Magenta Toner Rfid Communication Error; Cyan Toner Rfid Communication Error - Lexmark X940e Service Manual

Step
3
Perform a POR.
Does the error occur when the power is turned off/on?

924.01 Magenta toner RFID communication error

Step
1
Check the M toner cartridge.
Is the M toner cartridge properly installed?
2
Check the sensor (M toner RFID) for proper connection.
Is the above component properly connected?
3
Perform a POR.
Does the error occur when the power is turned off/on?

924.02 Cyan toner RFID communication error

Step
1 Check the C toner cartridge.
Is the C toner cartridge properly installed?
2 Check the sensor (C toner RFID) for proper connection.
Is the above component properly connected?
Check
Check
Check
Yes
Replace the upper Problem solved.
printer engine card
assembly.
Go to "Upper
printer engine
card assembly
removal" on
page 4-77.
Yes
Go to step 2. Reinstall the M
toner cartridge.
Replace the Replace the
CMYK toner add connection.
motor assembly.
"CMYK
Go to
toner add motor
assembly
removal" on
page 4-93.
Replace the upper Problem solved.
printer engine card
assembly.
Go to "Upper
printer engine
card assembly
removal" on
page 4-77.
Yes
Go to step 2. Reinstall the C
toner cartridge.
Replace the Replace the
CMYK toner add connection.
motor assembly.
Go to "CMYK
toner add motor
assembly
removal" on
page 4-93.
Diagnostic information
7510
No
No
No
2-161