Chapter 16
16.3.5.3.22 Printing Does Not Restart after Making up Paper
0002-5438
Symptom
Overview
The conditions to reproduce the problem are:
After making up, leave the printer for about 3 to 25 minutes before it restarts printing.
On Windows 2000 with SP1, SP2, and SP3. It does not occur on Windows 2000 without service pack.
With Standard TCP/IP (RAW) Port
Cause
The host does not send SNMP for several minutes, holding the spooler status in error. As a result, the printer does
not print for several minutes.
Field Remedy
In Properties dialog for the printer, select Ports tab and click Configure Port button to open the Configure Port dialog.
Then change either or both of the settings shows below.
Setting 1: Change the Protocol from RAW to LPR.
Setting 2: Turn off the SNMP Status Enabled option.
Remarks
If the LPR is used for protocol, transmitted data is not buffered in the NIC so that the symptom does not occur.
SNMP OFF
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