E004-0007 Error Code: Occasionally Occurs First In The Morning; E004-0006/E004-0007 Error Code Descriptions - Canon iR C3200 Series Service Manual

16.3.10.8 E004-0007 Error Code: Occasionally occurs first in the morning

[ Inspected by Canon Inc. ]
Description
E004-0007 can be displayed when temperature monitored by the sub thermistor becomes 140 degrees C or lower.
Cause
As a result of inspection, the following were found:
- When a jam code "0107" was recorded in the jam history together with E004-0007:
Since adhesive agent for locking the screws of the fixing drive motor (FG6-9079) stuck to the damper, the
vibration of the fixing drive motor cannot be absorbed by the damper, and thus the motor drive was not delivered
to the fixing roller, causing the roller fail to rotate. Accordingly, the surface temperature of the roller did not
become even, resulting in the error code.
- The DC Controller PCB is faulty.
Field Remedy
Follow the steps below:
1. Visually inspect the motor damper of the fixing drive motor. If adhesive agent sticks to it, remove it using a
jewelers screwdriver and check whether the error code will be resolved. If not, go on to the Step 2.
2. Visually inspect the fixing roller drive gears in the fixing unit for any abnormality.
3. Check the sub thermistor for any abnormality.
4. Check whether the gears in the fixing drive unit located on the back side of the host machine rotate at power-
on. If not, remove the fixing drive unit and inspect the gears for any abnormality.
If no problem is found in the Steps 2 through 3, go to the next step.
5. In the field, this symptom was resolved by disabling the sleep mode in service mode [COPIER> Option>
USER> SLEEP> 0]. So, try this if possible.
6. If the Step 4 is impossible or the symptom still recurs, replace the fixing drive unit with a new one.
7. Replace the DC Controller PCB with a new one.
FH7-7587 Sub Thermistor (TH2)
FG6-9011 Fixing Drive Unit
FG3-2356 DC Controller PCB

16.3.10.9 E004-0006/E004-0007 Error Code Descriptions

[ Manual-related ]
Description
E004-0006 can be displayed when temperature monitored by the main thermistor becomes 150 degrees C or lower
during printing. The main cause is that the main thermistor is faulty.
E004-0007 can be displayed when temperature monitored by the sub thermistor becomes 140 degrees C or lower
during printing. The main cause is that the sub thermistor is faulty.
Chapter 16
0006-4441
0006-4444
16-125