Canon iR C3200 Series Service Manual page 1120

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Chapter 18
Operation method
18-114
T-18-128
1)
Turn the main power switch OFF.
2)
Connect the network cable to the copier and turn the main power
switch ON.
3)
Tell the user's system administrator that copier installation is
complete, and have them him/her the network settings.
4)
Ask the system administrator to allow you to perform a network
connection check, and check the address of the remote host (IP
address of the PC terminal in the user network) to send the PING.
5)
Select the COPIER > TEST > NETWORK > PING service mode
item, enter the IP address checked in Step 4 on the operation panel's
numeric keypad, and press the OK key.
If the copier is connected to the network normally, "OK" is
displayed (and the procedure is finished).
If "NG" is displayed, first check the connection of the network
cable. If the connection is normal, go to Step 6. If there is a problem
with the network cable's connection, redo the connection and redo
Step 5.
6)
Select the COPIER > TEST > NETWORK > PING service mode
item, enter the loop back address* (127.0.0.1), and press the OK
key followed by the start key.
If "NG" is displayed, there is a problem with the local TCP/IP
settings. Go back to Step 3 and check the settings again.
If "OK" is displayed, there is no problem with the local TCP/IP
settings. However, there could be a problem with the network
interface board (NIC) connection or the NIC itself. Go to Step 7 to
check the NIC.
*The loop back address returns the signal in front of the NIC,
enabling checking of the local TCP/IP settings.
7)
Select the COPIER > TEST > NETWORK > PING service mode
item, enter the local host address (local IP address), then press the
OK key.
If "OG" is displayed, there could be a problem with the NIC
connection or the NIC itself. In this case, check the NIC connection
or replace the NIC.
If "OK" is displayed, there is no problem with the local network
settings or NIC.
In this case, the problem may be with the user's network
environment. Explain the situation to the system administrator, and
ask them to deal with it.

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