NEC UNIVERGE SV8100 Features & Specifications Manual page 590

Issue 5.0
Use Wake Up Call as a meeting reminder (e.g., for convention attendees).
Single Digit Dialing
Single Digit Dialing gives your guests one-touch access to your important Hotel/Motel services. They
can lift the handset and press a single key for:
Extensions such as the front desk, reservation services, housekeeping or the maitre d' of your
restaurant.
Feature Access Codes for one-button access to selected features and outside lines.
Voice Mail, so your guests can leave requests even when your service providers are unavailable.
A Department Calling Group
A Department Calling Group, allowing, for example, your guests to reach the first available agent in your
reservation desk group.
Message Waiting
If you call a guest while they are away from their room, leave them a Message Waiting. When the guest
returns, they see the lamp on their phone flashing and can automatically call you back. You can use
Message Waiting when you have parcels for a guest dropped off at your front desk. Do not keep
redialing the guest if they are not in – just send them a Message Waiting. (Your DSS Console can show
all the rooms that have messages waiting.)
PMS Integration
The UNIVERGE SV8100 can support third party Property Management System (PMS) applications.
This requires the use of either the PMS-U10 or PVA PMS blade, which serve as a gateway between the
PMS application, the UNIVERGE SV8100 and UM8000 Mail voice mail. When using UM8000 Mail voice
mail you must have the RJ11 to DB-9 serial adapter. When using the PVA PMS blade you use IP to connect
to the UM8000 providing it is running a minimum of 11.3 software.
The voice mail must be licensed for the Hotel feature and have PMS enabled. Refer to the appropriate
voice mail installation manual for information on configuring the voice mail.
The UNIVERGE SV8100 and Mail must be licensed for Hotel/Motel for this feature to work.
The supported PMS protocol is FIAS 2.11.
The chassis to PMSU and PVA PMS connection is via the LAN and an IP port only (default is
5129).
The PMSU to voice mail connection is via serial port COM 2 only using a NULL MODEM or reverse
cable.
The PVA PMS to voice mail is via the LAN providing the UM8000 has a minimum of 11.3 software
The PMSU to PMS System is via the LAN.
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UNIVERGE SV8100
Hotel/Motel