Canon iR C3200 Series Service Manual page 888

Chapter 16
16.3.7.1.19 Fax number is not entered partially (in the actual failure case, 2nd digit)
[ Inspected by Canon Inc. ]
Description
If you enter a fax number using the numerical keys without pressing the "Fax" key immediately after switching to
the "Send" screen (this is not a proper procedure), the machine has to start up the entry screen of the fax number
and cannot accept any entry of the numerical keys in a fraction of a second because of software constraints. This
is to prevent any operational error even if some key operations are done during transition of the screens. In this
failure case, one digit of the fax number was not entered because the operator pressed the number during the
affected period of time.
Field Remedy
According to the proper procedure, press the "Fax" key after switching to the "Send" screen, and then enter the fax
number using the numerical keys. Or, enter the number slowly after making sure that the screen has been switched.
For more details, refer to Sending and Facsimile Guide [Basic Sending Methods> Specifying Destinations> Using
the New Address Tab> Specifying a Fax Number].
16.3.7.1.20 Address Book List Cannot Be Selected
Symptom
Address Book List Cannot Be Selected
Overview
When registering the Address Book for the Fax driver, users of the Users group cannot select Address Book List on
Windows XP in NTFS drive.
Cause
Users of the Users group for Windows do not have the privilege to access the Address Book file.
Field Remedy
Field Countermeasure
To edit the Address Book, the user must have the privilege for the Power Users or higher group.
Remarks
In FAT32 drives, users who have the privilege lower than the Power Users can edit the Address Book.
16.3.7.1.21 End Code # 899
Symptom
Overview
Question
Sending a mail from iR C3200 to the mail server of the provider results in End Code # 899. What does the End Code
mean?
Answer
The chapter 12 in the Sending Guide has descriptions for this code, as shown below.
Cause
The iR C3200 has successfully sent out the email or ifax from the SMTP server, but cannot confirm that it has arrived
16-114
0007-4511
0002-5500
0002-5498