Alcatel-Lucent 1830 PSS-16 Maintenance And Trouble-Clearing User Manual page 565

Trouble-clearing procedures
SWUPGFAIL
....................................................................................................................................................................................................................................
Table 2-2
Upgrade
status
Load file not
found
Load could not
be activated
Operation
interrupted by
reset
Software version
mismatch
Activity switch
failed
Mate EC unable
to take activity
...................................................................................................................................................................................................
3 Perform a warm reset on the card that failed to upgrade and try the upgrade procedure
again.
CLI
WEBUI
...................................................................................................................................................................................................
Perform a cold reset of the card on the card that failed to upgrade and try the upgrade
4
procedure again.
CLI
WEBUI
....................................................................................................................................................................................................................................
1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
Software upgrade status and actions (continued)
Action
A software load file could not be found on the disk. Repeat the upgrade to
transfer the file from FTP to the disk.
The correct load could not be activated.
Retry the upgrade process.
Card was reset while upgrade was underway.
1. Wait for the reset of card to complete.
2. Relog into NE (if required).
3. Retry the upgrade process.
A commit failed because not all cards were running the same software
release. This error is not the cause of an upgrade failure alarm.
Repeat the upgrade process.
The CCs failed to switch activity, so the upgrade cannot continue.
1. Resolve redundancy issues.
2. Retry the upgrade process.
The inactive EC was unable to take activity, so the upgrade cannot continue.
1. Resolve redundancy issues.
2. Retry the upgrade process.
card type shelf slot
config card
Select the card, click the
card_type shelf slot
config card
Select the card, click the
SWUPGFAIL (Software Upgrade Failed)
reset warm
Reboot tab, select Warm Reboot
reset cold
tab, select
Reboot Cold Reboot
> Submit .
> .
Submit
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