Chapter 16
16.3.3.5 Wrap
16.3.3.5.1 Paper separation failure at fuser: when generating an image with a high color ratio in a
high humidity environment
Symptom
The leading edge of paper tends to resist separation in a high humidity environment and when the image has a
high color ratio.
Cause
The rigidity of paper is too low so that it tends to wrap around the fixing roller, preventing it from separating
from the roller at time of delivery.
Field Remedy
Add a cassette heater.
16.3.4 Malfunction
16.3.4.1 No Power
16.3.4.1.1 No power: Even after three minutes have passed from the power-ON, neither the power
lamp nor the control panel lights up. (Output failure of the DC power supply PCB J156)
Symptom
Even after three minutes have passed from the power-ON, neither the power lamp nor the control panel lights
up. (Output failure of the DC power supply PCB J156) <Refer to SymptomExplanation>
Description
When the power is turned ON, initialization of finisher and feeder should start if the main unit operates
normally. In this case, however, there is no initialization.
Cause
DC power supply PCB failure
Items to Check
1) Check whether DC line is supplied to the fuse PCB J56 from the DC power supply PCB J156. If no, check
the DC power supply PCB.
2) Check whether AC line is supplied to the DC power supply PCB. If there is no problem with the AC supply,
replace the DC power supply PCB.
Field Remedy
DC Power Supply PCB Part No. FG6-8970-000 (100/120V), FG6-8971-000 (220/240V)
16-68
0002-3538
0002-2493