Thermo Scientific TSQ 8000 Evo Hardware Manual page 110

2
Troubleshooting
Investigating Communication Issues
Table 3. Possible Remedies if the GC will not Start
Make sure the Remote Start cable is properly connected to the Autosampler signals port on the GC and the GC port on the autosampler
controller.
Confirm the GC handshaking parameter is set properly:
Go to the Handshaking menu.
On a TRACE 1300 GC:
• Launch the Chromatography Data System.
• In the relevant Configuration page, set the Inhibit Ready parameter. The default setting is When High. If your GC will still not
become ready, try setting the parameter to <When Low> or <Do Not Inhibit>.
On a TRACE 1310 GC touchscreen:
• Select the Instrument Configuration icon to access the Configuration menu.
• In the Configuration menu, select the Handshake icon to open the relevant submenu.
• Set the Inhibit Ready parameter. The default setting is When High. If your GC will still not become ready, try setting the
parameter to <When Low> or <Do Not Inhibit>.
On a TRACE GC Ultra:
• Press <CONFIG> to access the Configure menu options.
• Press the down arrow key until Handshaking displays, then press <ENTER> to access the Config Handshaking menu options.
• Press the down arrow key until Inhibit ready in displays, then press <ENTER> to access the Inhibit Ready menu options.
• Set the Inhibit Ready parameter. The default setting is When High. If your GC will still not become ready, try setting the
parameter to <When Low> or <Do Not Inhibit>.
On a FOCUS GC, use the Keypad button in Xcalibur.
• Press the Home button.
• Scroll down to the <others> option and press <ENTER>.
• Scroll down to <Configuration> and press <ENTER>.
84 TSQ 8000 Evo Hardware Manual Thermo Scientific