Alcatel-Lucent 1830 PSS-16 Maintenance And Trouble-Clearing User Manual page 316

Trouble-clearing procedures
DBMEMTRF
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The Active Equipment Controller is unable to synchronize its database with the inactive
Equipment Controller. This alarm may be raised under the following conditions:
• An incorrectly seated Equipment Controller
• The software loads on the active and inactive Equipment Controllers are not
compatible
• A hardware problem with one or both controllers
Severity
Service affecting?
Applicability
Corrective Action
At the end of each step wait to see if the fault clears. If not, continue with the next step.
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1 Check the software load on each of the two Equipment Controllers and verify that they
match. If the loads are different, force the Equipment Controller with the incorrect load to
upgrade to the correct running load.
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Remove the Equipment Controller with the condition and examine the connector on the
2
back of the card for damage, including bent or broken pins.
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Examine the connector on the backplane for damage. If there is damage to the backplane
3
of the shelf, contact your service representative.
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4 Re-insert the Equipment Controller into its original slot and allow the card to initialize.
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Repeat
5
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6 Replace the Equipment Controller with the DBMEMTRF condition with a new unit. If
the condition is not cleared, replace the second Equipment Controller with a new unit.
Follow the return and repair process to return the faulty card to an authorized repair
center for replacement.
E
N D O F
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2-66
Major
No
Equipment Controller, System
Step 2 through Step 4
S T E P S
for the second Equipment Controller.
DBMEMTRF (Database synchronization failure)
1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011