Alcatel-Lucent 1830 PSS-16 Maintenance And Trouble-Clearing User Manual page 564

Trouble-clearing procedures
SWUPGFAIL
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Table 2-2
Upgrade
status
No upgrade path
Operation
aborted
Invalid script
Load and bank
are incompatible
Backup&Restore
host IP not set
Database backup
failed
Database restore
failed
Couldn't find
database to
restore
Attempted
activate before
load
Bank is empty
Load not found
on card
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2-314
Software upgrade status and actions (continued)
Action
Attempt to upgrade to a release which is not backwards compatible with the
current release.
1. Upgrade to an intermediate release first.
2. Once the intermediate load is accomplished, retry the upgrade process to
the final upgrade release.
The upgrade was manually aborted. Retry the upgrade process.
The audit was unable to produce a valid upgrade script. Retry the upgrade
process.
An attempt was made to load a boot load in an application bank, or vice
versa. This is an invalid operation. Application loads can only be loaded into
application banks; boot loads can only be loaded into boot banks. Perform
the upgrade but this time specify the correct bank.
Set the backup and restore host IP address.
Retry the upgrade process.
Retry the upgrade process.
There is a problem with the database backup server, or the connectivity to
the server or the database server configuration.
1. Check and correct the database backup server configuration.
2. Check and correct DCN network connectivity. Confirm that the TFTP
server can accept ping commands (config tools ping <TFTP server>).
3. Check and correct the status of database server.
4. Retry the upgrade process once the previous steps are complete.
Retry the upgrade process.
Retry the upgrade process.
An attempt was made to activate a bank with an incorrect or missing
software load.
1. Reload the software.
2. Activate the load.
SWUPGFAIL (Software Upgrade Failed)
1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011