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a. For error codes 0184 and 0191, if there is no jam in the transfer station area,
clean the upper tractor jam sensor. See "Cleaning the transfer station area"
on page 269
b. If there is a forms jam, clear the forms from the appropriate area:
v For error codes 0184 and 0191, clear the forms from the transfer station
area (see "Clearing the forms path in the Transfer Station area" on page
240 for details).
v For error code 0185, clear the forms from the fuser and forms exit areas
(see "Clearing the forms path in the Fuser area" on page 241 for details).
v For error code 0192, clear the forms from the stacker and pendulum area
(see "Clearing the forms path in the Stacker and Pendulum areas" on
page 243 for details.
3. If the intervention is still displayed, press Check Reset on the operator panel of
the affected printer or select OK on the touch panel.
4. Check for and resolve or postpone any other error or intervention message that
appears on the printer operator panel or the touch panel.
5. For Dual Simplex Operations: If you found a forms jam, reload the forms.
6. For Duplex Operations: If the jam was within Printer 1, reload the forms.
7. For Duplex Operations: If necessary, complete the "Align Forms" procedure
again (Forms → Align Forms).
a. Select Forms Feed Forward once. This provides enough forms beyond
Printer 1 to splice (on the floor between Printer 1 and Printer 2) the forms
just auto loaded on Printer 1 to the forms remaining in the forms path.
b. Complete the "Align Forms" procedure (Forms → Align Forms).
c. Do all the steps in "Checking forms alignment" on page 188 for both Printer
1 and Printer 2.
8. Select Start on the printer operator panel or on the Main touch panel for the
affected printer.
What to do next
v See "Suggestions for preventing jams" on page 245 if the error recurs frequently.
Related tasks
"Loading forms" on page 69
"Aligning forms when forms are broken between printers" on page 160
"Splicing tractored forms" on page 150
Chapter 6. Taking care of problems
237
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