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16.3.10.25 E020-OXB0 Error Code
Symptom
E020-0XB0
Cause
This error code is displayed when the toner concentration inside the developing ass'y becomes low. It is also
displayed when the drum unit has exceeded the end of its life.
Field Remedy
1. Visually inspect the contacts on both the drum unit side and the main unit side.
2. As a contact failure is possible, try pulling out and installing the drum cartridge.
3. Check whether the sealing tape in the toner cartridge blocks the opening for toner supply. If it does, remove
it completely and replace the drum unit with a new one.
4. If the DCON is Ver4.03 or smaller, upgrade it to Ver5.05 or higher.
16.3.10.26 E020-xx24 Error Code
Symptom
E020-xx24
Cause
This error code is displayed when the density of a sample patch generated in ATR control is higher than the
specified value.
Field Remedy
Visually inspect the SALT sensor for condensation on its surface. Even if there is condensation, do NOT wipe it off
with a dry cloth, but air-dry or use a hair dryer. If the error recurs, replace the SALT sensor with a new one.
Please note that the surface of the sensor can electrically be charged by wiping with a dry cloth and toner
contamination can occur.
Chapter 16
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0002-3553
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