Information About The Mivoice Office 400 Communication System; One Number User Concept; Mivoice Office 400 Self Service Portal - Mitel MiVoice Office 400 User Manual

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Information about the MiVoice Office 400
communication system

One number user concept

Your system administrator can set up several phones for you, all of which have the same phone number
(one number user concept). You have only one name and phone number with which to identify yourself
to your call partners, regardless of which of the phones you use to make your calls. The advantage is that
callers can reach you by using the same phone number, wherever you happen to be.
With personal call routing, you can define to which phone (or phones) incoming calls must be routed (see
the chapter
"Activating personal call
Some of the benefits of the one number user concept are:
• With Ring Alone, you can choose on which phone calls are signaled acoustically (see chapter
vating Ring Alone").
• Your system administrator can set whether you are busy for further incoming calls (indicate to the
caller that you are busy if you are on another call).
• You can make outgoing calls using the other terminals while you are already on a call.
• Call lists and contacts stored on the MiVoice Office 400 communication system are available on all
your phones and are automatically synchronized.
• An announcement is made on all phones that support announcements.
• Fast Take (*88) allows you to receive an incoming call on any of the phones while you are already on
a call on another phone.

MiVoice Office 400 Self Service Portal

The Self Service Portal is a web-based application for phones on a MiVoice Office 400 communication
system. The Self Service Portal helps you configure and modify your personal phone settings (for
example: key configurations, labels for configurable keys, display language, and so on) directly and
autonomously using your PC.
After you receive your user account details for the Self Service Portal from your system administrator and
after you log on to the portal, the home page displays an overview of all your phones. See the Self Service
Portal online help for further information about specific topics.
Contact your system administrator for the credentials for access to the Self Service Portal.
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