Prerequisites For Installing The Web Server Software - Nortel Contact Center Multimedia Installation And Maintenance Manual

October 2007
Prerequisites for installing the Web server
software
This chapter describes how to install the sample customer interface on a
development Web server for the Contact Center 6.0 Multimedia application.
ATTENTION
You must be licensed for Web communications in your contact center to install
the Web server software. For more information about installing the Contact
Center Multimedia server software, see Chapter 2, "Installing the Multimedia/
Outbound server."
Prerequisites
Ensure you complete the following prerequisites before you install the external
Web server software.
Description
The Web server meets the minimum requirements for installing
Apache Tomcat 5.5.
The Web server is running Windows Server 2000, Windows 2000
Professional, Windows XP, or Windows Server 2003.
The Web server has J2SE 5.0.
The Apache Tomcat 5.5 Servlet engine is installed on the Web server.
For more information and instructions for installing Apache Tomcat
5.5, see www.apache.org.
Installation and Maintenance Guide
Installing and configuring the external Web server
You must configure and install the Web server software on
the server where you develop your Web interface: not on a
server that is for running your Contact Center, nor the
server where your Contact Center Multimedia software and
database is installed.
Done
❑
❑
❑
243