Canon iR C3200 Series Service Manual page 825

Chapter 16
16.3.2.7.19 Void appearing at approx. 9.5mm from the edge (corresponding to machine's front side)
in sub scanning direction
0004-0688
[ Inspected by Canon Inc. ]
Cause
As a result of inspection, it was found that this symptom occurred because grease was transferred to the secondary
transfer roller.
Field Remedy
1. It is possible that grease adheres to the surface of the secondary transfer roller. So, remove grease from the roller.
If it cannot be removed completely, replace the secondary transfer roller or the Secondary Transfer Ass'y with a new
one.
2. It is possible that excessive amount of grease has been applied to the lower registration roller. Inspect the affected
area and wipe grease off the roller if excessive amount of grease is confirmed. Refer to the attached files for the
location. In addition, make sure that grease does not adhere to the paper path between the lower registration roller
and the secondary transfer roller.
FB6-3131 Secondary Transfer Roller
FG6-8993 Secondary Transfer Ass'y
F-16-44
16-51