arrival (CAR) Keys
• 185

  Call Duration Timer
• 187

  Call Forwarding - Centrex
• 193

  Call Forwarding
• 207

  Call Forwarding with Follow Me
• 211

  Call Forwarding, Off-Premise
• 227

  Call Forwarding/Do Not Disturb Override
• 231

  Call Monitoring
• 237

  Call Redirect
• 241

  Call Waiting/Camp-On
• 247

  Callback
• 251

  Caller ID Call Return
• 255

  Caller ID
  • 256

    Figure 2-1 Left Cursor Key Operation Flow Chart
  • 260

    Memo Display Function
  • 268

    Table 2-8 Keys for Entering Names
• 273

  Caller ID - Flexible Ringing
• 275

  Table 2-9 Caller ID Matching Rule
• 281

  Central Office Calls, Answering
• 293

  Central Office Calls, Placing
• 303

  Class of Service
• 323

  Clock/Calendar Display
• 327

  CO Message Waiting Indication
• 333

  Code Restriction
• 343

  Code Restriction Override
• 351

  Code Restriction, Dial Block
• 355

  Conference
• 363

  Conference, Voice Call/Privacy Release
• 367

  Continued Dialing
• 371

  Cordless DECT Terminals
• 391

  Cordless Telephone Connection
• 409

  Data Line Security
• 411

  Delayed Ringing
• 417

  Department Calling
• 420

  Figure 2-2 Department Calling Priority Call Routing
• 421

  Figure 2-3 Department Calling Circular Routing
• 429

  Department Step Calling
• 433

  Dial Pad Confirmation Tone
• 435

  Dial Tone Detection
• 438

  Table 2-10 Dial Tone Detection Program Interaction
• 439

  Dialing Number Preview
• 443

  Digital Trunk Clocking
• 447

  Figure 2-11 Digital Trunk Clocking Example 8
• 449

  Direct Inward Dialing (DID)
• 454

  Table 2-11 Example 2 (Manual Change)
• 466

  Table 2-12 LED Flash Patterns
• 467

  Direct Inward Line (DIL)
• 473

  Direct Inward System Access (DISA)
• 491

  Direct Station Selection (DSS) Console
• 501

  Directed Call Pickup
• 505

  Directory Dialing
• 509

  Distinctive Ringing, Tones and Flash Patterns
• 509

  Table 2-13 Distinctive Ringing: Tones and Flash Patterns
• 515

  Table 2-15 Basic Tone Table - Tone 14
• 517

  Do Not Disturb
• 523

  Door Box
• 531

  Drop Key
• 535

  Term Cordless II Terminal
• 557

  D Term Cordless Lite II Terminal
• 577

  E911 Compatibility
• 579

  Table 2-17 CPN for Standard Calls
• 580

  Table 2-18 CPN for VE Standard Calls
• 581

  Table 2-19 CPN for 911 Calls
• 582

  Table 2-20 CPN for VE 911 Calls
• 583

  Figure 2-12 CCIS Standard Calls
• 583

  Table 2-21 CPN for CCIS Standard Calls
• 586

  Figure 2-13 CCIS VE Standard Calls
• 587

  Table 2-22 CPN for CCIS VE Standard Calls
• 594

  Figure 2-14 CCIS 911 Calls
• 595

  Table 2-23 CPN for CCIS 911 Calls
• 598

  Figure 2-15 CCIS VE 911 Calls
• 599

  Table 2-24 CPN for CCIS VE 911 Calls
• 607

  Table 2-25 CPN for Line Key+911 Calls
• 613

  Electra Elite IPK Terminals
• 634

  Table 2-26 Electra Elite IPK Telephone Specifications
• 635

  Facsimile CO Branch Connection
• 639

  Flash
• 643

  Flexible System Numbering
• 663

  Flexible Timeouts
• 673

  Forced Trunk Disconnect
• 677

  Group Call Pickup
• 681

  Group Listen
• 685

  Handset Mute
• 688

  Table 2-27 Service Tone Setup Defaults, Program 80-01-01
• 693

  Handsfree and Monitor
• 697

  Handsfree Answerback/Forced Intercom Ringing
• 701

  Headset Operation
• 705

  Hold
• 710

  Exclusive Hold
• 713

  Hot Key-Pad
• 714

  Required Software
• 717

  Hotel/Motel
• 722

  Table 2-29 Migration Supported Blades
• 733

  Hotline
• 738

  Table 2-30 Extension Busy Setup
• 739

  Howler Tone Service
• 741

  Intercom
• 746

  Table 2-31 Default Incoming Ringing Tone
• 749

  IP Multiline Station (SIP)
• 767

  IP Single Line Telephone (SIP)
• 768

  Table 2-32 Minimum Bandwidth Requirements
• 771

  Table 2-33 Feature Support Table for Standard SIP Device
• 789

  Figure 2-16 Example - SIP Phone
• 791

  IP Trunk - (SIP) Session Initiation Protocol
• 809

  Ip Trunk – H
• 814

  IP Trunk - H.323
• 821

  IPK/IPK II Migration
• 822

  Figure 2-17 Single SV8100 to IPK/IPK II Connection
• 823

  Figure 2-18 Multiple SV8100 to IPK/IPK II Connection (Layout 1)
• 824

  Figure 2-19 Multiple SV8100 to IPK/IPK II Connection (Layout 2)
• 825

  Figure 2-20 Multiple SV8100 to IPK/IPK II Connection (Layout 3)
• 825

  Table 2-34 IPK II Supported Hardware
• 827

  Table 2-35 Supported Optional Equipment (Via MGN-U10 ETU)
• 827

  Table 2-36 Supported Optional Equipment
• 831

  ISDN Compatibility
  • 833

    Table 2-37 Restrictions for Calling Party Names
  • 837

    ISDN 2 B-Channel Transfer
• 857

  K-Ccis - Ip
  • 861

    CCIS Networking Via IP (Peer-To-Peer Connections Basis)
  • 861

    Table 2-38 K-CCIS Main and Remote System Voip Resources Used
• 867

  K-CCIS - IP with PVA
• 869

  Table 2-39 CD-PVAA Blade Installed in Slot 6
• 870

  Table 2-41 Minimum Bandwidth Required
• 874

  Table 2-42 Migration Supported Blades
• 877

  K-Ccis - T1
• 885

  Last Number Redial
• 885

  Figure 2-21 Left Cursor Key Operation Flow Chart
• 889

  Licensing
  • 893

    Temporary License
  • 896

    Table 2-43 License Information
• 901

  Line Preference
• 907

  Long Conversation Cutoff
• 911

  Loop Keys
• 917

  Maintenance
• 919

  Meet Me Conference
• 923

  Meet Me Paging
• 929

  Meet Me Paging Transfer
• 935

  Memo Dial
• 939

  Message Waiting
• 947

  MH240 Wireless IP Telephone
• 951

  Table 2-44 Supported Features
• 960

  Table 2-45 Program 15-07 Function Codes (Service Code 751)
• 964

  Table 2-47 Program 11-10 Service Code Setup (Setup/Entry Operation)
• 965

  Table 2-48 Program 11-11 Service Code Setup (Setup/Entry Operation)
• 968

  Table 2-49 Program 11-12 Service Code Setup (Service Access)
• 970

  Table 2-50 Program 11-13 Service Code Setup (ACD)
• 971

  Table 2-51 Program 11-14 Service Code Setup (Hotel)
• 972

  Table 2-52 Program 11-15 Service Code Setup (Special Access)
• 983

  Microphone Cutoff
• 987

  Mobile Extension
  • 987

    Figure 2-22 Mobile Extension Layout
  • 989

    Table 2-53 Supported Service Codes
  • 993

    Table 2-54 Caller ID Sent to Mobile Telephone
  • 995

    Callback to Cell Phone
  • 995

    Figure 2-23 Example - Callback to Cell Phone
• 1011

  Multiple Trunk Types
• 1031

  Music on Hold
• 1041

  Name Storing
• 1044

  Table 2-55 Keys for Entering Names
• 1045

  Night Service
• 1055

  Off-Hook Signaling
• 1061

  One-Touch Calling
• 1067

  Operator
• 1071

  (OPX) Off-Premise Extension
• 1081

  Paging, External
• 1089

  Paging, External (VRS)
• 1093

  Paging, Internal
• 1099

  Park
  • 1101

    Personal Park at a Co-Worker's Extension
• 1109

  PBX Compatibility
• 1115

  PC Programming
• 1116

  Figure 2-24 PC Programming Overview
• 1117

  Figure 2-25 Pcpro Connection Dialog
• 1118

  Figure 2-26 Webpro Login Screen
• 1119

  Figure 2-27 Webpro Home Page
• 1119

  Figure 2-28 Maintenance Debug Screen
• 1120

  Figure 2-29 Webpro End User Screen
• 1133

  Power Failure Transfer
• 1137

  Prime Line Selection
• 1143

  Private Line
• 1149

  Programmable Function Keys
• 1155

  Programming from a Multiline Terminal
• 1159

  Pulse to Tone Conversion
• 1163

  Redial Function
• 1167

  Remote (System) Upgrade
• 1171

  Repeat Redial
• 1175

  Resident System Program
• 1177

  Reverse Voice over
• 1181

  Ring Groups
• 1187

  Ringdown Extension, Internal/External
• 1191

  Room Monitor
• 1197

  Save Number Dialed
• 1201

  Secondary Incoming Extension
• 1207

  Secretary Call (Buzzer)
• 1211

  Secretary Call Pickup
• 1215

  Selectable Display Messaging
• 1215

  Table 2-56 Selectable Display Messaging Defaults
• 1219

  Table 2-57 Selectable Display Message - Character Entry Chart
• 1221

  Selectable Ring Tones
• 1223

  Table 2-58 Intercom or Trunk Ring Setting
• 1225

  Serial Call
• 1229

  Single Line Telephones, Analog 500/2500 Sets
• 1241

  SLT Adapter
• 1259

  SMB8000 Communications Analyst
  • 1268

    Lan Connection
  • 1269

    Figure 2-30 E911 Deployment Example
  • 1269

    SMB8000 E911 Security Notification
• 1273

  SMB8000 Interactive Voice Response
• 1276

  Table 2-59 Migration Supported Blades
• 1279

  SMB8000 Multimedia Conference Bridge
• 1283

  Table 2-60 Migration Supported Blades
• 1291

  Softkeys
• 1295

  Speed Dial - System/Group/Station
• 1297

  Figure 2-31 Right Cursor Key Operation Flow Chart
• 1309

  Table 2-61 Keys for Entering Names
• 1315

  Speed Dial - Telephone Book
• 1323

  Station Hunt
• 1327

  Station Message Detail Recording
• 1330

  Table 2-62 SMDR Report Definitions
• 1332

  Table 2-63 SMDR Report Format with Program 35-02-14 Set to '0
• 1333

  Table 2-64 SMDR Report Format with Program 35-02-14 Set to '1
• 1334

  Table 2-65 SMDR Summary Report
• 1349

  Station Name Assignment - User Programmable
• 1351

  Table 2-66 Keys for Entering Names
• 1353

  Station Relocation
• 1357

  SV8100 Desktop Applications
• 1363

  Table 2-67 Configuration Example - Desktop Version 1.0
• 1363

  Table 2-68 Configuration Example - Desktop Version 2.0 or Higher
• 1364

  Table 2-69 Overall Breakdown - Desktop Applications
• 1366

  Table 2-70 Exceptions to Firewall for Ports
• 1366

  Table 2-71 Exceptions to Windows Process
• 1377

  SV8100 Internal Router
• 1378

  Table 2-72 Migration Supported Blades
• 1381

  SV8100 Netlink
  • 1384

    Table 2-73 Voip Resource Chart
  • 1385

    Table 2-74 CPU Reset Programs
  • 1386

    Netlink Multi-SIP Carrier
  • 1387

    Figure 2-32 Example - Version 4000 or Earlier
• 1399

  SV8100 Poe Gigabit Switch
• 1402

  Table 2-75 Migration Supported Blades
• 1407

  SV8100/SV8300 Terminals
• 1407

  Table 2-76 DT700 Supported Encryption
• 1408

  Figure 2-34 SV8100 Encryption Configuration
• 1409

  Table 2-77 Terminal Category Reference Chart (DT300/DT700)
• 1412

  Table 2-79 Connectivity of Options
• 1413

  Table 2-80 Terminal and Adapter Compatibility
• 1414

  Table 2-81 DT330 Compatibility Settings
• 1414

  Table 2-82 Firmware Compatibility Matrix
• 1415

  Table 2-83 Terminal and Line Key/Lcd Compatibility
• 1416

  Table 2-84 Terminal and Ten Key Kit Compatibility
• 1417

  Table 2-85 Adapter Compatibility
• 1417

  Table 2-86 IPLA DSP Usage
• 1419

  Table 2-87 IPLB DSP Usage
• 1423

  Synchronous Ringing
• 1427

  T1 Trunking (with ANI/DNIS Compatibility)
• 1441

  Tandem Ringing
• 1445

  Tandem Trunking (Unsupervised Conference)
• 1463

  TAPI Compatibility
• 1464

  Table 2-88 TAPI Commands
• 1469

  Tone Override
• 1473

  Traffic Reports
• 1477

  Transfer
• 1491

  Trunk Group Routing
• 1497

  Trunk Groups
• 1503

  Trunk Queuing/Camp-On
• 1507

  UCB (Unified Communications for Business)
  • 1511

    Table 2-89 SV8100 Configuration
  • 1513

    Call Processing
  • 1515

    Agent and Supervisor Functions
  • 1517

    Announcement Function
  • 1518

    Voicemail Function
  • 1519

    Inucb BLADE
• 1535

  UM8000 Mail
• 1561

  Umobility
• 1566

  Table 2-90 Windows Mobile Devices
• 1567

  Table 2-91 Nokia Devices
• 1568

  Table 2-92 Iphone Devices
• 1577

  Unicast/Multicast Paging Mode
• 1578

  Figure 2-35 Multicast Mode Example
• 1578

  Figure 2-36 Unicast Mode Example
• 1579

  Figure 2-37 Auto Mode Example
• 1585

  Uniform Call Distribution (UCD)
• 1587

  Figure 2-38 Uniform Call Distribution (UCD) Priority Call Routing
• 1588

  Figure 2-39 Uniform Call Distribution (UCD) Circular Routing
• 1595

  Uniform Numbering Network
• 1603

  Universal Slots
• 1604

  Table 2-93 SV8100 Maximum System Capacities - Trunks/Ports/Channels
• 1605

  Table 2-94 SV8100 9.5" (Base and Expansion) Maximum System Capacities - Trunks/Ports/Channels
• 1606

  Table 2-95 Maximum System Capacities for Station Interface Blades
• 1610

  Table 2-96 Maximum System Capacities for Trunk Interface Blades
• 1612

  Table 2-97 Maximum System Capacities for Application Interface Blades
• 1614

  Table 2-99 Terminal Power Factor
• 1615

  Table 2-100 Maximum Number of Packages Installed
• 1615

  Table 2-101 Migration Supported Application Blades
• 1619

  User Programming Ability
• 1621

  Virtual Extensions
• 1629

  VM8000 Inmail
• 1632

  Table 2-102 SV8100/SV8300 VM8000 Inmail Part Numbers and Capacities
• 1669

  Checking Messages
• 1675

  VM8000 Inmail Park and Page
• 1676

  Table 2-103 Park and Page Call Handling
• 1681

  Table 2-105 Recording Your Paging Message
• 1682

  Table 2-106 Setting the Call Handling Options
• 1682

  Table 2-107 Picking up a Parked Call
• 1683

  VM8000 Inmail Upload Download Audio
• 1684

  Figure 2-40 VM8000 Inmail User Pro Login Diagram
• 1684

  Table 2-108 Default Incoming Ringing Tone
• 1688

  Table 2-109 Error Messages and Causes
• 1688

  Troubleshooting
• 1693

  VM8000 Inmail - Automatic Access to VM by Caller ID
• 1693

  Figure 2-41 Example - User Access to Voice Mail
• 1701

  VM8000 Inmail - Cascade Message Notification
• 1703

  Figure 2-42 Cascade Message Notification Flow Chart-1
• 1704

  Figure 2-43 Cascade Message Notification Flow Chart-2
• 1705

  Figure 2-44 Cascade Message Notification Flow Chart-3
• 1723

  VM8000 Inmail - Email Notification
• 1724

  Table 2-110 VM8000 Email Account Information
• 1725

  Table 2-111 Typical SMS Notification (no Wav File)
• 1726

  Table 2-112 Common Email Notification SMTP Server Settings
• 1727

  Table 2-113 some Common Mobile Telephone Service Provider
• 1730

  Table 2-114 Turn Email Notification on or off
• 1733

  VM8000 Inmail - Find-Me Follow-Me
• 1739

  VM8000 Inmail - Language Setting
• 1739

  Supported Languages
  • 1742

    Table 2-115 Language Setting Operation
  • 1743

    Voice Call Recording
    • 1743

      D Term ® Voice Security Recorder (VSR)
    • 1747

      NEC Sonicview IP Recorder
    • 1751

      Table 2-116 IP Recorder Basic Licenses
    • 1753

      NEC Sonicview Recorder (TDM and IP)
    • 1757

      Table 2-117 SV8100 CPU License (NEC Sonicview Recorder)
    • 1761

      Voice Mail Integration (Analog)
    • 1783

      Voice Mail Message Indication on Line Keys
    • 1789

      Voice over
    • 1793

      Voice Response System (VRS)
    • 1797

      Table 2-118 Voice Prompting Messages
    • 1817

      Voice Response System (VRS) Embedded VRS
    • 1824

      Table 2-119 Embedded VRS Prompts
    • 1825

      Voice Response System (VRS) Upload Download Audio
    • 1826

      Figure 2-47 VRS User Pro Login Diagram
    • 1826

      Table 2-120 Default Incoming Ringing Tone
    • 1830

      Table 2-121 Error Messages and Causes
    • 1833

      Voice Response System (VRS) - Call Forwarding - Park and Page
    • 1839

      Volume Controls
    • 1843

      Warning Tone for Long Conversation
    • 1847

      Wireless DECT (SIP)
      • 1847

        Table 2-122 Supported Wireless DECT (SIP) Features
      • 1858

        Figure 2-48 IP DECT - 2Nd Indication
      • 1858

        Off-Hook Signaling
      • 1859

        Caller ID Display after a Call Transfer
      • 1859

        Figure 2-49 IP DECT - Caller ID Display
    • 1875

      Key Operation