HEIDENHAIN TNC 620 User Manual page 102

3
Detailed error messages
The control displays possible causes of the error and suggestions
for solving the problem:
Open the error window
Position the cursor on the corresponding error message
Press the MORE INFO soft key
The control opens a window with information on
the error cause and corrective action.
Exit the info: Press the MORE INFO soft key again
High-priority error messages
When an error message occurs at switch-on of the control due to
hardware changes or updates, the control will automatically open the
error window. The control displays an error of the question type.
You can correct this error only by pressing the corresponding soft
key to acknowledge the question. If necessary, the control continues
the dialog until the cause or correction of the error has been clearly
determined.
If a rare processor check error should occur, the control will
automatically open the error window. You cannot correct such an
error.
Proceed as follows:
Shut down the control
Restart
INTERNAL INFO soft key
The INTERNAL INFO soft key supplies information on the error
message. This information is only required if servicing is needed.
Open the error window
Position the cursor on the corresponding error message
Press the INTERNAL INFO soft key
The control opens a window with internal
information about the error.
Exit the detailed information: Press the
INTERNAL INFO soft key again
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HEIDENHAIN | TNC 620 | User's Manual for Setup, Testing and Running NC Programs | 01/2022
Fundamentals | Error messages and help system