Alcatel-Lucent 1850 TSS-320 Maintenance & Trouble-Clearing Manual
Alcatel-Lucent 1850 TSS-320 Maintenance & Trouble-Clearing Manual

Alcatel-Lucent 1850 TSS-320 Maintenance & Trouble-Clearing Manual

Transport service switch
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Alcatel-Lucent 1850
TRANSPORT SERVICE SWITCH (TSS-320)| RELEASE 2.0
MAINTENANCE & TROUBLE-CLEARING GUIDE
8DG08136DAAA
June 2010
ISSUE 3

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Summary of Contents for Alcatel-Lucent 1850 TSS-320

  • Page 1 Alcatel-Lucent 1850 TRANSPORT SERVICE SWITCH (TSS-320)| RELEASE 2.0 MAINTENANCE & TROUBLE-CLEARING GUIDE 8DG08136DAAA June 2010 ISSUE 3...
  • Page 2 The product specification and/or performance levels contained in this document are for information purposes only and are subject to change without notice. They do not represent any obligation on the part of Alcatel-Lucent. Such obligations will only be committed to in a written sales agreement signed by Alcatel- Lucent.
  • Page 3: Table Of Contents

    3.1.2 Remote Craft Terminal (RCT) management center ............. 3.2 On-site trouble clearing......................3.2.1 ZIC connection........................3.2.2 Lamp test check........................3.3 Troubleshooting by ZIC......................3.3.1 Troubleshooting with Automatic Laser Shutdown..............Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Table of Contents 8DG08136DAAA Edition 3 1/158...
  • Page 4 4.3.2 General rules on spare parts management ................. 4.3.3 Particular rules on spare parts management ............... 4.4 General on replacements with spare procedure..............4.4.1 Alcatel-Lucent 1850 TSS-320 equipment access ..............4.4.2 Units replacement and warnings..................4.5 Common units replacement..................... 4.5.1 EC320 unit replacement ......................
  • Page 5 6.3.2 Performance management error messages ................ 141 6.3.3 USM system error messages ....................141 7 FREQUENTLY ASKED QUESTION ....................143 7.1 Overview ............................ 143 7.2 FAQ on general subjects......................144 Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Table of Contents 8DG08136DAAA Edition 3 3/158...
  • Page 6 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 4/158 8DG08136DAAA Edition 3 Table of Contents...
  • Page 7: List Of Figures

    Figure 14. Example of SONET port view (contd.) .................. Figure 15. Alcatel-Lucent 1850 TSS-320 subrack view alarms and status (example)......Figure 16. Alcatel-Lucent 1850 TSS-320 rack view alarm and status (example) ........Figure 17. Shelf-1-1 view alarms ......................Figure 18. Equipment view alarms and status (example) ..............
  • Page 8 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 6/158 8DG08136DAAA Edition 3 List of Figures...
  • Page 9: List Of Tables

    Table 15. DATA units..........................115 Table 16. DATA optical modules ......................115 Table 17. WDM units ..........................129 Table 18. List of FAQs on general subjects.................... 144 Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 List of Tables 7/158 8DG08136DAAA Edition 3...
  • Page 10 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 8/158 8DG08136DAAA Edition 3 List of Tables...
  • Page 11: Preface

    This material is protected by the copyright laws of the United States and other countries. The technical infor- mation of this manual is the property of Alcatel-Lucent. No part of this manual may be reproduced, translated, stored in a retrieval system, or transmitted or distributed by any means, electronic or mechanical, by photo- copying, recording, or otherwise, without the written permission of Alcatel-Lucent.
  • Page 12 The fact of merely reading this document and the associated docu- ments indicated in “Product Information” manual (Related Documents on page 12) is considered as not enough. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 10/158 8DG08136DAAA Edition 3 Preface...
  • Page 13: Applicability

    Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Craft Terminal Operation Guide (see Related Documents on page Intended audience The present manual addresses everyone carrying out work of any kind on Alcatel-Lucent 1850 TSS-320 sys- tems. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0...
  • Page 14: Related Documents

    Related Documents The complete list of guides related to the 1850 TSS-320 can be found in the following manual: DOCUMENT Part Number Description Alcatel-Lucent 1850 Transport 8DG 08136 AAAA Provides information on Equipment description, com- Service Switch (TSS-320) position, features of the equipment, detailed board...
  • Page 15: Document Support

    Document support Alcatel-Lucent provides a referral telephone number for document support. Use this number to report errors or to ask questions about the document. This is a non-technical number. The referral number is 1 (888) 727 3615 (continental United Status) or +1 (630) 713 5000 (for all countries) Technical support For technical support, contact your local Alcatel-Lucent customer support team.
  • Page 16: Document Structure

    FREQUENTLY ASKED QUESTION: Some of the possible customer questions about equip- ment maintenance are listed. General Information on Documentation Refer to Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Product Information guide (Related Doc- uments on page 12) in order to have information about Alcatel-Lucent Customer Documentation organization.
  • Page 17: General

    Maintenance procedures - These are to be executed on the equipment (example: upgrading). • Frequently asked question - These are to facilitate the solution of customer maintenance activ- ities. The first part of this guide contains general maintenance indications. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 General 15/158 8DG08136DAAA Edition 3...
  • Page 18: Instruments And Accessories

    1.2 Instruments and Accessories There is a Personal Computer which displays all of the alarms. It also manages the Alcatel-Lucent 1850 TSS- 320 equipment by a suitable interface: – TL1 (Translation Languages 1) – CLI (Common Languages Interface) – CT (ZIC = Zero Installation Craft terminal) Where Telecommunication Management Network (TMN) is implemented, an Operation System (OS) displays alarms and manages all the connected equipment of the network.
  • Page 19: Symbols Used And Conventions

    Example of a command or option of a pull down menu Diagnosis Alarms (PC screens). FAN320 Example of unit or PIM or module acronym (PC screens). NOT used Function NOT operative in the current release. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 General 8DG08136DAAA Edition 3 17/158...
  • Page 20: General Safety Rules And Warnings

    1.4 General Safety Rules and Warnings 1.4.1 General Safety Pay attention to the following information CAUTION WHEN CARRYING OUT THE GIVEN OPERATIONS OBSERVE THE NORMS STATED IN THE Alcatel-Lucent 1850 Transport Service Switch (TSS-320) PRODUCT INFORMATION GUIDE (see Related Documents on page 12). SAFETY RULES Carefully observe the front-panel warning labels prior to working on optical connections while the equipment is in-service.
  • Page 21: General Rules

    SAFETY RULES Possibility of eye damage. Carefully read and strictly observe the rules pointed out in the relevant Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Product Information guide (see Related Documents on page 12). 1.4.2 General Rules Pay attention to the following information Generally observe the following indications: •...
  • Page 22: Optical Precautions

    CAUTION An ESD wristband must be worn and clipped to the Alcatel-Lucent 1850 TSS- 320 Rack at all times when equipment cards are being handled. 1.4.4 Optical Precautions Pay attention to the following information Under normal operating conditions, the optical fibre equipment forms part of a closed system, i.e., the invisible radiation produced is contained within closed paths.
  • Page 23 Only use approved methods and materials for cleaning optical fibres. – Ensure that optical connector dust caps are in place whenever the equip- ment is powered and is not in a closed system. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 General 8DG08136DAAA Edition 3 21/158...
  • Page 24: Maintenance Of The Pc

    Software Product not work properly or not respond to the operator's commands. If the ZIC application is not responding, the operator can close all opened applications referred to Alcatel- Lucent 1850 TSS-320 management. If this is not possible, proceed to PC restart.
  • Page 25: Routine Maintenance

    Typically, digital equipment requires no routine maintenance. 2.2 HW and SW Routine Maintenance actions For the Alcatel-Lucent 1850 TSS-320 equipment, both HW and SW routine maintenance procedures are provided. In the following paragraphs, the HW routine maintenances actions are scheduled: •...
  • Page 26: Routine Maintenance Every 6 Months

    RACK. ENSURE THAT IT IS WORKING AND THAT ITS FANS ARE ROTATING. SAFETY RULES Possibility of personal injury. Personal injury can be caused by rotating fans. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 24/158 8DG08136DAAA Edition 3 Routine Maintenance...
  • Page 27 Clean the Fan Unit Protection by appropriate tools. Re-insert the Fan Unit Protection into the guide. Insert the screw (1) to secure the Fan Unit Protection to the lower FAN320 unit. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Routine Maintenance 8DG08136DAAA Edition 3 25/158...
  • Page 28: Routine Maintenance Every 12 Months

    Exercise caution to avoid shorting power input terminals. For the Alcatel-Lucent 1850 TSS-320 equipment, the following operations must be executed every year: Check that the connection cable is correctly terminated to ground;...
  • Page 29: Routine Maintenance Every 2 Years

    2.5.2 on page 29. It is suggested to replace the Fan Unit Protection placed at the bottom of the Alcatel-Lucent 1850 TSS-320 subrack (under the lower FAN320 unit) after two years. For the substitution refer to the sequences shown in para.
  • Page 30 FAN unit: it is working and its fans are rotating. Personal injury could result if fingers touch the fans. – After the extraction of a FAN320 unit from the Alcatel-Lucent 1850 TSS-320 SUBRACK wait atleast for 10 seconds to permit the fans to stop. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance &...
  • Page 31: Fan320 Unit Substitution Procedure

    Unscrew the retained screws (6), (one on the right and one on the left) of the FAN320 unit. Extract the FAN320 unit (3) or (4) from the Alcatel-Lucent 1850 TSS-320 subrack (2). Insert a new FAN320 unit into the Alcatel-Lucent 1850 TSS-320 subrack and check the correct functionalities: “status LED” (ref.
  • Page 32: Figure 1. Alcatel-Lucent 1850 Tss-320 Equipment Cooling System

    Figure 1. Alcatel-Lucent 1850 TSS-320 equipment Cooling System Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 30/158 8DG08136DAAA Edition 3 Routine Maintenance...
  • Page 33: Figure 2. Fan320 Unit Extraction

    Figure 2. FAN320 unit extraction Figure 3. FAN320 unit insertion Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Routine Maintenance 8DG08136DAAA Edition 3 31/158...
  • Page 34: Fan Unit Protection Substitution Procedure

    33, and Figure 5. on page 33. Replace the Fan Unit Protection from the Alcatel-Lucent 1850 TSS-320 subrack as follow: Unscrew the retained screws (1) that secures the Fan Unit Protection (2) to the lower FAN320 unit (3).
  • Page 35: Figure 4. Fan Unit Protection Extraction

    Figure 4. Fan Unit Protection extraction Figure 5. Fan Unit Protection insertion Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Routine Maintenance 8DG08136DAAA Edition 3 33/158...
  • Page 36: Sw Routine Maintenance

    2.6 SW routine maintenance In the current release is NOT provided any SW routine maintenance procedures. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 34/158 8DG08136DAAA Edition 3 Routine Maintenance...
  • Page 37: Troubleclearing

    The Alcatel-Lucent 1850 Transport Service Switch (TSS-320) equipment is provided with LEDs which indicate the following: – Unit Alarms Each unit and PIMs equipped in the Alcatel-Lucent 1850 TSS-320 are provided with a bicolor LED (green/red) and/or a multi color LED (green/red/orange) indicating the status of the unit. • Bicolor LED generally indicates: –...
  • Page 38 The red LEDs C, M, and m to turn off (free to accept other alarms). If both LEDs are on, use the Attend command twice: one for attending the Not Urgent alarm and one for attending the Urgent alarm. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 36/158...
  • Page 39: On-Site Trouble Clearing

    The PC is connected to the ZIC by Q interface on matrix (ref. Figure 20. on page 61). 3.2.2 Lamp test check The operator can check the LEDs’ function of the equipped units provisioned in the Alcatel-Lucent 1850 TSS- 320 by the appropriate Lamp Test key (ref. Figure 20. on p. 61).
  • Page 40: Figure 6. General Flow Chart For On Site Troubleshooting

    ON. By ZIC, after having detected the Maintenance operation must be performed type of failure, establish if on the Alcatel-Lucent 1850 TSS-320 equipment. intervention must be By ZIC and according to the type of alarm, immediate or not, as stated proceed as indicated in para.
  • Page 41: Figure 7. Flow Chart For Power Supply Alarm

    Should it have failed then all units LEDs will be OFF (follow output “yes” of the flow chart). If Power Supply is present proceed with output “no”. Figure 7. Flow chart for Power Supply alarm Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 39/158...
  • Page 42: Troubleshooting By Zic

    These above said paragraphs describe general aspect of alarms meaning and relevant maintenance actions that can be done with the information given in the applications. In case of unit replacement, follow the indications reported in Chapter on page 89. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 40/158 8DG08136DAAA Edition 3...
  • Page 43: Troubleshooting With Automatic Laser Shutdown

    In this paragraph, the following are shown: • A general view of the Alcatel-Lucent 1850 TSS-320 equipment by a subrack view on the ZIC (refer Figure 8. on p. 42), where the main menus of the SW application and the mains fields (TDM/ DWDM alarms and Data alarms) are detailed.
  • Page 44: Figure 8. Alarms/Status View Organization (Rack View Example)

    Menu bar Alarm table Tree area Alarms display window Figure 8. Alarms/status view organization (rack view example) Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 42/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 45: Alarm Summary

    Alarms not associated to the previous Others Indeterminate alarm severities. Not operative. NOTE: Alarm Severity Assignment Profile can modify the assignment of each alarm root to the various synthesis. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 43/158...
  • Page 46: Alarm Filter

    Click Search to apply the filter based on the criteria selected. – Click Cancel to return back to the previous window. Figure 9. Alarm filter Detailed information of each alarm is supplied in the table. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 44/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 47: Alarms Information

    The information supplied helps the operator during the troubleshooting operation. The maintenance action must take into account the unit or PIM or module where the alarm is detected. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3...
  • Page 48: Board View Alarms And Status

    In the case of units with multi-access points (i.e,. containing PIMs or modules) lower level views are available by expanding the equipment tree. The alarms of a PIM or module are managed as in the Board view. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 46/158...
  • Page 49: Figure 10. Unit View Alarms And Status (Example)

    Figure 10. Unit view alarms and status (example) Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 47/158...
  • Page 50: Figure 11. Module View Alarms And Status (Example)

    Figure 11. Module view alarms and status (example) Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 48/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 51: Port View Alarms

    Figure 13. on p. – Click View hyperlink in the Alarms panel to view the alarms reported by the selected port as shown in Figure 14. on p. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 49/158...
  • Page 52: Figure 13. Example Of Sonet Port View Alarms

    Figure 13. Example of SONET Port View alarms Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 50/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 53: Shelf And Rack View Alarms

    If no alarms are raised, then NO ALARMS present is displayed. This board alarm summary is activated when one of the board alarms (those reported at the bottom of the Board view) is active. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 51/158...
  • Page 54: Figure 15. Alcatel-Lucent 1850 Tss-320 Subrack View Alarms And Status (Example)

    Figure 15. Alcatel-Lucent 1850 TSS-320 subrack view alarms and status (example) Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 52/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 55: Figure 16. Alcatel-Lucent 1850 Tss-320 Rack View Alarm And Status (Example)

    Figure 16. Alcatel-Lucent 1850 TSS-320 rack view alarm and status (example) Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 53/158...
  • Page 56: Equipment View Alarms

    A Details button appears. Click the details button as shown in Figure 19. on p. – See Figure 12. on p. 49 Figure 13. on p. 50 to view the associated alarms reported by the equipment. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 54/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 57: Figure 18. Equipment View Alarms And Status (Example)

    Figure 18. Equipment view alarms and status (example) Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 55/158...
  • Page 58: Figure 19. Equipment View Alarms (Contd.)

    Figure 19. Equipment view alarms (contd.) Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 56/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 59: External Points View Alarms

    Table 11. on page 60 For more details about all access points and relevant meanings of Common units and information about all other units provisioned for the Alcatel-Lucent 1850 TSS-320 equipment refer to the Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Product Information guide.
  • Page 60: Table 9. Mt320Nd Unit Leds Meanings

    ---- EPS not configured EPS configured - unit active green blinking ---- status EPS configured - unit stand-by light orange blinking EPS configured but not available Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 58/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 61 (DS1) 1000 Mbit/s link active without activity orange blinking 1000 Mbit/s link active with activity ---- half duplex Drop Shelf interface full duplex yellow (DS2) blinking collision Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 59/158...
  • Page 62: Table 10. Psf320 Unit Leds Meanings

    Table 11. FAN320 unit LEDs meanings FAN320 unit ref. INDICATION MEANING color status ---- unit inserted and not running unit in service green board blinking ---- STATUS unit fail blinking ---- Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 60/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 63: Figure 20. Ec320 And Mt320Nd Unit Frontplate

    AT AB EC320 slot 1 and 20 (*) (*) in the current release slot 1 ONLY MT320ND slot 10 and 11 Figure 20. EC320 and MT320ND unit frontplate Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 61/158...
  • Page 64: Figure 21. Psf320 And Fan320 Unit Frontplate

    PSF320 slot 39 and 37 FAN320 slot 42 and 43 Figure 21. PSF320 and FAN320 unit frontplate Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 62/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 65: Condition Types

    The various notification codes are as follows: • CR Critical Alarm • MJ Major Alarm • MN Minor Alarm • NA Not Alarmed • Not Reported Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 63/158...
  • Page 66: Equipment Condition Types

    Indicates failure of the clock on the circuit pack. Protection available, service is not affected. 11GB-UAR Indicates failure of the clock on the circuit pack. Service is affected Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 64/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 67 2G5SO 8XSO Hardware error is detected EC320 associated with a module. FAN320 Service is not affected LDRX-TX MT320 OTU-2 PIM10GE PIM1GE PIMMS PSF320 PP20G WR4-8 Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 65/158...
  • Page 68 Logical removal was performed on an equipment module and EC320 protection is not available FAN320 MT320 Logical removal was performed PSF320 on an equipment module and protection is available Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 66/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 69 SWDWN Indicate that the identified mod- 10GSO ule is being downloaded with a 2G5SO 8XSO EC320 MT320 PIM10GE PIM1GE PIMMS PP20G Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 67/158...
  • Page 70 LDRX-TX Indicates excessive tempera- ture on the circuit pack. Service is affected WKSWPR Automatic switch of working EC320 module to protection. MT320 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 68/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 71: Facility Condition Types

    APR Active on LDRX in Node OTSPORT APR Active on LDRX in Node OTSPORT APR-TX APR Active on LDTX in Node OTSPORT APR Active on LDTX in Node OTSPORT Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 69/158...
  • Page 72 (TRM) OR (Protected AND Pro- OC192 tection Available) OC48 Excessive Bit error rate, not STS1 (TRM or ACT or BUSY) OR STS12C (Protected Protection STS192C Available) STS3C STS48C Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 70/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 73 IPCP Line DCC connection fail- OC12 ure. Alarm raised after MAX- OC192 TERM count exhausted or reception of Code reject OC48 IPCPSCONFA IPCP Section DCC connection OC12 failure OC192 OC48 Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 71/158...
  • Page 74 Payload Locked, (not Pro- tected or Protection not Avail- ODU2 able) LCPLCONFAIL LCP Line DCC connection fail- OC12 ure: Alarm raised after MAX- OC192 CONFIG count exhausted. OC48 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 72/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 75 Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 73/158...
  • Page 76 BUSY) AND (not Protected STS12C or Protection not available) STS192C STS3C STS48C Loss of Pointer, (TRM or ACT STS1 or BUSY) OR (Protected AND STS12C Protection available) STS192C STS3C STS48C Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 74/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 77 LSSEGR Loss of Character Synchroni- 10GFC zation Egress, (not Protected GBE10 or Protection not available) Loss of Character Synchroni- 10GFC zation Egress, (Protected AND GBE10 Protection available) Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 75/158...
  • Page 78 Manual Switch of Service from Protection back to Working STS1 facility. STS12C STS192C STS3C STS48C MANWKSWPR Manual Switch of Service from Working to Protection Facility. STS1 STS12C STS192C STS3C STS48C Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 76/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 79 Code OC48 reject Payload Type Mismatch, (not Protected or Protection not ODU2 available) Payload Type Mismatch, (Pro- tected AND Protection avail- ODU2 able) Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 77/158...
  • Page 80 Roll Monitoring, receive-side of STS1 the new port being monitored STS12C for valid signal. STS192C STS3C STS48C SCOTPWR SCOT Power Adjustment Fail OCHPORT OTSPORT SCOT Power Adjustment Fail OCHPORT OTSPORT Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 78/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 81 Transmitting SUPVY LOS OTSPORT Transmitting SUPVY LOS OTSPORT Trail trace Identifier Mismatch, ODU2 (not Protected or Protection not OTU2 available). Trail trace Identifier Mismatch, ODU2 (Protected Protection OTU2 Available). Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 79/158...
  • Page 82 STS-1/VT1.5 that is a member of a VCG. Always non-service affecting. VCLOM Loss of Multiframe on a path facility that is a member of a STS1 VCG. Always non-service affecting. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 80/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 83 STS48C period is in effect. Wait to Restore state. A failure has cleared and traffic will be restored to the working side when the revert timer expires Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 81/158...
  • Page 84: System Command Condition Types

    MAN- Indicates that a manual switch SWTOSEC to the Secondary Reference has occurred NTPOOSYNC Network Time Protocol enabled, but no NTP server is reachable Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 82/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 85: Transient Condition Types

    SCOT Span Measurement Fail- OTSPORT SCOT Span Measurement Fail- OTSPORT T-BBE-ODU Indicates a BBE-ODU Thresh- ODU2 old Crossing was detected T-BBE-OTU Indicates a BBE-OTU Thresh- OTU2 old Crossing was detected Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 83/158...
  • Page 86 Indicates a ES-OTU Threshold OTU2 Crossing was detected T-ES-PCS Indicates a ES-PCS Threshold 10GFC Crossing was detected GBE10 T-ES-PCST Indicates a ES-PCS Threshold 10GFC Crossing was detected GBE10 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 84/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 87 Indicates a OPR-L Tide mark 10GFC Threshold Crossing GBE10 detected OC192 OCHPORT OSCPORT OTU2 T-OPT-H Indicates a OPT-H Tide mark 10GFC Threshold Crossing GBE10 detected OC192 OCHPORT OSCPORT OTU2 Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 85/158...
  • Page 88 10GFC old Crossing was detected GBE10 T-SESL Indicates a SES-L Threshold OC12 Crossing was detected OC192 OC48 Indicates a SES-LFE Threshold OC12 Crossing was detected OC192 OC48 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 86/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 89 Indicates a UAS-OTU Thresh- OTU2 old Crossing was detected T-UASL Indicates a UAS-L Threshold OC12 Crossing was detected OC192 OC48 Indicates a UAS-LFE Threshold OC12 Crossing was detected OC192 OC48 Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Troubleclearing 8DG08136DAAA Edition 3 87/158...
  • Page 90 EFF) T-UASP Indicates a UAS-P Threshold STS1 Crossing was detected STS12C STS192C STS3C STS48C Indicates a UAS-PFE Thresh- STS1 old Crossing was detected STS12C STS192C STS3C STS48C Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 88/158 8DG08136DAAA Edition 3 Troubleclearing...
  • Page 91: Units And Spare Parts Replacement

    To facilitate the operation, the data on the faulty unit must be reported on the repair form as shown in Section Figure 31. on p. 131. The Repair Form must be filled in with as much data as possible and returned to Alcatel-Lucent together with the faulty unit. Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0...
  • Page 92: Set Of Spare Parts

    The set of spare parts is inclusive of a minimum number of spares for each type of replaceable plug-in unit. For this scope, see the units list shown in the Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Product Information Guide (refer to Related Documents on page 12).
  • Page 93: Particular Rules On Spare Parts Management

    CD-ROM / hard disk, and store this floppy disk in the spare part stock pointing out the equipment it refers to. Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02...
  • Page 94: General On Replacements With Spare Procedure

    Section Figure 22. on p. 92 Section Figure 23. on p. 93, is the operation to access to the Alcatel-Lucent 1850 TSS-320 equipment and subrack. These steps are necessary to the operator before replacing an equipped unit. Figure 22. Alcatel-Lucent 1850 TSS-320 equipment cover opening Alcatel-Lucent 1850 RELEASE 2.0...
  • Page 95: Figure 23. Alcatel-Lucent 1850 Tss-320 Equipped Subrack View

    Figure 23. Alcatel-Lucent 1850 TSS-320 equipped subrack view Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02 93/158...
  • Page 96: Units Replacement And Warnings

    4.4.2 Units replacement and warnings For the Alcatel-Lucent 1850 TSS-320 equipment the following spare part unit replacements are provided: • With regard to the common units refer to Section 4.5 on p. • With regard to the SONET units and modules refer to Section 4.6 on p.
  • Page 97: Common Units Replacement

    4.5 Common units replacement Refer to the Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Product Information Guide for more details about the equipment configuration and information of all Common units provisioned in the Alcatel- Lucent 1850 TSS-320 equipment. Refer also to Section Section 3.4 on p.
  • Page 98: Ec320 Unit Replacement

    4.5.1 EC320 unit replacement For general information about EC320 unit (LEDs, description, HW settings, etc.) refer to the Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Product Information Guide. For information on EC-320 unit provisioning and configuration, refer to Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Turn-up and Commissioning guide.
  • Page 99 The procedure is to replace the faulty unit without causing configuration changes and/or unwanted faults; when not possible, this is indicated in the flowchart. Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02...
  • Page 100: Figure 24. Ec320 Unit Drawing With I1 Position

    Figure 24. EC320 unit drawing with I1 position Table 12. EC320 HW presetting (I1) dip switch position MEANING Normal operating condition. Reset Database. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 98/158 8DG08136DAAA Edition 02 Units and Spare Parts Replacement...
  • Page 101 Reset Data Base and upload from backup copy (if available). Raw loader FW waiting for commands from console: application NOT started. Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02 99/158...
  • Page 102: Figure 25. Ec320 Unit Replacement

    Remove and set the NEW unit with: I1-1 OFF and I1-2 OFF (Normal operating condition) Insert the NEW EC320 unit again Figure 25. EC320 unit replacement Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 100/158 8DG08136DAAA Edition 02 Units and Spare Parts Replacement...
  • Page 103: Mt320Nd Unit Replacement

    Two different procedures are available for the MT320ND unit substitution according to the EPS schema. For general information about the MT320ND unit (LEDs, description, etc.), refer to the Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Product Information Guide. Also, refer to Section Figure 20.
  • Page 104 MT320ND units. Release the Manual Switch command. If the MT320ND unit to be replaced is the Standby board, the above procedure has to be applied starting with Step 4. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 102/158 8DG08136DAAA Edition 02...
  • Page 105: Psf320 Unit Replacement

    4.5.3 PSF320 unit replacement For general information about the PSF320 unit (LEDs, description, etc.) refer to Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Product Information Guide. Also, refer to Section Figure 21. on p. 62 Section Table 10. on p. For information on the PSF320 unit provisioning and configuration, refer to Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Turn-Up and Commissioning guide.
  • Page 106 STEP-UP converter unit hosted in the GENTRU subrack. Each PSF320 unit is connected to the associated STEP-UP converter unit in the GENTRU subrack. For more details, refer to the Alcatel-Lucent Transport Service Switch (TSS- 320) Product Information Guide. Pay attention before switching OFF any STEP-UP converter unit.
  • Page 107: Fan320 Unit Replacement

    Unscrew the retained screw (6) (one on the right and another on the left of the FAN320 unit). Extract the FAN320 unit (3) or (4) from the Alcatel-Lucent 1850 TSS-320 subrack (2). Insert a new FAN320 unit into the Alcatel-Lucent 1850 TSS-320 subrack and check the correct functionalities: “status LED” (ref.
  • Page 108 Before extracting the lower FAN320 unit (4), remove the relevant Fan Unit Pro- tection (5). – After inserting the lower FAN320 unit, attach the relevant Fan Unit Protection. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 106/158 8DG08136DAAA Edition 02...
  • Page 109: Tbus320 Unit Replacement

    Exercise caution to avoid shorting power input terminals. Unscrew the two screws that attach the faulty TBUS320 unit on the backplane of the Alcatel-Lucent 1850 TSS-320 subrack (Step1). Remove the TBUS320 unit (Step2 + Step3).
  • Page 110: Figure 26. Tbus320 Unit Replacement (Extraction)

    Step 1 Step 2 Step 3 Figure 26. TBUS320 unit replacement (extraction) Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 108/158 8DG08136DAAA Edition 02 Units and Spare Parts Replacement...
  • Page 111: Sonet/Sdh Units And Optical Modules Replacement

    IR-2 OC48 SL-162C L-16.2 LR-2 OC48 XS-642 S-64.2 IR-2 OC192 XI-641 I-64.1 SR-1 OC192 1P10GSO XL-642C L-64.2 LR-2 OC192 XP1L12D2 P1L1-2D2 (L-64.2) LR-2 OC192 Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02 109/158...
  • Page 112: Figure 27. Sfp Optical Module Extractor Tool

    SPF modules (hosted in SONET/SDH and DATA units) in order to avoid a damage of involved parts. Figure 27. SFP optical module extractor tool Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 110/158...
  • Page 113: Sts-N / Stm-N Ports Replacement Procedure

    Section 4.6.2 on p. 113. The following procedure is valid for all units that are part of Alcatel-Lucent 1850 TSS-320 equipped for protection. Boards in an unprotected equipped subrack cannot be protected before. Use the following steps: Select the Rack xx > Shelf xx > Board x > Module x > Port x from the tree area as shown in Figure 28.
  • Page 114 This step has to be replicated for all STM-N optical modules configured and in service of that unit involved in this replacement procedure. N.B. This procedure causes an outage of traffic (< 50 ms). Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 112/158 8DG08136DAAA Edition 02...
  • Page 115: Sts-N / Stm-N Optical Modules Replacement Procedure

    4.6.2 STS-N / STM-N optical modules replacement procedure This replacement procedure is applicable to all STS-N / STM–N optical modules (SFP and XFP plug-in) of the Alcatel-Lucent 1850 TSS-320 equipment (refer to Table 14. on page 109). Use the following steps: Select the Rack xx >...
  • Page 116 N.B. This procedure causes an outage of traffic (< 50 ms). Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 114/158 8DG08136DAAA Edition 02 Units and Spare Parts Replacement...
  • Page 117: Data Units And Optical Modules Replacement

    1000B-SX or LX or ZX SS-162C S-16.2 IR-2 OC48 PIM1GE SL-162C L-16.2 LR-2 OC48 XL-642C L-64.2 / 10GBASE-E LR-2 OC192 / 10GBASE-E PIM10GE 10GB 10GBASE-S 10GBASE-S Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02 115/158...
  • Page 118: Data Ports Replacement Procedure

    4.7.1 DATA ports replacement procedure This replacement procedure is applicable to all DATA units (in the current release PP20G unit only) of the Alcatel-Lucent 1850 TSS-320 equipment (refer to Table 15. on p. 115). – To replace DATA PIMs only, refer to Section 4.7.2 on p.
  • Page 119 16) Wait until the automatic download is finished and the “status LED” of the new unit becomes green. 17) Click View in the Alarms panel to check the associated alarms. Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02...
  • Page 120: Data Pim Replacement Procedure

    4.7.2 DATA PIM replacement procedure This replacement procedure is applicable to all DATA PIMs of the Alcatel-Lucent 1850 TSS-320 equipment (refer to Table 16. on p. 115). To replace a DATA PIM but NOT the hosted modules, use the following steps: Remove all fiber cables from the modules hosted in the faulty PIM.
  • Page 121: Module Mechanical Removal And Replacement (Dlp-100)

    Logical module removal must be done first. This procedure addresses only mechanical procedures. Refer to IXL-103. General For information on TL1 command syntax, refer to the Alcatel-Lucent 1850 Transport Service Switch (TSS- 320) TL1 Operations Guide. Step Procedure SAFETY RULES Possibility of personal injury.
  • Page 122: Input/Output Module Replacement (Dlp-101)

    In this procedure, the equipment address is ra - sh - sl, where ra = rack number, sh = shelf number and sl = equipment slot location number in the shelf. For information on TL1 command syntax, refer to the Alcatel-Lucent 1850 Transport Service Switch (TSS- 320) TL1 Operations guide.
  • Page 123 11) Repeat Steps 10 through 12 to switch all other working traffic off module to be replaced. 12) Go to Step 26. UPSR Protection 13) Enter RTRV-CRS-ALL; 14) Enter RTRV-FFP-OCn; Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02 121/158...
  • Page 124 AID = Access Identifier of module just replaced. 28) Did output return COMPLD or DENY? • If COMPLD, go to step 31. • If DENY, go to Step 41. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 122/158 8DG08136DAAA Edition 02 Units and Spare Parts Replacement...
  • Page 125 AID = Facility Access Identifier. – MODE = NORM or FRCD 40) Contact next level of technical support for assistance. 41) STOP. This procedure is complete. Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02 123/158...
  • Page 126: Xfp Replacement (Dlp-102)

    In this procedure, the equipment address is ra - sh - sl, where ra = rack number, sh = shelf number and sl = equipment slot location number in the shelf. For information on TL1 command syntax, refer to Alcatel-Lucent 1850 Transport Service Switch (TSS-320) TL1 Operations guide.
  • Page 127 AID = Facility Access Identifier – SWTCHCMD = Switch command (LOCKOUT, FRCD, MAN) It is not recommended to perform a forced switch without assistance from Alcatel-Lucent CTAC. Determine which type of XFP is to be removed. • If the XFP requires an extractor, go to Step 9).
  • Page 128 – AID = Facility Access Identifier 25) STOP. This procedure is complete. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 126/158 8DG08136DAAA Edition 02 Units and Spare Parts Replacement...
  • Page 129: Sfp Replacement (Dlp-103)

    In this procedure, the equipment address is ra - sh - sl, where ra = rack number, sh = shelf number and sl = equipment slot location number in the shelf. For information on TL1 command syntax, refer to the Alcatel-Lucent 1850 Transport Service Switch (TSS- 320) TL1 Operations guide.
  • Page 130 AID = Facility Access Identifier. – SWTCHCMD = Switch command (LOCKOUT, FRCD, MAN). It is not recommended to perform a forced switch without assistance from Alcatel-Lucent CTAC. Determine which OCn the SFP is on. Remove SFP from OC-3, OC-12, or OC-48 Remove fibers, if necessary.
  • Page 131: Wdm Units Replacement

    Table 17. WDM units ACRONYM Interface RATE WDM Type No. of Interface (*) the number of interfaces both for West and East sides Maintenance & Troubleclearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Units and Spare Parts Replacement 8DG08136DAAA Edition 02 129/158...
  • Page 132: Wdm Ports Replacement Procedure

    4.8.1 WDM ports replacement procedure This replacement procedure is applicable to all WDM units of the Alcatel-Lucent 1850 TSS-320 equipment (refer to Table 17. on p. 129). To replace a generic WDM optical unit, use the following steps: Prior to disconnect any fiber, make sure that each optical fiber is labeled; if not, proceed to a tem- porary labelling which would be necessary to reconfigure the fiber routing while the board would have been changed.
  • Page 133: Figure 31. Repair Form

    R E P A I R F O R M Fill in this form and affix it to the faulty unit to be returned to Alcatel-Lucent ORDER NUMBER/CONTRACT NUMBER CUSTOMER NAME BRANCH/UNIT/COUNTRY SITE SYSTEM/EQUIPMENT EQUIPMENT SOFTWARE PART NUMBER PRODUCT RELEASE...
  • Page 134 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Troubleclearing Guide 132/158 8DG08136DAAA Edition 02 Units and Spare Parts Replacement...
  • Page 135: Procedures

    When upgrading the new version of the Alcatel-Lucent 1850 Transport Service Switch (TSS-320) SW Package is necessary, the unit involved in this procedure is the EC320 unit, where the SW package is located. To upgrade an already installed SW package refer to the Alcatel-Lucent Transport Service Switch (TSS-320) Turn-on and Commissioning Guide.
  • Page 136 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 134/158 8DG08136DAAA Edition 3 Procedures...
  • Page 137: Error Messages

    Whenever an error dialog box is displayed, the application is frozen i.e., the operator activity is interrupted. Some system internal failures are not connected to a specific operator request. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Error messages 135/158 8DG08136DAAA Edition 3...
  • Page 138: Error Handling

    NE failure. The structure of the document facilitates the search for a specific error message. This structure is described in the below paragraph. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 136/158...
  • Page 139 However, whenever the user wants to get more information, you need to know the context in which the error message was raised, and the error message itself. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Error messages 8DG08136DAAA Edition 3...
  • Page 140: Error Messages Subdivision

    Operator Action - Specifies the request which generate the error, whenever appropriate. • Possible Source - Provides an explanation about the failure. • Suggestion - Provides some directions to handle the error. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 138/158 8DG08136DAAA Edition 3 Error messages...
  • Page 141 When an error box incudes a Help button, it implies the possibility to access a contextual on-line help. If the operators clicks on the Help button, the information related to the error message is displayed in a browser window. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Error messages 8DG08136DAAA Edition 3 139/158...
  • Page 142: Error Messages In Nes Views

    6.2.2 NES system error messages – Internal error • Suggestion - Note as much information as possible about the context, then report the problem to the local administrator. Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 140/158 8DG08136DAAA Edition 3 Error messages...
  • Page 143: Error Messages In Usm Views

    Possible Source - The operation cannot be performed due to resource limitation. • Suggestion - Note as much information as possible about the context, then report the problem to the local administrator. Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Error messages 8DG08136DAAA Edition 3 141/158...
  • Page 144 Alcatel-Lucent 1850 RELEASE 2.0 Maintenance & Trouble-Clearing Guide 142/158 8DG08136DAAA Edition 3 Error messages...
  • Page 145: Frequently Asked Question

    They are supplied according to a question typology. For example, referring to software procedures, alarms identification and organization, etc. The main FAQs are listed by: • General subjects • Software management (TBA) • Other (TBA) Maintenance & Trouble-Clearing Guide Alcatel-Lucent 1850 RELEASE 2.0 Frequently Asked Question 143/158 8DG08136DAAA Edition 3...
  • Page 146: Faq On General Subjects

    List of FAQs on general subjects on page 144. Where may I find detailed description of ZIC screen views? This information is included in the Alcatel-Lucent 1850 Transport Service Switch (TSS-320) Craft Terminal guide. (see List of FAQs on general subjects on page 144).

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