Interface Card Error Messages; Interface Card Troubleshooting; User Interface Problems - Zhone IMACS 8000 User Manual

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Interface Card Error Messages

8.4 Interface Card Error Messages
Refer to Appendix B in the System Reference Guide for further information on Error
Messages regarding this card.
8.5

Interface Card Troubleshooting

8.5.1

User Interface Problems

The Interface card provides the connections from the Integrated Access System to the external
control terminals and/or other network management systems. This card may be faulty if you
are connected to the system but receive no responses to your commands. However, the
problem in this case also may be with the 8803 CPU Card.
First, check the cabling connections from the Interface card to the appropriate external device.
Refer to the "Interface Card Description" section at the beginning of this chapter for more
information on the card faceplate jacks and signal connections. If possible, substitute a known
good cable for the one you suspect is faulty.
If the cable connection is good, unplug the CPU card from the system chassis and then plug it
back in to restart the CPU and system. (The problem may have been a momentary system
"freeze".) Then, log into the system again and repeat the command (or series of commands)
that initially caused the problem. If the problem continues, replace the Interface card with an
identical new card.
If the problem persists with the new Interface card, the CPU card is probably faulty.
If the Interface card is determined to be faulty, replace it and return the faulty unit for repair
to the location specified by your distributor.
8-26
Model No.
Interface Card
System Cards