5.
Check the Router and ensure that it is set up to learn route information via RIP.
IP RIP I
P
NPUT
ROCESSING ON A
Problem:
The SmartSwitch Remote Access Module system does not display the correct route entry, i.e., the
system does not seem to be learning route information via RIP.
Action:
1.
Verify that the IP RIP Receive Control is set to the proper RIP version that the Router is using.
Refer to
page 88
2.
Enter the ip rip stats administration console command. Look for the IfStatRcvResponses
counter for the interface. This statistics is the number of RIP update messages received on the
interface.
If the total number of these counters is 0, check the Router to verify that it is configured to send
IP RIP update messages.
3.
Also look for the IfStatRcvBadPackets and IfStatRcvBadRoutes counters.
If these counters are not 0, there may be something wrong with the Router.
If these counters are 0, there is an unexpected condition present within the SmartSwitch
Remote Access Module system software. Contact customer support.
IPX R
OUTING
This section provides methods for diagnosing problems in the following areas of IPX routing:
•
IPX routing initialization
•
IPX routing over the LAN connection
•
IPX routing over the RLAN connection
•
IPX routing over the WAN connection
•
triggered RIP/SAP start up
•
triggered RIP/SAP operation
IPX R
I
OUTING
NITIALIZATION
Problem:
The SmartSwitch Remote Access Module does not display the correct IPX Initialization messages.
Instead, it displays the following message (display messages by entering the dr console command):
[IPX] Initialization failure
Action:
An internal error has occurred. Contact Customer Support
WAN I
NTERFACE
for instructions regarding check RIP versions.
P
D
ROBLEM
IAGNOSIS
IPX Routing
9W006 and 9W007
91
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