Page 1 ’ UIDE Release 7.2 Cabletron Systems (603) 332-9400 phone (603) 337-3075 fax support@ctron.com...
Page 2 USER’S GUIDE Only qualified personnel should perform installation procedures. CAUTION NOTICE You may post this document on a network server for public use as long as no modifications are made to the document. Cabletron Systems reserves the right to make changes in specifications and other information contained in this document without prior notice.
Page 3 Operation of this equipment in a residential area is likely to cause interference in which case the user will be required to correct the interference at his own expense. 9W006 and 9W007...
Page 4 USER’S GUIDE WARNING: Changes or modifications made to this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. DOC NOTICE This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Page 5: Table Of Contents
Documentation Set 12 Guide Conventions 13 YSTEM VERVIEW The SmartSwitch Remote Access Module 15 The SmartSwitch Remote Access Module Network 15 9W006 and 9W007 Functionality 16 Telco Interfaces 16 Digital Modem 17 Management 17 Additional Software 18 Unique System Features 18...
Page 6 USER’S GUIDE Configuration Overview 35 Overview 35 SFVRA Configuration Manager 36 Starting the SFVRA-CFG Application 36 CFGEDIT 37 Executing CFGEDIT 37 Saving CFGEDIT Changes 37 Dynamic Management 38 Executing Dynamic Management 38 Utility Dynamic Management Commands 38 Saving Dynamic Management Changes 39 YSTEM NSTALLATION Ordering PRI ISDN Service (US Only) 41...
Page 7 IP Routing Over Interface Connections 82 IP Routing Over the LAN Interface Connection 82 IP Routing Over a WAN Interface Connection 84 IP Routing Over a WAN RLAN Interface Connection 86 IP Routing Over a WAN UnNumbered Interface Connection 87 9W006 and 9W007...
Page 8 USER’S GUIDE IP RIP 88 IP RIP Initialization 88 IP RIP Output Processing on a LAN Interface 88 IP RIP Input Processing on a LAN Interface 90 IP RIP Output Processing on a WAN Interface 90 IP RIP Input Processing on a WAN Interface 91 IPX Routing 91 IPX Routing Initialization 91 IPX Routing over the LAN Connection 92...
Page 9 SNMP Commands 225 Spanning Tree Commands 225 Spanning Tree Port Information 226 Spanning Tree Bridge Information 226 TCP Commands 228 Telnet Commands 228 Terminal Commands 231 TFTP Commands 232 Trace Commands 233 UDP Commands 234 WAN Commands 234 9W006 and 9W007...
Page 10 USER’S GUIDE System Statistics 236 Overview 236 Connectivity Statistics 236 Call Restriction Statistics 237 Call Statistics 237 Throughput Monitoring Statistics 237 AppleTalk Statistics 238 AppleTalk Protocol Statistics 238 AppleTalk Data Delivery Protocol (DDP) Statistics 238 AppleTalk Echo Protocol (AEP) Statistics 239 AppleTalk Routing Table Maintenance Protocol (RTMP) Statistics 240 AppleTalk Zone Information Protocol (ZIP) Statistics 240 AppleTalk Name Binding Protocol (NBP) Statistics 241...
Page 11 Overview 264 Installing/Upgrading System Software 264 Configuration Backup and Restore 264 Obtaining System Custom Information 264 PPENDICES Getting Assistance 266 Reporting Problems 266 Contacting Cabletron Systems 266 Administrative Console Commands Table 268 Cause Codes Table 273 NDEX 9W006 and 9W007...
Page 12: Using This Guide
SING THIS UIDE The User’s Guide is divided into the following parts: YSTEM VERVIEW We begin with an overview of bridging, layer 3 switching, and specific SmartSwitch Remote Access Module features. Next, we provide an overview for the system software, the system hardware, and configuration tools.
Page 13: Guide Conventions
All references to SmartSwitch Remote Access Module documentation titles will use the same font as normal text, but will be italicized. For example, all references to the User’s Guide will appear as: User’s Guide SING THIS UIDE Guide Conventions 9W006 and 9W007...
Page 14: System Overview
• Hardware Overview A description of the 9W006 and 9W007 SmartSwitch Remote Access Modules. • Software Overview A description of the SmartSwitch Remote Access Module’s system and administrative software.
Page 15: The Smartswitch Remote Access Module
The 9W006 and 9W007 SmartSwitch Remote Access Modules are installed directly into the SmartSwitch 9000. They include four flexible WAN interfaces providing ISDN, analog modem (via digital modem), and T1/E1 or channelized T1 access. The 9W006 can support up to 96 simultaneous switched digital connections, and up to 48 simultaneous switched digital/analog modem connections.
Page 16: 9W006 And 9W007 Functionality
UNCTIONALITY ELCO NTERFACES The telco interfaces provide the 9W006 and 9W007 SmartSwitch Remote Access Modules with an interface to telephone company-supplied ISDN PRI lines, or with unchannelized or channelized T1/E1 lines. Depending on the country where the PRI service is offered, each PRI line supports either the 23 or 30 64Kbps B-channels for data, plus one 64Kbps D-channel for signaling.
Page 17: Digital Modem
The 9W006-220 (the 9W006 with two PRI interfaces and two digital modem interfaces) allows channelized T1 service with robbed-bit signaling for users wanting to support analog modem calls without concurrent ISDN support. IGITAL ODEM The module’s digital modem capability allows analog modems to be intermixed with ISDN as required to best fit specific user situations.
Page 18: Additional Software
USER’S GUIDE troubleshooting capabilities while the system is up and running. The modules also support SNMP with both MIB II, private extensions, and a container MIB indicating the current configuration. DDITIONAL OFTWARE Cabletron also supplies two separate software products that are used in conjunction with the SmartSwitch Remote Access Modules: SFVRA Configuration Manager (SFVRA-CFG) and SFVRA Connection Manager (SFVRA-CONN).
Page 19 It is possible for multiple types of remote devices to use the same line. The system can determine the device type and the protocol encapsulation used by remote devices. MART WITCH EMOTE CCESS Unique System Features 9W006 and 9W007 ODULE...
Page 20: Interoperability Overview
USER’S GUIDE • Security Security is a key issue for all central site network managers and is a priority with the SmartSwitch Remote Access Modules. The modules provide high level features that help prevent unauthorized or inadvertent access to critical data and resources. The modules support extensive security levels including: •...
Page 21: Interoperability Devices
The system provides several options for validating remote devices and for managing network security. The security options available are dependent on the remote device type, type of access, and the level of security required. MART WITCH EMOTE CCESS Security Overview 9W006 and 9W007 ODULE...
Page 22: Network Interface Overview
USER’S GUIDE ETWORK NTERFACE VERVIEW The network interface is the physical connection of the SmartSwitch Remote Access Module to a data network. For example, the Ethernet resource in the system provides a network interface to an Ethernet LAN. The ISDN lines in the system provide network interfaces to multiple remote networks.
Page 23: System Components
Workstation-based terminal adapters connect to a workstation and use the switched digital network to connect to the system. The terminal adapter sends network protocol specific frames from the workstation over the switched network. MART WITCH EMOTE CCESS System Components 9W006 and 9W007 ODULE...
Page 24: Switches Supported
USER’S GUIDE WITCHES UPPORTED The SmartSwitch Remote Access Modules support the following ISDN PRI switch types: • AT&T Definity • AT&T 4ESS • AT&T 5ESS • DMS250 • DMS100 • SL100 • NET5 • 1TR6 • NTT INS • TSO 14 SmartSwitch Remote Access Module...
Page 25: Hardware Overview
ARDWARE ONFIGURATIONS There are two families of SmartSwitch Remote Access Modules: the 9W006 modules for countries using T1 lines, and the 9W007 modules for countries using E1 lines. Each module family consists of three possible configurations for remote access connectivity. We summarize the possible configurations for each module family below.
Page 26 (connectors, ports, etc.). The remaining modules have the same physical features with the exception of the configuration of the WAN interface ports. The 9W006-200 and the 9W007- 200 have two PRI interfaces, as does the 9W006-220 and 9W007-220 (their modem interfaces are internal).
Page 27 Keyboard Connector VGA Video Ports Ethernet Ports Ejector Tab The 9W006-400 SmartSwitch Remote Access Module Hardware PRI/TI Ejector Tabs 9W006-400 External Floppy Drive Connector RS232 Console Connector Parallel Port PRI Ports MMAC Smart SWITCH MMAC ARDWARE VERVIEW 9W006 and 9W007...
Page 28: Module Specifications
(for countries using E1 lines). Digital modem interfaces are connected internally to the PRI interface eliminating the need for separate analog telco connections. ODULE The 9W006 and 9W007 has LEDs for the following functions: SMB, power, and Ethernet activity. Refer to the illustration of the following sections.
Page 29: Smb Led
Description green powered on module powered off State activity on the indicated Ethernet line (1 or 2) no activity on the indicated Ethernet line (1 or 2) ARDWARE VERVIEW 9W006 and 9W007...
Page 30: Module Ports And Connectors
Access Module" is conveyed to the SmartSwitch 9000 management module along with serial number, MAC addresses and other identifying information. The 9W006 and 9W007 modules connect to the SmartSwitch 9000 System Management Bus (SMB- 1) and SmartSwitch 9000 Power Bus. They additionally include their own processor, 32 MB DRAM memory, and allow local management capability in addition to remote management.
Page 31: System Management Bus (Smb-1)
(SMB-1) YSTEM ANAGEMENT The 9W006 and 9W007 SmartSwitch Remote Access Modules share information through the SmartSwitch 9000 SMB backplane permitting connectivity to the SmartSwitch 9000 Environmental Management Module to control temperature of the board, fans, humidity, and various other environmental components. The SMB-1 connection also provides visibility in Spectrum for its Module I.D., 9W000 Remote Access Module, indicating a dual-slot module.
Page 32: Software Overview
OFTWARE VERVIEW VERVIEW The SmartSwitch Remote Access Module software provides: • system software for the SmartSwitch Remote Access Module, LAN and WAN interfaces, and administration functions • system files containing configuration and operational information This chapter provides an overview for each of the above software categories. YSTEM SOFTWARE Included with each SmartSwitch Remote Access Module is a CD containing upgrade software and utility software.
Page 33: Operational Files
This command will display system statistics. You can write the tables to disk by using the following commands: This command will write the current system messages to disk. This command will write the current system statistics to disk. OFTWARE VERVIEW System Files 9W006 and 9W007...
Page 34 USER’S GUIDE Notes: You need an active administration session to issue these commands. Refer to SmartSwitch Remote Access Module session. When the system is shut down, the tables are automatically written to disk. The system stores the tables in ASCII format files on the System disk. When the system writes system messages to disk, it stores them in the following location: Directory: \log...
Page 35: Configuration Overview
ONFIGURATION VERVIEW We provide the following configuration tools to set up and/or alter your configuration: • SFVRA Configuration Manager, the graphical interface utility for basic to intermediate configurations • CFGEDIT, the configuration utility for more complex configurations • Manage Mode, the dynamic management utility SFVRA Configuration Manager (SFVRA-CFG) is a fast and easy way to configure basic features for your system.
Page 36: Sfvra Configuration Manager
USER’S GUIDE you use SFVRA-CFG to download configuration files, the files will be over written and the system will reboot. The CFGEDIT or Dynamic Management session will be canceled, and any changes, unsaved or saved, will be lost. With two exceptions, it is possible to completely configure your system using CFGEDIT. The exceptions are: TFTP configuration file attributes configuration...
Page 37: Cfgedit
To terminate the session, return to the main CFGEDIT menu. If you have made changes, select option 4 (Save Changes) before exiting. If you attempt to exit without saving, you will be prompted to do one of the following: ONFIGURATION VERVIEW CFGEDIT 9W006 and 9W007...
Page 38: Dynamic Management
USER’S GUIDE • save changes (Y) and exit • do not save changes (N) and exit • do not save changes as yet, but return to the Main Menu for further configuration <RET> To save changes at this point, answer Y for yes: Save changes and exit (Y or N)? or press <RET>...
Page 39: Saving Dynamic Management Changes
The commit status command displays the number of dynamic changes that have been made using each Dynamic Management command since the last commit was performed. To return to the normal operating mode after you have committed your changes, issue the following command: MANAGE> exit HANGES ONFIGURATION VERVIEW Dynamic Management 9W006 and 9W007...
Page 40: System Installation
YSTEM NSTALLATION We include the following chapters in this segment of the User’s Guide: • Ordering ISDN Service Provides guidelines for ordering ISDN service in the United States. • Hardware Installation Step-by-step instructions for installing hardware components. • Accessing the SmartSwitch Remote Access Module Provides a description of the possible ways to access the SmartSwitch Remote Access Module (for diagnostic purposes, or for software upgrade).
Page 41: Ordering Pri Isdn Service (Us Only)
PRI ISDN S RDERING ISDN Primary Rate is a communications service that allows the system to make up to 23 connections over a single line. It uses a 4-wire T1 line that carries 24 channels, each providing 64000 bps bandwidth. The service uses channels 1 to 23 as bearer (B) channels to carry connections between two systems.
Page 42 USER’S GUIDE For non-U.S. and European installations, a standard 4 or 8 wire cable with RJ-45 jacks is sufficient. When the line is installed, you must ask the phone company the following questions: What are the phone numbers for the line? (There may be more than one.) Do I need to use any prefix when I dial? (For example, “9”...
Page 43: Hardware Installation
This chapter provides a brief description of the SmartSwitch Remote Access Module hardware installation process including instructions for: • installing the 9W006/9W007 module in to a SmartSwitch 9000 • connecting the module’s cabling In case you need to restart the module during installation, instructions are also included for restarting the module.
Page 44: Installation
USER’S GUIDE NSTALLATION Note that the module is a double wide module and will fill two SmartSwitch 9000 slots. Remove the SmartSwitch 9000’s back panels that are covering the two slots into which the module will be installed. To ensure proper airflow and cooling, all other empty slots must be covered.
Page 45: Module To Smartswitch 9000 Ethernet Cabling
RJ-45 adapters at each end. To complete the PRI cabling: THERNET ABLING 9W0006-400 for the Ethernet ports’ locations. Mod-Tap Adapter insert one end of PRI cable here, other end into PRI service drop ARDWARE NSTALLATION Connecting the Module’s Cabling Adapter RJ-45 Pinout 9W006 and 9W007...
Page 46: Restarting The Smartswitch Remote Access Module
Pressing and holding the switch again for three seconds restarts the module. SNMP management may be used to disable this switch to enhance module security. SmartSwitch Remote Access Module 9W0006-400 for the PRI ports’ locations. WITCH EMOTE CCESS Reset Switch 9W006-400 ODULE...
Page 47: Accessing The Smartswitch Remote Access Module
CCESSING THE VERVIEW This chapter provides instructions for: • accessing a SmartSwitch Remote Access Module for the first time • remotely accessing the SmartSwitch Remote Access Module after the first time Refer to the module illustration in following sections. CCESSING A ODULE The two methods of accessing a new module are: •...
Page 48: Establishing An Administration Session
USER’S GUIDE If a SmartSwitch Remote Access Module or second module is acting as the Telnet client, simply enter the following console command to Telnet into the module: telnet < 192.186.254.254 > Refer to the System Commands chapter for a complete listing of available If a remote device other than a Cabletron product is acting as the Telnet client, use the device’s Telnet application to connect to the initial default IP address (192.186.254.254).
Page 49: Accessing The Release Notes
You will then be prompted to enter your password. If you have not yet changed the default password, enter: admin If you have already configured a CCESSING THE ELNET password, enter the new password instead. MART WITCH EMOTE CCESS ODULE Remote Access using Telnet Initial Access 9W006 and 9W007...
Page 50: Upgrading System Software
PGRADING OFTWARE Perform the steps below to upgrade the module’s system software: Insert the 9W006/9W007 Remote Access Module CD-ROM into the PC. Using the PC, Telnet Once you have an administration session (you have logged in to the module) enter the special Manage Mode by typing the following command at the system prompt: >manage...
Page 51: Accessing The Release Notes
You will be prompted to change the status for each configuration element. Enable the TFTP Server and assign file access rights to Admin. Use a TFTP client application to PUT the UPGRADE.OSW file from the 9W006/9W007 Remote Access Module CD-ROM to the \SYSTEM directory on the module that you want to upgrade.
Page 52: Troubleshooting
ROUBLESHOOTING We include the following chapters in the Troubleshooting segment of the User’s Guide: • System Verification After your SmartSwitch Remote Access Module has been configured, and before proceeding with normal system operations, you may want to verify that the system is functional. System Verification provides instructions for verifying the system hardware and system configuration.
Page 53: System Verification
YSTEM ERIFICATION VERVIEW After your SmartSwitch Remote Access Module has been configured, and before proceeding with normal system operation, it is necessary to verify that the system is functional. This chapter provides instructions for verifying the system hardware and system configuration. You only need to perform the verification procedures for the options that apply to your configuration.
Page 54: Verifying Wan Lines Are Available For Use
USER’S GUIDE Determine if the LAN adapter resource is operational by viewing the system messages. At the administration console type: dr <return> The dr command displays the current system messages. Look for these LAN adapter initialization messages among the system messages: LAN Adapter Reset LAN Adapter ROM version #.#.# Note:...
Page 55: Verifying Lan Connection Is Operational
If you see these bridge initialization messages, then bridging is operational. If these bridge initialization messages are NOT displayed, refer to chapter. Verifying LAN Connection is Operational PERATIONAL Bridge Initialization YSTEM ERIFICATION WAN Line LAN Attachment in the Problem Diagnosis 9W006 and 9W007...
Page 56: Verifying Ip Router Is Initialized
USER’S GUIDE IP R ERIFYING OUTER IS To verify that IP routing has initialized properly: View the system messages. At the administration console type: dr <return> Look for the following IP message among the system messages: [IP] IP router is initialized successfully For each IP interface that has been configured, the following interface initialization message should be displayed among the system messages.
Page 57: Verifying Remote Device Connectivity
Substitute the IP addresses of your network when you perform the IP routing verification steps. in the Problem Diagnosis chapter. Because all remote devices devices. ONNECTIVITY NTERFACES LAN I NTERFACE YSTEM ERIFICATION Verifying Remote Device Connectivity Remote Device Connectivity 9W006 and 9W007...
Page 58: Verifying Ip Routing Over Awan Interface
USER’S GUIDE MMAC-Plus with SmartSWITCH Remote Access Module MMAC PLUS C a b l e t r o n Systems 100.0.0.0 To verify IP Routing over a LAN connection: Determine if the SmartSwitch Remote Access Module can access the local IP host. On the administration console type: ip ping 100.0.0.2 <return>...
Page 59 Repeat the above steps for each WAN type interface through which you wish to get access. Verifying IP Routing Over Interfaces MMAC-Plus with SmartSWITCH Remote Access Module 192.100.1.1 ISDN Host B 192.100.1.3 IP Routing Over a WAN Interface in the Problem Diagnosis chapter. YSTEM ERIFICATION 9W006 and 9W007...
Page 60: Verifying Ip Routing Over Awan Remote Lan Interface
USER’S GUIDE If the remote IP host CANNOT ping to the local IP host, refer to Connection in the Problem Diagnosis chapter. IP R ERIFYING OUTING VER A To verify that IP routing is properly operational over a WAN Remote LAN interface, a remote IP Host must be operational and connected to the remote LAN.
Page 61: Verifying Ip Routing Over A Wan Unnumbered Interface
IP Routing over a WAN UnNumbered Interface YSTEM ERIFICATION Verifying IP Routing Over Interfaces IP Routing over a WAN Remote MMAC-Plus with SmartSWITCH Remote Access Module MMAC PLUS C a b l e t r o n Systems "SITE2" 192.1.0.2 9W006 and 9W007...
Page 62: Verifying Ip Rip
USER’S GUIDE Determine if system B can access system A over the WAN connection. On system B type: ip ping 100.0.0.1 <return> If the ping is successful, continue with the next step. If the system B CANNOT ping to system A, refer to Interface Connection in the Problem Diagnosis chapter.
Page 63 For more detailed instructions, refer to the following sections in the SFVRA Configuration Manager User’s Guide: • For static routes: refer to Configuring IP Network System Static Routes in the Configuring IP Network Information chapter. ISDN "SITE2" Host A 100.0.0.2 YSTEM ERIFICATION Verifying IP RIP CSX150 LAN 192.1.1.0 icon. 9W006 and 9W007...
Page 64: Verifying Ip Rip Input Processing On Alan Interface
USER’S GUIDE • For downloading configuration files: refer to Downloading Configuration Updates in the Exporting Configuration Files chapter. Determine if a local IP Host A has learned the route to 192.1.1.0 from System A. On IP Host A type: netstat -r <return> If the route to 192.1.10 is displayed, the IP RIP output processing is operational.
Page 65: Verifying Ip Rip Output Processing On A Wan Interface
Remote Access Module Dedicated Connection 100.1.1.2 IP RIP Output Processing on a WAN Interface YSTEM ERIFICATION Verifying IP RIP Mtr T/P TTL IF AGE R/R 999 n nnn in the Problem Router 100.1.1.1 192.1.2.1 in the Problem 9W006 and 9W007...
Page 66: Verify Ip Rip Input Processing Operational On Awan Interface
USER’S GUIDE IP RIP I ERIFY NPUT ROCESSING To verify that IP RIP Input Processing (routes learning) is properly operational on a WAN interface, the IP RIP processing must be successfully initialized. The same example that is used in the previous section is used to verify IP RIP input processing on a WAN interface.
Page 67: Verifying Ipx Routing Is Operational
CSX1200 B-CHANNELS E1 ONLY POWER B13 B15 B17 B19 B21 B23 B25 B27 B29 B31 SERVICE 10BASE - T B10 B12 B14 B16 B18 B20 B22 B24 B26 B28 Network BB NetWare Server "remote" Internal Network DD 9W006 and 9W007...
Page 68: Verifying An Ipx Remote Lan Connection
USER’S GUIDE IPX R LAN C ERIFYING AN EMOTE To verify that IPX routing is properly operating over a WAN Remote LAN interface, a remote IPX router (in our example this is SITE1) must be operational and connected to the Remote LAN. The remote bridge device (in our example, this is SITE2) must be operational and available to initiate connections.
Page 69: Verifying Triggered Rip/Sap
If you see these AppleTalk routing initialization messages, then the AppleTalk routing has initialized properly. Verifying the AppleTalk Routing Feature Triggered RIP/SAP Start Triggered RIP Statistics Triggered RIP/SAP OUTING EATURE NITIALIZED YSTEM ERIFICATION for possible statistics and their Operation. 9W006 and 9W007...
Page 70: Verifying Appletalk Routing Is Operational
USER’S GUIDE If these messages are NOT displayed, refer to Diagnosis chapter. ERIFYING PPLE OUTING IS To verify that AppleTalk routing is properly operational, a remote Macintosh must be operational and available to initiate WAN connections via a remote AppleTalk router device. Also, a local Macintosh device must be connected to the local LAN port on the SmartSwitch Remote Access Module.
Page 71: Verifying Appletalk Routing Operational Over The Lan Connection
Determine if the Local Mac can access the Remote Mac. On the Local Mac, in the Chooser, pick AppleShare on Right Zone: PERATIONAL OVER THE CONNECTION AppleTalk Routing Operation over the LAN Connection PERATION OVER A CONNECTION YSTEM ERIFICATION Verifying the AppleTalk Routing Feature in the Problem 9W006 and 9W007...
Page 72: Verifying Snmp Is Operational
USER’S GUIDE If Remote Mac appears in Select a file server: box, then AppleTalk Routing over the WAN connection is operational. If Remote Mac IS NOT displayed, then AppleTalk Routing feature over the WAN connection is not operational. Refer to Diagnosis chapter.
Page 73: Verifying The Dial Out Feature
Click on Edit Systems Settings. Click on the Circuit Groups tab. g. Check the circuit group configuration for this device. Make any necessary changes. EATURE PERATIONAL Compression in the Problem Diagnosis chapter. PERATIONAL YSTEM ERIFICATION Verifying the Dial Out Feature icon. 9W006 and 9W007...
Page 74: Verifying A Semipermanent Connection
USER’S GUIDE h. Repeat steps c through g for each additional site you want to check. If you make any changes, you will need to download the new configuration files to the effected sites. For more detailed instructions, refer to the following sections in the SFVRA Configuration Manager User’s Guide: •...
Page 75: Problem Diagnosis
ROBLEM IAGNOSIS VERVIEW This chapter, when used in conjunction with the correct problems encountered in the verification process. During some of the diagnosis procedures, we ask you to enter an administration console command. To enter these commands, you must have an active administration session. If you need instructions for starting an administration session, refer to WAN A DAPTER...
Page 76: Bridge Initialization
USER’S GUIDE RIDGE NITIALIZATION Problem: The system does not display the following bridge initialization messages: LAN Port <port #> is now in the LISTENING state LAN Port <port #> is now in the LEARNING state LAN Port <port #> is now in the FORWARDING state Action: Make sure the LAN Adapter...
Page 77 For network interfaces: refer to Configuring IP Network System Interfaces in the Configuring IP Network Information chapter. • For downloading updated configuration files: refer to Downloading Configuration Updates in the Exporting Configuration Files chapter. ROBLEM IAGNOSIS IP Routing Initialization icon. 9W006 and 9W007...
Page 78: Wan Line Availability
USER’S GUIDE WAN L VAILABILITY Problem: The system does not display the WAN line availability messages. Instead, the system displays the following message after the status console command is issued: Line (slot #, port #) down Action: Verify that the line is correctly attached to the proper system resource and port. If the line was correctly attached in action 1, try restarting the system.
Page 79 SFVRA-CFG.To do this: If it is not already running, start up SFVRA-CFG. b. From the toolbar, select Functions, then select Circuits or click the ROBLEM IAGNOSIS WAN Line Availability icon. icon. 9W006 and 9W007...
Page 80: Dedicated Connections
USER’S GUIDE From the displayed list, double click on a circuit (line). d. Click on the Data Link tab. Check the data link information. Make corrections as required. If you made any changes to the configuration, download the new configuration files to effected site.
Page 81 There probably is an error in the remote device configuration. Review your remote device configuration. You can also refer to the the appropriate actions to be taken. Remote Device Connectivity System Messages chapter for the message meanings and 9W006 and 9W007 ROBLEM IAGNOSIS System System...
Page 82: Lan Attachment
USER’S GUIDE LAN A TTACHMENT Problem: The LAN TEST command displays the following message: LAN port 1 Transmit was not successful Action: Check to see if the Ethernet LAN is properly connected to the SmartSwitch Remote Access Module. Check to see if the Ethernet LAN is properly terminated. (Test: Can any other machine transmit data successfully onto this LAN?) If the problem is still not resolved, contact Customer Support.
Page 83 From the toolbar, select Functions then click on IP Network, then on Subnets, or click on the toolbar. Double click on the particular subnet that applies to the system. ROBLEM IAGNOSIS IP Routing Over Interface Connections 9W006 and 9W007...
Page 84: Ip Routing Over Awan Interface Connection
USER’S GUIDE d. Click on the Network Interfaces tab. Double click on the interface in question. Click on the Expert Properties tab. g. Check the value for the Packet Encapsulation type. Compare the value to the host’s value. If they are not the same, change the value to make them the same. h.
Page 85 Verify that the remote IP Host can access the LAN interface of the SmartSwitch Remote Access Module. If the remote IP Host accesses the LAN interface, then continue with the next step. ROBLEM IAGNOSIS IP Routing Over Interface Connections page 77 9W006 and 9W007...
Page 86: Ip Routing Over Awan Rlan Interface Connection
USER’S GUIDE If the remote Host is unable to access the LAN interface, refer to the preceding problem and associated actions. Verify that the local IP Host has the route entry for the remote network with the SmartSwitch Remote Access Module as the next hop. If the local IP Host has the proper route entry to the remote network, refer to Over a LAN Connection If the local IP Host does not have the proper route entry, make corrections to the local IP Host...
Page 87: Ip Routing Over A Wan Unnumbered Interface Connection
SmartSwitch Remote Access Module (refer to page 82 for instructions regarding getting to the IP static route information using SFVRA- CFG). UMBERED NTERFACE ONNECTION ROBLEM IAGNOSIS IP Routing Over Interface Connections page 77 Verify IP Routing Over a LAN 9W006 and 9W007...
Page 88: Ip Rip
USER’S GUIDE IP RIP This section provides guidance for diagnosing IP RIP operational problems. IP RIP I NITIALIZATION Problem: The SmartSwitch Remote Access Module does not display the correct IP RIP Initialization messages. Instead, it displays one or more of the following message: [IP RIP] Initialization failed, unable to allocate buffers [IP RIP] Unable to open RIP/UDP port 512 Action:...
Page 89 For downloading configuration files: refer to Downloading Configuration Updates in the Exporting Configuration Files chapter. Check the IP Host and ensure that it is set up to learn route information via RIP. ROBLEM Support. 9W006 and 9W007 IAGNOSIS IP RIP icon.
Page 90: Ip Rip Input Processing On Alan Interface
USER’S GUIDE IP RIP I NPUT ROCESSING ON A Problem: The SmartSwitch Remote Access Module does not display the correct route entry, for example, the module does not seem to be learning route information via RIP. Action: Verify that the IP RIP Receive Control is set to the proper RIP version that the Router is using. Refer to page 88 for instructions regarding check RIP versions.
Page 91: Ip Rip Input Processing On Awan Interface
The SmartSwitch Remote Access Module does not display the correct IPX Initialization messages. Instead, it displays the following message (display messages by entering the dr console command): [IPX] Initialization failure Action: An internal error has occurred. Contact Customer Support WAN I NTERFACE ROBLEM IAGNOSIS IPX Routing 9W006 and 9W007...
Page 92: Ipx Routing Over The Lan Connection
USER’S GUIDE IPX R LAN C OUTING OVER THE Problem: The SmartSwitch Remote Access Module does not display the correct message after issuing the ipx diag or ipx ping command. Instead, it displays the following message: No response from <ipx-address> Action: Verify that the routing entry for the destination network exists by entering the following console command:...
Page 93: Ipx Routing Over The Remote Lan Connection
Click on the Network Interfaces tab. Select the appropriate interface and check the interface configuration for possible errors. Make corrections as needed. above action. If they are not using the same LAN C ONNECTION ROBLEM IAGNOSIS IPX Routing icon. icon. 9W006 and 9W007...
Page 94 USER’S GUIDE If you made any changes to the configuration, download the updated configuration files to the effected site. For more detailed instructions, refer to the following sections in the SFVRA Configuration Manager User’s Guide: • For network interfaces: refer to Configuring IPX Network System Interfaces in the Configuring IPX Network Information chapter.
Page 95: Ipx Routing Over The Wan Connection
Verify that the WAN peer is properly configured. Be sure that the device (WAN peer) has IPX routing enabled and triggered RIP/SAP (active) selected as routing protocol. RIP/SAP O RIGGERED PERATION Problem: Routes or Services are not propagated between peers. Changes are not propagated between peers. ONNECTION ROBLEM IAGNOSIS IPX Routing 9W006 and 9W007...
Page 96: Appletalk Routing
USER’S GUIDE Action: Verify triggered RIP/SAP has successfully started for peers. Issue the dr console command and look for the “starting” message in the log. Generate a triggered RIP/SAP update request to the devices in question. Issue the following console command for each device: ipx trigreq <device>...
Page 97: Appletalk Routing Operational Over The Lan Connection
Check to see if the LAN connection of the port is operational. If the LAN connection is not operational, then correct the problem. If you are using Classic Networking, verify that EtherTalk is used on the Local Mac by opening the Network control panel as shown below: icon. CONNECTION 9W006 and 9W007 ROBLEM IAGNOSIS AppleTalk Routing...
Page 98 USER’S GUIDE If EtherTalk is selected, and no zones are displayed, then contact your Distributor or Customer Support. If you are using Open Transport, verify that Local Mac has chosen a proper AppleTalk address within the valid network range (this would be 10-11 for the AppleTalk control panel as shown below: If the Network Range is correct and the AppleTalk address is not within that range, then try to close the AppleTalk control panel once, and then reopen it.
Page 99 Double click on the static route in question. Verify the information entered for the static route. Make any necessary changes. g. If you made any changes, download the new configuration files to the site. ROBLEM IAGNOSIS AppleTalk Routing 9W006 and 9W007...
Page 100: Appletalk Routing Operational Over The Wan Connection
USER’S GUIDE For more detailed instructions, refer to the following sections in the SFVRA Configuration Manager User’s Guide: • For AppleTalk static route information: refer to Configuring AppleTalk Network System Static Routes in the Configuring AppleTalk Network Information chapter. • For downloading updated configuration files: refer to Downloading Configuration Updates in the Exporting Configuration Files chapter.
Page 101: Snmp
SNMP Management Group. If it is not already running, start up SFVRA-CFG. b. To see if IP is enabled for the system: • From the toolbar, select Functions then select Sites or click the ROBLEM IAGNOSIS SNMP icon. 9W006 and 9W007...
Page 102 USER’S GUIDE • From the displayed list, double click on the site you are diagnosing. • Click on the Systems tab. • Select the system, then click on Edit System Settings. • Under IP information (on the Properties screen), check to make sure that a check appears next to Enable.
Page 103 Network Management Station is not receiving Traps as expected, check your configuration setup and ensure that the IP address and the Community Name of the Network Management Station that is not receiving Traps is configured properly. page 102. 102. ROBLEM IAGNOSIS SNMP 9W006 and 9W007...
Page 104 USER’S GUIDE Enter dr at the administrative console to display the current system messages. If one of the following messages appears, the SNMP agent does not have enough memory to generate all of the Trap PDUs that need to be generated. If the “snmpOutTraps” counter is not increasing while these reports are being logged, there is an unexpected condition present within the SmartSwitch Remote Access Module System software.
Page 105: Dial Out
The telephone number must contain all required prefixes such as the area code, or a “9” if Centrex is used. ROBLEM IAGNOSIS Dial Out icon. 9W006 and 9W007...
Page 106 USER’S GUIDE If you have entered the call device or the call peer command correctly, follow the set up and actions listed below. Set Up: Enable the call trace messages by issuing the trace on console command. Erase the current system messages (issue the er console command). Initiate a call to a remote device by issuing the call device <device name>...
Page 107: Compression
The following traces illustrate some common PPP startup scenarios when compression is enabled. Only the CCP frames are excerpted for clarity. • Successful Negotiation As a reference, the following trace illustrates a successful negotiation of CCP using the Stac ROBLEM IAGNOSIS Compression icon. 9W006 and 9W007...
Page 108 USER’S GUIDE compression protocol. The key feature of this sequence is that each side receives a CONFIG-ACK to its respective CONFIG-REQ. (I) 15:35:09.98 #80FD: Conn=001 OUT-PPP:CCP (I) 15:35:09.98 #9999: -Alg: 0x11 (STAC-LZS) Len: 5 (I) 15:35:09.98 #9999: (I) 15:35:09.98 #80FD: Conn=001 IN -PPP:CCP (I) 15:35:09.98 #9999: -Alg: 0x11 (STAC-LZS) Len: 5 (I) 15:35:09.98 #9999: (I) 15:35:09.99 #80FD: Conn=001 OUT-PPP:CCP...
Page 109: System Messages
YSTEM ESSAGES VERVIEW System Messages provide useful system information. They are listed in the system’s report log, a memory resident table. To manipulate the report log, use the following commands at the administrative console: dr or ds er or es wr or ws When the SmartSwitch Remote Access Module writes system messages to disk, it stores them in the following locations:...
Page 110: Initialization Messages
USER’S GUIDE NITIALIZATION ESSAGES The system reports a variety of messages during a successful system initialization. These messages may include: status of bridge, status of LAN ports and adapters, data link, SNMP, and TFTP information. The following are examples of typical initialization messages: Bridge is operating in UNRESTRICTED mode Data link up: Slot=<slot #>...
Page 111 The operational software on the indicated adapter card failed to signal that initialization was completed. Restart the system. If the problem persists, the indicated adapter card may be faulty and you should contact your Distributor or Customer Support. 9W006 and 9W007...
Page 112 USER’S GUIDE Adapter # ’x’ failed to respond from bootstrap The WAN card initialization subsystem encountered an error on the indicated adapter while downloading the bootstrap program. Restart the system. If the problem persists, the indicated adapter card may be faulty and you should contact your Distributor or Customer Support. Adapter failed to respond while programming: adapter 'x' The WAN card initialization subsystem encountered an error on the indicated adapter while programming the hardware.
Page 113 [AUTH] ACE No server configured for designated database location. ACE is configured as a database location for security authentication. Either no ACE server has been configured or an error occurred when parsing the ACE server configuration. YSTEM ESSAGES System Message Summary 9W006 and 9W007...
Page 114 USER’S GUIDE [AUTH] RADIUS CHAP rejected for device: <device name> The remote Authentication server rejected the CHAP mode authentication request for the indicated device. This usually indicates that one of the following has occurred: The <device name> is not in the remote Authentication server’s database. The device’s CHAP response was not calculated properly.
Page 115 Refer to the RADIUS Authentication Server User’s Guide for details. Then check user entry for all required attributes. [AUTH] Warning code: 0003 No UDP buffer available Internal resources were not available to send/receive an authentication message. Contact your Distributor or Customer Support. YSTEM ESSAGES System Message Summary 9W006 and 9W007...
Page 116 USER’S GUIDE [AUTH] Warning code: 0004 No authentication node available Internal resources were not available to initiate an authentication session. Contact your Distributor or Customer Support. [AUTH] Warning code: 0005 No host configured for server IP address The System does not have a network route to the configured authentication server(s). Verify that a static route has been set up.
Page 117 The system has rejected a device due to a mismatch between the Calling Line Id presented by the caller and the Calling Line Id in the on-node device database or obtained via an off-node authentication server such as RADIUS. 9W006 and 9W007...
Page 118 USER’S GUIDE Calling Line ID Security Failure <calling line Id>, Device: <device name> The system has rejected a device due to a mismatch between the Calling Line Id presented by the caller and the Calling Line Id in the on-node device database or obtained via an off-node authentication server such as RADIUS.
Page 119 The system will come up in a minimal capability mode, allowing only one physical connection, one X.25 virtual connection, and one Frame Relay virtual connection. Contact your Distributor or Customer Support. Note: Duplicating serial numbers on all systems is a license violation. YSTEM ESSAGES System Message Summary 9W006 and 9W007...
Page 120 USER’S GUIDE Capability upgrade processing error - <caperror>. Upgrade file was ignored. A problem has occurred during system upgrade. The <caperror> will further identify the problem: • File not found • Could not open file • File already exists • Header corruption •...
Page 121 [CHAP] Authentication Failure - unable to initiate server transaction <return code> The System authentication type is configured to obtain device information off-node, for example from a RADIUS server, but an internal error has prevented the transaction from occurring. Check YSTEM ESSAGES System Message Summary 9W006 and 9W007...
Page 122 USER’S GUIDE the Radius Server report log for more information. If unsuccessful, contact your Distributor or Customer Support. [CHAP] Remote device indicates Authentication Failure of system <data> The System received a fail reply in remote CHAP mode. This means that the System has not been authenticated by the peer, and most likely the link will be released.
Page 123 This message indicates that a failure was encountered by the DHCP Proxy Client while it was being enabled. It was unsuccessful in its attempt to register as a provider of “DHCP” addresses for the IP Address Pool. Contact your Distributor or Customer Support. 9W006 and 9W007...
Page 124 USER’S GUIDE [DHCP-P] Ignoring offers from DHCP server x.x.x.x; the server MUST be on a primary LAN interface, or IP addresses will not be obtained In order for the DHCP proxy client to successfully obtain IP addresses for multiple interfaces, the DHCP server must reside on a primary LAN interface.
Page 125 For 56K modem technology, the system will attempt to update the card. For modem technology other than 56K, the upgrade command must be used to upgrade the firmware revision. Watch for subsequent log messages to ensure the update is successful. 9W006 and 9W007...
Page 126 USER’S GUIDE DM card in slot <slot # > failed FLASH download The system has failed to successfully update the firmware revision of the Digital Modem card. Contact your Distributor or Customer Support. DM card in slot <slot # > FLASH download complete Informational message stating that the system has successfully updated the firmware present on the Digital Modem card.
Page 127 Contact your Distributor or Customer Support. Error closing file <file name>, slot <slot # > Error closing password data file If seen repeatedly, the above messages indicate a problem with your hard drive. Please contact your Distributor or Customer Support. 9W006 and 9W007...
Page 128 USER’S GUIDE Error downloading bootstrap program to adapter # ’x’ The WAN card initialization subsystem encountered an error on the indicated adapter while downloading the bootstrap program. Restart the system and review the configuration for the adapter. If the problem persists, the indicated adapter card may be faulty; contact your Distributor or Customer Support.
Page 129 An error occurred during parsing of the ACE configuration file. The file was found, but did not have the expected format. Either repeat the download of the file from the ACE server, or reenter the ACE database location configuration using SFVRA-CFG. 9W006 and 9W007...
Page 130 USER’S GUIDE Error requesting slot activation Contact your Distributor or Customer Support. Error sending message to Call Control The system detected a failure while sending a message to the WAN adapter. Restart the system and review the resource configuration. If the error persists, contact your Distributor or Customer Support.
Page 131 MDL_REM_REQ for TEI <TEI value> The network has removed the specified TEI, terminating the data link. An attempt will be made to re-establish the data link after a switchtype dependent delay. YSTEM ESSAGES System Message Summary 9W006 and 9W007...
Page 132 USER’S GUIDE File=ME, Fn=_mdl_err, err=Layer 2 Error<err code>rcvd, port=<port# >, CES<link Id> A Layer 2 error was encountered on the indicated BRI link or port. Your ISDN line (data link) may be going down. If this error condition persists, then report the problem. Below are possible error codes and their corresponding definitions (based on Table 11-1 from CCITT Q.921 specification): The Network sent a RNR (Receiver not Read) or REJ (Reject).
Page 133 The Frame Relay PVC connection is up for the indicated slot, port, and DLCI index. FrBufFree: error <error code> during free The indicated error occurred during an attempt to free a buffer to its memory pool. Contact your Distributor or Customer Support. YSTEM ESSAGES System Message Summary 9W006 and 9W007...
Page 134 USER’S GUIDE FrUtl: No registered device for DLCI <dlci index> A frame was received on the PVC associated with the indicated DLCI, and no Frame Relay Service Device had (as yet) registered to use this PVC. IePvcStatus: Received Status Report for unknown PVC # <dlci index> The indicated unknown DLCI was indicated in a STATUS message received from the network.
Page 135 Contact your Distributor or Customer Support. [IP] Cannot get system memory for xxxx There is not enough system memory available for IP software to operate (“xxxx” is a variable name internally used). Contact your Distributor or Customer Support. 9W006 and 9W007...
Page 136 USER’S GUIDE [IP] Cannot process incoming remote IP device <IP address>, no rsc avail The IP software was unable to accept the incoming IP device to a WAN (Direct Host) interface because it could not obtain necessary resource. The WAN connection may remain for a while, but the remote IP device will not be able to communicate with any IP devices over WAN.
Page 137 The WAN (Direct Host) type interface could not come up; the associated LAN network interface, specified by configuration, was not found. Use SFVRA-CFG to delete old WAN (Direct Host) interface. Check for associated LAN interface, and add if necessary. Then add back the WAN (Direct Host) interface. 9W006 and 9W007...
Page 138 USER’S GUIDE [IP] WAN (Direct Host) Interface for network <network # > on LAN port <port # > initialized successfully This message is posted when WAN (Direct Host) interface for the indicated network is initialized successfully. [IPCP] Invalid pre-configured IP address <IP address> for <device name>, ignored There is a configured IP address for the remote device in the Device Table, but the IP address does not belong to any configured WAN interfaces.
Page 139 No WAN connection information will be reflected in the RIP packets. Contact your Distributor or Customer Support. [IP RIP] Unable to register with Network Interface Maintenance The IP RIP protocol was unable to register with the IP network interface notification system. Contact your Distributor or Customer Support. 9W006 and 9W007...
Page 140 USER’S GUIDE [IPX] Invalid IPXWC passed In the unlikely event this message is posted, contact your Distributor or Customer Support. [IPX] Network initialized successfully on xxxxxxxx:xxxxxxxxxxxx This message is posted when the numbered interface is successfully initialized on the indicated IPX address.
Page 141 There is a configuration conflict between the Ethernet resource that was installed and the Ethernet resource that was configured. Correct the configuration to match the installation. LAN Adapter Fatal Error Reported LAN Adapter hardware failure detected. If the problem persists, replace your LAN adapter. 9W006 and 9W007...
Page 142 USER’S GUIDE LAN Adapter FIFO Data Underrun The system expected data from the adapter that it did not receive, and the system will continue to operate. Check for proper LAN adapter configuration and hardware installation. LAN Adapter FIFO not empty, status=<status value> The LAN adapter did not enter the proper state after it was restarted.
Page 143 A physical problem has been detected on the indicated line. Check for proper connection to the SmartSwitch Remote Access Module and to the NT1 or CIU. If the NT1 or CIU appears functioning properly, call your phone company and report the problem. 9W006 and 9W007...
Page 144 USER’S GUIDE [LCP] Option Negotiation Failure, Non-Convergence detected Link Control Protocol is terminated because the SmartSwitch Remote Access Module and the device cannot agree on a common way of communicating. The device may not be configured properly. Refer to the specific documentation for device set up. Then, contact your Distributor or Customer Support.
Page 145 Individual modems on a Digital Modem card are failing. Check the hardware and software configurations, as well as the seating of the card and the MVIP cabling. If all seems in order, contact your Distributor or Customer Support. 9W006 and 9W007...
Page 146 USER’S GUIDE Negotiation Failure with Semipermanent device “x” There was some problem negotiating a connection with device "x." There was no way to send data. This could be an authentication failure or a PPP failure. Network loop between site1 and site 2 The system detected a WAN loop between the specified sites, so the System will not forward the duplicate frame.
Page 147 This informational message identifies that there is not enough memory available to accommodate the system’s total capacity load for required connections. Offnode server lookup of Dial Out User failed. Off-node authentication was not successful. Most likely, the device attempting to authenticate was not configured. Check configuration. 9W006 and 9W007...
Page 148 USER’S GUIDE OSW <OSWFileName>, found in the Flash File System. The OSW has not been updated from this file due to insufficient Flash File System space. Please delete unnecessary files from the system. Delete unneeded files to free up Flash File System space, and reboot the system. DO NOT DELETE NEX.BIN, IOP.BIN, OR UPGRADE.BIN.
Page 149 Post <number>, HDLC # <number> Test FAILED The indicated HDLC controller, 80532 Device, failed one of the constituent POSTs. The boot process should continue; however, make note of the error message in the event of a future problem. 9W006 and 9W007...
Page 150 USER’S GUIDE Post <number>, ISDN Test FAILED The specified D-channel controller, one of 4 2086 devices, did not pass its POST. The boot process should continue; however, make note of the error message in the event of a future problem. Post <number>...
Page 151 FileSet the first time. In the meantime, the Flash File System has been formatted. Rebooting... The system is going to wait until the WatchDog timer expires, which causes the entire system to reboot. 9W006 and 9W007...
Page 152 USER’S GUIDE Received charge amount - <charge amount> The system has received an advice of charge from the network for the call just disconnected. The charge for this call is indicated in the charge amount parameter. Received CLLM while PVC for DLCI <dlci index> in unexpected state <state> A CLLM message was received indicating that a network condition should be expected for the PVC associated with the indicated DLCI.
Page 153 The system failed to authenticate the indicated device. The semipermanent connection will be disabled. Compare the authentication device information configured on the system with the actual configuration of the remote device. Make corrections as needed. Then, issue the call device <device name> command to reinstate the semipermanent connection. 9W006 and 9W007...
Page 154 USER’S GUIDE Semipermanent. Device "x" disconnected by admin The administrator has issued a disc device <device name> command. Therefore, the system will not attempt to call the indicated device again. Issuing the call device <device name> command will make device “x” semipermanent again. Semipermanent.
Page 155 The i386 requested the i960 to run a specific POST. Upon receiving the response, from the i960, it was determined that a different POST was actually run. The boot process should continue; however, make note of the error message in the event of a future problem. 9W006 and 9W007...
Page 156 USER’S GUIDE SSB: Post 23 i960host_int_reg FAILURE The i960 failed its internal register test. The boot process should continue; however, make note of the error message in the event of a future problem. SSB: Post 24 i960io_int_reg FAILURE The i960 failed its I/O register test. The boot process should continue; however, make note of the error message in the event of a future problem.
Page 157 TACACS authentication is not available. You must first ENABLE TACACS user level authentication. An attempt was made to configure the Terminal Server Security for TACACS and TACACS was not configured on the SmartSwitch Remote Access Module. 9W006 and 9W007...
Page 158 USER’S GUIDE TCP Connection to VRA Manager Lost The TCP connection to the SFVRA Connection Manager has gone down. TDM Clock Master changed TO (slot # , port# ) FROM (slot # , port # ) The Clock Manager has dynamically adjusted the master clock source in response to an external line state change.
Page 159 If this message appears consistently, contact your Distributor or Customer Support. [TFTP] Local error # 20: Error while writing file <filename> An error occurred while writing to a file. The file may be corrupted and must be replaced. 9W006 and 9W007...
Page 160 USER’S GUIDE [TFTP] Local warning # 21 All sessions in use All of the allowed TFTP sessions are currently in use. No file transfer will be attempted. (TFTP client console message only; not logged on System.) [TFTP] Local warning # 26 TFTP Session Killed The TFTP session was terminated by the network administrator via issuing the TFTP kill <session Id>...
Page 161 Timeout on Startup Complete A startup complete message was not return from the Combinet after we sent the response a number of times. Check the configuration, and then reboot the Combinet. If problem persists, contact your Distributor or Customer Support. 9W006 and 9W007...
Page 162 USER’S GUIDE Timeout waiting for DL Config Response Timeout waiting for DSL Config Response Timeout waiting for Terminate DSL Response The above messages indicate that an attempt has been made to dynamically update the Data Link configuration, but the system did not receive a response from a Basic Rate adapter for an earlier request.
Page 163 SFVRA-CFG. If the problem persists, contact your Distributor or Customer Support. Unable to send device information request to SFVRA after a terminal authentication. Unable to send to SFVRA Connection Manager. Verify proper configuration of SFVRA-CONN and Call Control options. 9W006 and 9W007...
Page 164 USER’S GUIDE Unable to send DL Config Request Unable to send DSL Config Request Unable to send Terminate DSL Request The above three messages indicate that an attempt has been made to dynamically update the Data Link configuration, but the system is unable to send an update message down to a Basic Rate adapter.
Page 165 A facility was requested which is not enabled. Verify that the specific facility is enabled by both DTE’s and the service provider. X25 facilities error, facility length too short The length of the facilities packet is too short. Contact your Distributor or Customer Support. 9W006 and 9W007...
Page 166 USER’S GUIDE X25 facilities error, invalid facilities parameter A value was chosen for facility which is out of the acceptable range of values for that facility. The range of acceptable values for that facility should be verified at both DTE’s and by the service provider.
Page 167 The default value is 512. The maximum is 2,000. You may need to reset the zone table capacity to a higher number. Zone allocation failed, maximum capacity already configured The maximum number of AppleTalk zones have been surpassed. Contact your Distributor or Customer Support. 9W006 and 9W007...
Page 168: Trace Messages
RACE ESSAGES VERVIEW Trace messages include the following categories of messages: Call Trace Messages PPP Packet Trace Messages Before trace messages can be logged to the system report log, you must first enable the type of trace you would like to use. Once enabled, the system includes the trace messages in the memory- resident report log.
Page 169: Call Trace Message Summary
SmartSwitch Remote Access Module system table, for a complete listing of cause codes. RACE ESSAGES Call Trace Messages 9W006 and 9W007...
Page 170 USER’S GUIDE Alerting on - pattern <pattern number> Informational call trace message. This indicates additional details on the <signal value> received in the “call progress” information message. Answer tone on Informational call trace message. This message is used to indicate additional details on the <signal value>...
Page 171 In - DL CFG ACK Slot=<slot # > Port=< port # > Ces=<communication endpoint suffix This is a data link initialization acknowledgment for the indicated data link. In - DSL CFG ACK Slot=<slot # > Port=< port # > This is a line initialization acknowledgment for the indicated line. 9W006 and 9W007...
Page 172 USER’S GUIDE In - FACILITY ACK Call Id=<call Id> Slot=<slot # > Port=<port # > ConnId=<connect Id> Ces=<communication endpoint suffix> The system has received a facility acknowledgment message from the network. The Call Id and Ces values are included for your Distributor or Cabletron Customer Support. The remaining parameters are used to report line details.
Page 173 Out - PROCEEDING Call Id=<call Id> Slot=<slot # > Port=<port # > Chans=<bearer channel map> Ces=<communication endpoint suffix> ConnId=<connect Id> The system is sending a connection to the network. This is sent in response to receiving a call indication. The <parameters> are included for your Distributor or Cabletron Customer Support. 9W006 and 9W007...
Page 174 USER’S GUIDE Recall dial tone on Informational call trace message. Received charge amount - <charge amount> The system has received an advice of charge from the network for the call just disconnected. The charge for this call is indicated in the charge amount parameter. Received unknown abnormal report value Slot=<slot # >...
Page 175: Ppp Packet Trace Messages
Protocol negotiation uses the following commands: Options Negotiated Authentication Protocol (PAP,CHAP) Multilink Protocol (MRRU, Endpoint Discriminator) Password validation Shared Secret validation Compression options Encryption options IP address Bridge options IPX options Appletalk options RACE ESSAGES PPP Packet Trace Messages 9W006 and 9W007...
Page 176 USER’S GUIDE • Configure Request The Configure Request is used to indicate the options that are supported by this sending device. The Request contains an option list and the desired values if they are different from the default value. • Configure ACK The Configure ACK is transmitted in response to a Configure Request.
Page 177 • Discard Request The Discard request packet is transmitted by a device to exercise the data link layer processing. This packet is silently discarded by the receiving device. RACE ESSAGES PPP Packet Trace Messages 9W006 and 9W007...
Page 178: System Maintenance
YSTEM AINTENANCE This grouping of information provides information to help you maintain your SmartSwitch Remote Access Module once it is operating. Note that the included system statistics information may also prove valuable in troubleshooting. We include the following chapters in the System Maintenance segment of the User’s Guide: •...
Page 179: Remote Management
EMOTE ANAGEMENT VERVIEW Once your system is initially configured (and thus assigned an IP address), you may use a variety of methods to remotely access and manage your system. This chapter describes many of these methods. For information on first-time access (either local or remote), refer to Remote Access Module.
Page 180: Snmp
USER’S GUIDE SNMP SITE.HQ Network Management Station MMAC PLUS C a b l e t r o n Systems SNMP: The NMS gathers information (including problem reports) from any SmartSwitch Remote Access Module SNMP (Simple Network Management Protocol) is a standard way of monitoring communication devices in IP networks.
Page 181: Usage Instructions
You will then select the desired SmartSwitch Remote Access Module and display the desired MIB information. As an example, the information displayed in the dr command would be located in the MIB structure under: [private] [enterprises] [networkExpress] [ih000] [ih000StatusReports] [ihStatusReportTable] EMOTE ANAGEMENT SNMP 9W006 and 9W007...
Page 182: Telnet
USER’S GUIDE ELNET IN_A> LAN TEST Telnet Client LAN Test Passed IN_A> LAN TEST LAN Test Passed MMAC PLUS C a b l e t r o n Systems Remote 1 Telnet is the standard way of providing remote login service. With Telnet, any user on the LAN or WAN executing a standard Telnet client program can remotely login to the SmartSwitch Remote Access Module and get an SmartSwitch Remote Access Module console session.
Page 183: Installation And Configuration
Remote Access Module Telnet commands. EMOTE ANAGEMENT Remote Site MMAC PLUS C a b l e t r o n Systems (Sub) Network 3 "SITE2" MMAC-Plus with No route entry SmartSWITCH configured to Remote Access Module Network 1 9W006 and 9W007 Telnet...
Page 184 USER’S GUIDE Notes: If you need to quit then restart the SmartSwitch Remote Access Module for some reason issue the restart command. Then reestablish your Telnet session. If you lose your Telnet connection within 10 seconds of entering the restart command, the command will not be executed.
Page 185: Win95 Dial-Up Networking
Double click on your new dialing icon to bring up the Connect To screen. Enter your user name and password. You may change options by clicking the box labelled Dialing Properties, but this isn’t necessary. Double click on Connect. This should place the call. EMOTE ANAGEMENT WIN95 Dial-Up Networking 9W006 and 9W007...
Page 186: Tftp
USER’S GUIDE TFTP TFTP Client PC MMAC PLUS C a b l e t r o n Systems Remote 1 Remote 1 TFTP (Trivial File Transfer Protocol) is the standard way of providing file transfers between devices. With TFTP any WAN or LAN user executing a standard TFTP client program can transfer files to and from the SmartSwitch Remote Access Module.
Page 187 • Number of successful file gets • Number of failed file puts • Number of failed file gets • Total bytes put • Total bytes get Statistics Files Config files tftp get EMOTE ANAGEMENT Other Files 9W006 and 9W007 TFTP...
Page 188: Carbon Copy
USER’S GUIDE ARBON Modem MMAC-Plus with MMAC PLUS C a b l e t r o n Systems Remote Access Module The Carbon Copy feature gives you complete remote management. Any command that you can issue on a local console session can be issued with Carbon Copy. Files can also be transferred between the Manager PC and the SmartSwitch Remote Access Module.
Page 189 The parameters that you may need to change are as follows: Quit, changes not saved eXit, changes saved ARAMETERS FOR ODEM SAGE for a sample screen. Follow the directions on the screen to EMOTE ANAGEMENT Carbon Copy Changing 9W006 and 9W007...
Page 190 USER’S GUIDE Modem Type You must change the modem type from the default of “Direct Connect” to your modem’s brand name. To make this change, enter a menu selection of “C” (for Modem Type). A list of modem types will be displayed. Arrow down to the type of modem you have installed. If the type of modem you have installed is not included on the list, select Hayes Smartmodem.
Page 191 Choose “ Terminate Link <F1> Carbon Copy will ask if you really want to terminate the link. To answer yes, press: <return> ESSION ” from the Carbon Copy command menu. Press: EMOTE ANAGEMENT Carbon Copy Getting Assistance. 9W006 and 9W007...
Page 192: Performing A File Transfer Using Carbon Copy
USER’S GUIDE Choose “ Return to Application Press: <F10> Performing a File Transfer Using CARBON COPY After a successful Carbon Copy logon, the lower right hand corner may contain the Carbon Copy menu. If the menu is not present, display it by pressing the <ALT> and <RIGHT SHIFT> keys simultaneously.
Page 193: Running Without Carbon Copy
Once the configuration changes have been made, remove the floppy and reboot your SmartSwitch Remote Access Module. Running the system with Disk 1 inserted is not recommended. 4096Kb 2560Kb 2048Kb 3072Kb Remote Mgt (CC) or Local Console Only Local Console Maximum Throughput Supported EMOTE ANAGEMENT Carbon Copy 4096Kb 9W006 and 9W007...
Page 194 USER’S GUIDE DDING ARBON If you wish to restore remote management to your system, re-add Carbon Copy by following the steps below: QUIT the SmartSwitch Remote Access Module. At the DOS prompt, type “addcc”. Reboot your SmartSwitch Remote Access Module. Note: Carbon Copy is a registered trademark of Microcom Systems, Incorporated.
Page 195: System Commands
YSTEM OMMANDS VERVIEW Two classes of system administration commands are available on the SmartSwitch Remote Access Module: guest commands and administrator commands. Guest commands provide current operational information only, and are available to all security levels. Administrator commands allows access to the complete system command set. You need an active administration session to issue these commands.
Page 196 USER’S GUIDE available. The System will ask you to enter or set the password for guest level access. Be careful, passwords are uppercase and lowercase sensitive. exit Terminates the administration session by logging-out the current administrator. You can start another session by using one of the two log-in commands outlined above. logout Terminates the administration session by logging-out the current administrator.
Page 197 Refer to the following example: Data Rate (Kbps) Swi Ded FrR X25 --------------------- YSTEM OMMANDS Viewing Operational Information Connect Time Tot (hr:min:sec) ----------- 00:31:39 12:22:18 04:02:22 System Messages Trace System 9W006 and 9W007...
Page 198 USER’S GUIDE [System Name]> NEIF id Name Type -- ---- ---- Ethernet Port 1 Ethernet Ethernet Port 2 Ethernet BRI.LINE.1 BRI D-Channel BRI.LINE.1 BRI D-Channel V.35.LINE V.35 The definitions of the interface types and the associated status possibilities are as follows: Ethernet Each Ethernet port is considered an Ethernet interface.
Page 199 For our example, the most connections possible without memory limitations is 88. This is the sum of all the connection types. Since there is not enough memory for 88, the actual number of Viewing Operational Information Potential Actual 9W006 and 9W007 YSTEM OMMANDS...
Page 200 USER’S GUIDE connections available is less than that amount (33). This means that any of the following combinations of connections would be allowed: Physical Connections If there was enough memory for all connections, the connection table would reflect both potential and actual connections as the same number. wan stats Displays the current system WAN connection statistics.
Page 201: Viewing Throughput Information
@ current bandwidth Kbps = ACTUAL BANDWIDTH UTILIZATION Samples Throughput Parameters Trigger Window Utilization (%) 10 Trigger Window Trigger Window Utilization (%) 10 Esc to return to Connection Monitor > YSTEM OMMANDS Viewing Throughput Information 9W006 and 9W007...
Page 202 USER’S GUIDE # 3. Example of three samples where actual bandwidth utilization was around 95% and underload was not being monitored (probably because only one connection was in place). In this example, overload is occurring on all three samples. # 4. Example of three samples where actual bandwidth utilization was around 70% and underload was being monitored at around 25% utilization of current bandwidth.
Page 203: Terminating And Restarting The Smartswitch Remote Access Module
Note that if the time command is issued without any parameters, the system will report the current time. Parameters following the time command are interpreted as an attempt to make a change. Terminating and Restarting the SmartSwitch Remote Access Module MART WITCH YSTEM OMMANDS EMOTE CCESS ODULE 9W006 and 9W007...
Page 204 USER’S GUIDE ERMINATING DMINISTRATION The following commands are used to display and to terminate active administration sessions. session This command will display the current active administration sessions. The example screen below illustrates the format in which this information is displayed: Login-Id Sess-Id Date/Time Idle(sec) Command -------- -------...
Page 205: Appletalk Routing Commands
1.3 30 /d200 which would send a ping to node number 3 or network number 1, with a timeout value of 30 seconds, and the data size would be 200 octets. YSTEM OMMANDS AppleTalk Routing Commands 9W006 and 9W007...
Page 206 USER’S GUIDE atalk port This command will display AppleTalk port information. A sample output screen is shown below: Port 1 type: LAN address: 20.20 flags: extended phase-2 default zone: zone1 lan port: 1 physical address: 00409A001AB3 Port 2 type: WAN address: 30.30 flags: extended phase-2...
Page 207 The remote AppleTalk network range reachable through this static route. Note that if there is only a single network number instead of a range, that number will appear twice under the network range field. state next hop zones valid ------ -------- ----------- good TRUE YSTEM OMMANDS AppleTalk Routing Commands AppleTalk Port 9W006 and 9W007...
Page 208 USER’S GUIDE distance The number of AppleTalk routers that are traversed in order to reach the destination AppleTalk network. state The state of the route. Possible values are: good - This indicates that this is a valid route. bad - This indicates that the indicated router has not been heard from in a while; it has timed out.
Page 209: Bridge Commands
MAC Address Monitor TYPE COUNT DEST 3C09 00010 00409A001023 3C02 00141 90409A000000 8137 00015 00409A002345 8137 00045 Number of Packets Received 00406 YSTEM OMMANDS Bridge Commands SOURCE TYPE COUNT 00409A001324-R 3C09 00140 00409A001000-L 3C09 00010 00409A003217-R 8137 00045 9W006 and 9W007...
Page 210 USER’S GUIDE The TYPE field is Ethernet type field of the LAN frame. This hexadecimal field represents the protocol identifier for an Ethernet formatted frame. For an 802.3 formatted frame, it is the length of the data unit. The COUNT field is the number of frames transferred for that destination address, source address, and Ethernet type combination.
Page 211: Call Control Commands
The default data rate value for HDLC calls is 56Kbps. The default data rate for digital modem calls is Auto. device The valid values are: • HDLC: used for normal HDLC-ISDN calls • DM: used for Digital Modem calls. YSTEM OMMANDS Call Control Commands 9W006 and 9W007...
Page 212 USER’S GUIDE bearer This field applies only to Digital Modem calls. The valid values are: • SPEECH (the default if no bearer type is specified) • 3.1KHZ The call peer command allows you to make a connection with another device. For example, to call a site with the configured phone number of 13135552222 and a data rate of 64Kbps, you would enter call peer 13135552222 64.
Page 213: Call Restriction Commands
When the Call Restriction feature is enabled on the SmartSwitch Remote Access Module, the following command is available through the administration console: cr stats Displays the current Call Restriction statistics. Refer to available statistics and their definitions. YSTEM OMMANDS Call Restriction Commands Call Restriction Statistics, for a list of 9W006 and 9W007...
Page 214 USER’S GUIDE OMPRESSION NFORMATION Compression statistics are only available for connections that are using a compression protocol. The following commands are used to display current compression information: cmp stats Displays the compression statistics for all active connections. Refer to a list of available compression statistics and their definitions. cmp stats <device name>...
Page 215: Ip Routing Commands
ARP table (dynamic or static), and the corresponding interface name are displayed. ip ping <host IP address> [timeout /dnnnn] Sends an ICMP Echo message to a specified host. The parameters for this command are: YSTEM OMMANDS IP Routing Commands 9W006 and 9W007...
Page 216 USER’S GUIDE host IP address IP address using dotted decimal notation for the target host. timeout Optional parameter that indicates the number of seconds to wait for an ICMP Echo Reply Message. The valid range for the time out value is 1 to 60. The default value is 10. /dnnnn Optional parameter that indicates the data size in bytes for the ICMP Echo message.
Page 217 Next Hop Mtr P 1/2 TAge 0.0.0.0 A 1/1 A30 0.0.0.0 A 1/1 A30 0.0.0.0 A 1/1 SN/A A 1/1 HN/A Next Hop Mtr P 1/2 TAge 0.0.0.0 0 H 0/1 SN/A YSTEM OMMANDS IP Routing Commands 9W006 and 9W007...
Page 218 USER’S GUIDE ip rip send Used to send the IP RIP update messages to a particular interface on demand. The example screen below demonstrates how you use this command. [System Name]> ip rip send 2.2.2.2 Sending IP RIP Update Message to Network 2.0.0.0 ip rip stats Displays global RIP statistics and also statistics for each configured RIP interface.
Page 219: Ipx Routing Commands
1 to 60 seconds. The default value is 10. Statistics, for a list of available statistics and Timer Response Information Response Thruput Response Delay Response NACK Received IPX Node Number = Protocol YSTEM OMMANDS IPX Routing Commands 9W006 and 9W007...
Page 220 USER’S GUIDE Note: The ipx diag and the ipx ping commands both test device connectivity (although both send back different types of responses). However, due to the variety of vendors and equipment available to networks, one command may work with a particular vendor or file server, while the other may not.
Page 221: Isdn Usage Commands
IPX Triggered RIP Statistics. IPX Triggered SAP Statistics. enabled 3 days, 4 hrs, 12 min, 38 sec 9W006 and 9W007 YSTEM OMMANDS ISDN Usage Commands...
Page 222: Lan Commands
USER’S GUIDE LAN C OMMANDS The following commands are used to display current system LAN diagnostic information: lan stats Displays the current LAN packet forwarding statistics, including the number of frames received and transmitted from LAN and WAN connections. Refer to available statistics and their definitions.
Page 223 8137 PEND 02608C4C0EAD 8137 PEND 02608C4C0EAD 8137 PEND 02608C4C0EAD 8137 PEND 02608C4C0EAD 8137 PEND 001.001.001.001 ACTV 001.001.001.001 ACTV 02608C4C0EAD 8137 PEND 02608C4C0EAD 8137 PEND 02608C4C0EAD 8137 PEND 02608C4C0EAD 8137 PEND 02608C4C0EAD 8137 PEND 02608C4C0EAD 8137 PEND 9W006 and 9W007 YSTEM OMMANDS...
Page 224 USER’S GUIDE NOVELL NetWare Packet Detail Screen Packet Number Received at Time 0015 Destination Address FFFFFFFFFFFF EtherNet Type is 8137, Check Sum Packet Length FFFF 0x0028 Network Destination 0000AAA1 Source 0000AAA1 Routing Information Protocol Socket Header 00 02 00 00 FF FD 00 01 00 02 Hit Escape to EXIT Packet Details Banyan Vines Packet Detail Screen Packet Number...
Page 225: Snmp Commands
<port #> Displays Spanning Tree port information for the specified port number (either “1” or “2”). br stpbrdg Displays Spanning Tree bridge information. YSTEM OMMANDS SNMP Commands SNMP Statistics, for a list of available 9W006 and 9W007...
Page 226: Spanning Tree Commands
USER’S GUIDE PANNING NFORMATION When Spanning Tree protocol is enabled on the SmartSwitch Remote Access Module, the following Spanning Tree Port Information is available for each LAN port on the system. This information is generated by issuing the br stpport <port #> Spanning Tree command. Port Priority The configured priority for this port.
Page 227 A flag that is set to “TRUE” when the system detects a topology change. Topology Change A flag that sets the topology change flag in configuration Spanning Tree messages that are transmitted. Used when the system is the root bridge. 9W006 and 9W007...
Page 228: Tcp Commands
USER’S GUIDE Aging Time The time period (in tenths of a second) used by the system to age unused entries out of the address table. Default Age Time The configured aging time the system uses. STP Enabled A flag that is set to “1” if the Spanning Tree protocol is enabled. TCP C OMMANDS TCP (Transmit Control Protocol) provides a connection-oriented reliable communication for...
Page 229: Telnet Commands
- Send "Break" request to server. escape - Send current "escape" character to server. synch - Send "Synch" signal to server. - Display this help information. YSTEM Telnet Commands Telnet section of the Remote System 9W006 and 9W007 OMMANDS...
Page 230 USER’S GUIDE The possible send parameters are defined as follows: send ayt The send ayt command sends the Telnet command function for “Are You There?” to the target host. This can be used to determine whether or not the target host is still responding. The target host is not required to respond to “are you there?"...
Page 231: Terminal Commands
The following commands are used to display the terminal type currently in use or to set the terminal type. term Displays the terminal type name. term set <terminal type> Allows you to set the terminal type. You may set the terminal type to either vt100 or ANSI. YSTEM OMMANDS Terminal Commands 9W006 and 9W007...
Page 232: Tftp Commands
USER’S GUIDE TFTP C OMMANDS The TFTP feature and its commands are only available when IP routing is enabled. The TFTP feature and file access are enabled by default when the system software is installed. The following TFTP commands are available: tftp get Allows you to perform the “TFTP GET”...
Page 233: Trace Commands
Enables or disables the tracing of incoming and outgoing PPP packets. If enabled, you can view the trace PPP information by issuing the dr command. Type/Mode Bytes Xmit Retries Client/Put 12752 Server/Get Server/Put 8481 (UDP Port: 5001) TFTP chapter. Messages. YSTEM OMMANDS Trace Commands Statistics, for a list of available 9W006 and 9W007...
Page 234: Udp Commands
USER’S GUIDE UDP C OMMANDS UDP (User Datagram Protocol) provides a datagram mode of communication for delivery of packets to a remote or on-node device. When the system’s IP operating mode is enabled, the following UDP commands are available: udp conns Displays the current UDP connection status.
Page 235 When clear is used, these statistics are cleared. wan stats Displays the current WAN statistics. Refer to their definitions. YSTEM WAN Commands WAN Statistics for a list of available statistics and 9W006 and 9W007 OMMANDS...
Page 236: System Statistics
YSTEM TATISTICS VERVIEW Statistics can either be generated by issuing the ds command to display the set of statistics known as the System Statistics, or by issuing a specific command to display statistics in a specific category. In addition to using the ds command to display the system statistics, they are also automatically written to a statistics log every 30 minutes.
Page 237: Call Restriction Statistics
This could be a shortage on the requesting side or the receiving side. HROUGHPUT ONITORING You can access these statistics by issuing the ds console command. Overload The number of bandwidth overload conditions. Underload The number of bandwidth underload conditions. TATISTICS YSTEM TATISTICS Call Restriction Statistics 9W006 and 9W007...
Page 238: Appletalk Statistics
USER’S GUIDE Idle The number of idle conditions that caused the last switched connection to be disconnected. PPLE TATISTICS You may display AppleTalk protocol statistics (subdivided into six subgroups) and AppleTalk port statistics. You can display all six subgroups of the AppleTalk protocol statistics by issuing the atalk stats command, or you can display the individual subgroups by adding an extra variable to the atalk stats command.
Page 239 (AEP) S PPLE ROTOCOL TATISTICS You can display this subgroup of AppleTalk statistics by issuing the atalk stats echo console command. atechoRequests The number of AppleTalk Echo requests received. atechoReplies The number of AppleTalk Echo replies sent. 9W006 and 9W007...
Page 240 USER’S GUIDE atechoOutRequests The count of AppleTalk Echo requests sent. atechoInReplies The count of AppleTalk Echo replies received. PPLE OUTING ABLE AINTENANCE You can display this subgroup of AppleTalk statistics by issuing the atalk stats rtmp console command. rtmpInDataPkts A count of the number of good RTMP data packets received by this system. rtmpOutDataPkts A count of the number of RTMP packets sent by this system.
Page 241 The number of times that a timeout occurred and a Transaction Request packet needed to be retransmitted by this host. atpReleaseTmExpCnts The number of times the release timer expired, as a result of which a Request Control Block had to be deleted. (NBP) S TATISTICS (ATP) S TATISTICS YSTEM TATISTICS AppleTalk Statistics 9W006 and 9W007...
Page 242: Appletalk Port Statistics
USER’S GUIDE atpRetryCntExceeds The number of times the retry count was exceeded, and an error was returned to the client of ATP. PPLE TATISTICS You can display the AppleTalk port statistics by issuing the atalk port stats console command. portInPackets The number of AppleTalk packets received on this port by this system.
Page 243: Bridge Statistics
CMP command. However, the ratios and counters for the direction(s) without an actual compression algorithm negotiated will not indicate any effective compression or decompression. YSTEM TATISTICS Bridge Statistics 9W006 and 9W007...
Page 244 USER’S GUIDE OMPRESSION ELATED TATISTICS cmp ratio The number of uncompressed bytes divided by the number of compressed bytes. uncmp Kbytes The total number of uncompressed kilobytes received. cmp Kbytes The total number of compressed kilobytes sent. total cmp reset count The total number of compression resets (peer and System sent resets).
Page 245: Digital Modem Statistics
TATISTICS You can access IP statistics by using the ip stats console command. These statistics are parts of the IP Group and the ICMP Group MIB variables that are defined in RFC-1213:MIB-II. YSTEM TATISTICS Digital Modem Statistics 9W006 and 9W007...
Page 246: Ip Group Statistics
USER’S GUIDE IP G ROUP TATISTICS ipForwarding The indication of whether the system is acting as an IP gateway in respect to the forwarding of datagrams received by, but not addressed to, this SmartSwitch Remote Access Module. IP gateways forward datagrams, IP hosts do not (except those source-routed via the host). ipDefaultTTL The default value inserted into the Time-To-Live field of the IP header of datagrams originated at this system, whenever a TTL value is not supplied by the transport layer protocol.
Page 247: Icmp Group Statistics
The number of ICMP messages that the system received but determined as having ICMP-specific errors (bad ICMP checksums, bad length, etc.). icmpInDestUnreachs The number of ICMP Destination Unreachable messages received. icmpInTimeExcds The number of ICMP Time Exceeded messages received. 9W006 and 9W007...
Page 248 USER’S GUIDE icmpInParmProbs The number of ICMP Parameter Problem messages received. icmpInSrcQuenchs The number of ICMP Source Quench messages received. icmpInRedirects The number of ICMP Redirect messages received. icmpInEchos The number of ICMP Echo (request) messages received. icmpInEchoReps The number of ICMP Echo Reply messages received. icmpInTimestamps The number of ICMP Timestamp (request) messages received.
Page 249: Ipx Statistics
The number of IPX packets discarded due to errors in their headers, including any IPX packet with a size less than the minimum of 30 bytes. ipxBasicSysInUnknownSockets The number of IPX packets discarded because the destination socket was not open. YSTEM TATISTICS IPX Statistics 9W006 and 9W007...
Page 250 USER’S GUIDE ipxBasicSysInDiscards The number of IPX packets received but discarded due to reasons other than those accounted for by ipxBasicSysInHdrErrors, ipxBasicSysInUnknownSockets, ipxAdvSysInDiscards, and ipxAdvSysInCompressDiscards. ipxBasicSysInBadChecksums The number of IPX packets received with incorrect checksums. ipxBasicSysInDelivers The total number of IPX packets delivered locally including packets from local applications. ipxBasicSysNoRoutes The number of times no route to a destination was found.
Page 251: Ipx Rip Statistics
You can access IPX triggered RIP statistics by using the ipx trigrip stats command. trigRipUpdateRequestsSent Number of triggered RIP update requests sent. trigRipUpdateRequestsRcvd Number of triggered RIP update requests received. trigRipUpdateResponsesSent Number of triggered RIP update responses sent. YSTEM TATISTICS IPX Statistics 9W006 and 9W007...
Page 252: Ipx Route Statistics
USER’S GUIDE trigRipUpdateResponsesRcvd Number of triggered RIP update responses received. trigRipUpdateAcksSent Number of triggered RIP update acknowledgments sent. trigRipUpdateAcksRcvd Number of triggered RIP update acknowledgments received. trigRipInputErrors Number of Triggered RIP input message errors. IPX R OUTE TATISTICS You can access IPX Route statistics by using the ipx route stats console command. Static Routes Number of static routes configured on this router.
Page 253: Ipx Triggered Sap Statistics
Maximum Services Maximum number of services this router is configured to handle. Available Services Number of services currently available on this router. High Water Mark Peak number of services this router has used. YSTEM TATISTICS IPX Statistics 9W006 and 9W007...
Page 254: Rip Statistics
USER’S GUIDE RIP S TATISTICS You can access RIP statistics by using the ip rip stats console command. Global RIP statistics and statistics for each configured RIP interface are included. RIP G LOBAL TATISTICS GlobalRouteChanges The number of route changes made to the IP route database by RIP. This does not include the refresh of a route’s age.
Page 255: Snmp Statistics
SNMP PDU that contains the value “readOnly” in the error-status field, as such this object is provided as a means of detecting incorrect implementations of the SNMP. snmpInGenErrs The total number of SNMP PDUs that were delivered to the SNMP Agent and for which the value of the error-status field is “genErr”. 9W006 and 9W007...
Page 256 USER’S GUIDE snmpInTotalReqVars The total number of MIB objects that have been retrieved successfully by the SNMP Agent as the result of receiving valid SNMP Get-Request and Get-Next PDUs. snmpInTotalSetVars The total number of MIB objects that have been altered successfully by the SNMP Agent as the result of receiving valid SNMP Set-Request PDUs.
Page 257: Tcp Statistics
The number of times TCP connections have made a direct transition to the CLOSED state from either the ESTABLISHED state or the CLOSE-WAIT state. tcpCurrEstab The number of TCP connections for which the current state is either ESTABLISHED or CLOSE- WAIT. This counter is not currently kept up to date. 9W006 and 9W007...
Page 258: Tftp Statistics
USER’S GUIDE tcpInSegs The total number of segments received, including those received in error. This count includes segments received on currently established connections. tcpOutSegs The total number of segments sent, including those on current connections but excluding those containing only retransmitted octets. tcpRetransSegs The total number of segments retransmitted (the number of tcp segments transmitted containing one or more previously transmitted octets).
Page 259 Displays the total number of Data Packets received. Error Packets Sent Displays the total number of Error Packets sent. Error Packets Received Displays the total number of Error Packets received. TFTP A LIENT NITIATED CTIVITY CTIVITY YSTEM TATISTICS TFTP Statistics 9W006 and 9W007...
Page 260: Udp Statistics
USER’S GUIDE ACK Packets Sent Displays the total number of ACK Packets sent. ACK Packets Received Displays the total number of ACK packets received. TFTP Sessions Opened Displays the total number of TFTP Sessions that have been opened. TFTP Sessions Closed Displays the total number of TFTP Sessions that have been closed.
Page 261: Layer 1 Pri Error Statistics
The number of times an error has occurred in the host clock system. If the wander of the transmit route clock is too great, data transmission errors will occur. Xmit Parity Errors The number of transmit parity errors. 9W006 and 9W007...
Page 262: Layer 1 General Statistics
USER’S GUIDE AYER ENERAL TATISTICS Note: Layer 1 general statistics apply to the indicated slot. Interrupts The number of hardware interrupts received from the layer 1 hardware device. Forced Resynchs The number of times layer 1 has attempted to manually synchronize to the incoming signal. Unknown Events If this counter is ever non-zero, call Customer Support Personnel.
Page 263 The total call minutes that have been logged for the month. calls (day) The total number of calls that have been made for the day. calls (month) The total number of calls that have been made for the month. 9W006 and 9W007...
Page 264: Overview
OUTINE AINTENANCE VERVIEW The information in this chapter provides instructions for performing routing maintenance on the SmartSwitch Remote Access Module. The information falls into the following categories: • installing/upgrading system software • performing a configuration backup and restore • obtaining system custom information NSTALLING PGRADING System software is delivered on 3.5"...
Page 265: A Ppendices
PPENDICES The User’s Guide includes the following appendices: • Getting Assistance Includes a System Problem Report you can use to inform us of any difficulties you have with our products. • System Commands A table that lists all system administration commands (including both Administrative and Guest commands).
Page 266 ETTING SSISTANCE EPORTING ROBLEMS For a fast response, please take the time to fill out the System Problem Report to inform us of any difficulties you have with our products. A copy of this report can be found at the end of this chapter.
Page 267 Cabletron Systems (603) 332-9400 PHONE (603) 337-3075 FAX _____________________________________________________________________________________________ OFTWARE Release: __________ Issue: __________ ARDWARE Platform __ CSX154 __ 9W006-200 __ CSX155 __ 9W006-400 __ CSX1000 __ 9W006-220 __ CSX1200 __ 9W007-200 __ CSX5500 __ 9W007-400 __ CSX6000 __ 9W007-220...
Page 268 DMINISTRATIVE The following table lists all system administration commands. Guest commands are identified in the command column. Command (GUEST) atalk arp atalk ping <dnet>.<dnode> {timeout/dnnn] example: atalk ping 1.3 30 /d200 atalk port atalk port stats [clear] atalk route atalk stats atalk stats atp atalk stats ddp atalk stats echo...
Page 269 IPXWAN stats ipx ipxwan stats <device> displays system-level or device-level statistics ipx ping <host> sends an ICMP echo message to the specified host DMINISTRATIVE ONSOLE OMMANDS ABLE 9W006 and 9W007...
Page 270 USER’S GUIDE Command ipx rip stats ipx route ipx route stats ipx sap stats ipx service ipx service stats ipx sap stats ipx spoof stats ipx stats ipx trigreq <device> ipx trigrip stats ipx trigsap stats isdn usage isdn usage clear lan stats lan stats clear lan test...
Page 271 TCP statistics telnet puts you in the Telnet command mode see telnet mode commands for available commands telnet <ip-address>[port # ] begins a Telnet session for the indicated Telnet host DMINISTRATIVE ONSOLE OMMANDS ABLE 9W006 and 9W007...
Page 272 USER’S GUIDE Command telnet mode commands: close exit open [target host][port # ] send [send parameter] set <name><value> status toggle term term set <terminal type> tftp get tftp put tftp session tftp session kill <session id> tftp stats (GUEST) time [hours:minutes:seconds] trace [on/off] trace ipxwan [on/off] trace ppp [on/off]...
Page 273 AUSE ODES ABLE The following table provides Q.931 cause codes and their corresponding meanings. Cause codes may appear in Call Trace Messages. Dec Value Hex Value Q.931 Cause valid cause code not yet received unallocated (unassigned number) Indicates that, although the ISDN number was presented in a valid format, it is not currently assigned to any destination equipment.
Page 274 USER’S GUIDE Dec Value Hex Value SmartSwitch Remote Access Module Q.931 Cause no answer from device (device alerted) Indicates that the destination has responded to the connection request but has failed to complete the connection within the prescribed time. Problem at remote end. call rejected Indicates that the destination was capable of accepting the call (was neither busy nor incompatible) but rejected the call for some reason.
Page 275 X.213) could not be provided by the network. This may be a subscription problem. requested facility not subscribed Indicates that the remote equipment supports the requested supplementary service but that this is available only by subscription. reverse charging not allowed AUSE ODES ABLE 9W006 and 9W007...
Page 276 USER’S GUIDE Dec Value Hex Value SmartSwitch Remote Access Module Q.931 Cause outgoing calls barred outgoing calls barred within CUG incoming calls barred incoming calls barred within CUG call waiting not subscribed bearer capability not authorized Indicates that the device has requested a bearer capability that the network is able to provide, but that the device is not authorized to use.
Page 277 Indicates that the receiving equipment received a message that did not include one of the mandatory information elements. D-channel error. If this error is returned systematically, report the occurrence to your authorized service provider. AUSE ODES ABLE 9W006 and 9W007...
Page 278 USER’S GUIDE Dec Value Hex Value SmartSwitch Remote Access Module Q.931 Cause message type non-existent or not implemented Indicates that the receiving equipment received a message that was not recognized either because the message type was invalid, or because the message type was valid but not supported. This is either a problem with the remote configuration or a problem with the local D-channel.
Page 279 Indicates that an event occurrent but that the network does not provide causes for the actions that it takes, therefore the precise nature of the event cannot be ascertained. This may, or may not, indicate the occurrence of an error. 9W006 and 9W007...
Page 280 USER’S GUIDE NDEX Numerics 9W006 modules 9W007 modules accessing the module 48, 195 admin administration console commands connector administration sessions AppleTalk routing commands port statistics problem diagnosis statistics verification verifying initialization verifying over LAN verifying over WAN atalk commands atalk port stats...
Page 281 IPX routing commands problem diagnosis statistics verification verifying over LAN verifying over remote LAN verifying over WAN verifying triggered RIP/SAP ISDN configuration options ordering PRI service isdn usage commands keyboard connector 9W006 and 9W007...
Page 282: Reporting Problems
USER’S GUIDE LAN adapter initialization messages 75, 82 problem diagnosis verification messages lan commands LAN connection operation verification LAN statistics lan test LEDs Ethernet activity power list (file name) list rel_note.txt login commands logout maintenance manage 35, 38 Manage Mode 197, 200 messages system messages...
Page 283 TFTP remote management statistics tftp commands throughput monitor statistics 199, 203 time tools for configuration for remote management trace commands trace messages call trace messages PPP packet summary triggered RIP/SAP commands problem diagnosis 251, 253 statistics verification 9W006 and 9W007...
Page 284 USER’S GUIDE statistics udp commands upgrade.osw 50, 264 upgrading software utility commands VCCI notice verification module installation requirements verifying the installation AppleTalk bridge initialized compression dedicated connection dial out hardware resources IP router initialized IP routing over interfaces IPX routing LAN connection remote device connectivity reserved bandwidth...

This manual is also suitable for:

Smartswitch 9w007

Cabletron Systems SmartSwitch 9W006 User Manual

Using this Guide

System Overview

The Smartswitch Remote Access Module

Hardware Overview

Software Overview

Configuration Overview

System Installation

Ordering PRI ISDN Service (US Only)

Hardware Installation

Accessing the Smartswitch Remote Access Module

Upgrading System Software

Troubleshooting

System Verification

Problem Diagnosis

System Messages

Trace Messages

System Maintenance

Remote Management

System Commands

System Statistics

Routine Maintenance

Appendices

Getting Assistance

Quick Links

Related Manuals for Cabletron Systems SmartSwitch 9W006

Summary of Contents for Cabletron Systems SmartSwitch 9W006