Cassette Pedestal And The Printer Unit; E716-0000 Error Code Recorded Only In The Error History - Canon iR C3200 Series Service Manual

Chapter 16
16.3.10.105 E716 Error code detail There is a fault in the communication between
the cassette pedestal and the printer unit.
Symptom
E716 There is a fault in the communication between the cassette pedestal and the printer unit.(Error code detail)
Description
Detail

16.3.10.106 E716-0000 Error code Recorded only in the error history

Symptom
The service mode error history shows E716-0000. However, the main unit was operating normally.
Cause
When the main unit is in standby, if the power cord from the cassette pedestal is pulled out, an error is generated.
The main cause is that, when the main unit is moved forward, the power cord from the pedestal gets tugged out
and the power cord from the main unit is prone to being pulled out.
Items to Check
Check that the cassette pedestal power cord is not being tugged by something.
Field Remedy
If the power cord is being pulled out, explain to the user that, if the power cord is pulled out while the main unit
is activated, an error will be generated.
16.3.10.107 E717 Error code detail The communication with the NE controller is
faulty.
Symptom
E717 The communication with the NE controller is faulty. (Error code detail)
Description
16-172
Description
There is a fault in data
communication. The DC controller
or the cassette pedestal controller
PCB is faulty.
T-16-57
Timing of detection
An attempt at recovery fails for 2 sec or
more after the communication between
the cassette pedestal and the machine
has failed.
0002-1798
0002-3272
0002-1800