Cabletron Systems SmartSwitch 9W006 User Manual page 79

Action:
1. If the system has been operational for longer than 2 minutes, verify that the line is correctly
attached to the proper system resource and port. If not, wait for 2 minutes and check again for
the WAN line availability messages.
2. If the line was correctly attached in action 1, turn the system off, then on. If this fails to correct
the problem, continue with the next step.
3. For the "Out Svc2 (slot # , port # )" message with a Primary Rate line, call your line provider and
have the data link restarted.
4. For the "Out Svc3 (slot # , port # )" on an Auto TEI line, check configuration. Try reconfiguring
(using SFVRA-CFG) the line using non-auto TEI. To do this:
a. If it is not already running, start up SFVRA-CFG.
b. From the toolbar, select Functions, then select Circuits or click the
c. From the displayed list, double click on the circuit (line) in question.
d. Click on the Data Link tab.
e. Change the TEI negotiation value from Auto to Non-Auto. Click OK, then click Close.
f. If you made any changes to the configuration, download the new configuration files to
effected site.
For more detailed instructions, refer to the following sections in the SFVRA Configuration
Manager User's Guide:
• For data links: refer to Configuring Circuit Data Links in the Configuring Circuits chapter.
• For downloading configuration files: refer to Downloading Configuration Updates in the
Exporting Configuration Files chapter.
5. If the above actions fail to correct the problem, then call your phone company (carrier) to check
the status of the line. If it is determined that there is no problem with the line, contact Customer
Support.
Problem:
A WAN line is unavailable, and the following two messages are displayed together (to display
messages, issue the dr console command):
WAN card in slot <slot #> signals it is operational
Abnormal response rcvd: state=-1 msg=73 reason=6 cc state=-1
Action:
1. Check the configuration. Verify that all lines are configured with corresponding data links. If
this is not the case, add data links to all configured lines using SFVRA-CFG.To do this:
a. If it is not already running, start up SFVRA-CFG.
b. From the toolbar, select Functions, then select Circuits or click the
P D
ROBLEM IAGNOSIS
WAN Line Availability
icon.
icon.
9W006 and 9W007 79