Scanner Disabled And Scanner Communication Error Service Check - Lexmark MB2236 Service Manual

Action
Step 14
Replace the controller board. See
page 228.
Does the problem remain?

Scanner disabled and scanner communication error service check

Action
Step 1
a
Open the ADF door, and then remove the jammed paper.
b
Make sure that the paper path is free of obstructions.
c
Raise the ADF assembly, and then make sure that the scan area
is free of dust and obstructions.
d
Make sure that the scanner paper setting matches the paper
loaded.
Does the problem remain?
Step 2
a
Reseat all the scanner cables on the controller board.
b
Perform a POR.
Does the problem remain?
Step 3
a
Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Motor tests
b
Select Motor (ADF transport).
Does the motor run?
Step 4
a
Reseat the ADF cable.
b
Check the ADF cable for proper connection and damage.
c
Check the ADF assembly for proper installation and damage.
d
Check the ADF door sensor for damage.
Is the ADF assembly properly installed and free of damage?
Step 5
Replace the ADF assembly. See
scanner removal" on page
Does the problem remain?
"Controller board removal" on
"ADF scanner and flatbed
261.
Diagnostics and troubleshooting
175
Yes No
Contact the next The problem is
level of support. solved.
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 5. Go to step 4.
Go to step 6. Go to step 5.
Go to step 6. The problem is
solved.
3400-48x