Canon iR C3200 Series Service Manual page 827

F-16-46
16.3.2.7.20 Black and yellow are not printed
[ Case in the field ]
Field Remedy
There is a case in the field that replacement of the laser unit for BK (black) and Y (yellow) solved the problem.
Laser unit (common in colors): FG6-8962
16.3.2.7.21 40mm-wide void appearing at all four perimeters of paper
[ Case in the field ]
Field Remedy
There is a case in the field that this symptom occurred because the set value in service mode
[COPIER>Adjust>BLANK-T/L/R/B] was 1000 (max). Check the set value with the machine you are servicing.
In addition, make sure that the other set values are proper.
16.3.2.7.22 Streaks appearing in sub scanning direction when making a copy of color and
monochrome originals at a time
[ Verified by Canon Inc. ]
Field Remedy
This problem has been corrected with System Ver.10.01. So, if this happens, upgrade the system to Ver.10.01
and later.
Chapter 16
0004-5068
0004-9002
0004-9761
16-53