Configure Your Web Server - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Installing and configuring the external Web server
Configure your Web server
After you install the external Web server, you can use it to develop Web pages
for your corporate Web site. Use the following steps to configure your
production Web server.
1
Develop your own Web pages for your corporate Web site using the Web
service documentation and Chapter 4, "Using the Web communications
customer interface," as a reference.
2
Test your corporate Web interface. Ensure that you mapped your
development Web server in the Multimedia Administrator application to test
your Web site. For more information, see "Configuring the external Web
server" on page 213.
3
After you develop and test your corporate Web interface, transfer your Web
interface to the corporate or production server.
4
Configure the name of the production server in the Multimedia
Administrator by doing the following:
a. On the Windows Start menu, click All Programs > Nortel Contact
b. In the User ID box, type your user identification (for example,
c. In the Password box, type your password. Use a user ID and password
d. Click Login.
250
Center > Multimedia Server > CCMM Administrator.
SysAdmin).
with Administrator privileges.
Contact Center Multimedia/Outbound
Standard 7.16
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