Step
2
Check the printhead assembly connection.
Is the printhead assembly properly connected?
3
Perform a print test.
Does the error continue?
4
Perform a print test.
Does the error continue?
932.00 Toner cartridge RFID data write failure
Step
1
Check the toner cartridge installation.
Is the toner cartridge properly installed?
2
Check the sensor (RFID toner cartridge) installation.
Is the sensor (RFID toner cartridge) properly installed?
3
Check the sensor (RFID toner cartridge connection.
Is the sensor (RFID toner cartridge) properly connected?
4
• Perform a print test.
• Does the error continue?
933.00 Toner cartridge RFID communication failure
Step
1
Check the toner cartridge installation.
Is the toner cartridge properly installed?
2
Check the sensor (RFID toner cartridge) installation.
Is the sensor (RFID toner cartridge) properly installed?
3
Check the sensor (RFID toner cartridge connection.
Is the sensor (RFID toner cartridge) properly connected?
Check
Check
Check
Yes
Replace the
Replace the
printhead.
connection.
Replace the
Problem solved.
printer engine card
assembly.
Go to
"Printer
engine card
assembly
removal" on
page
4-117.
Replace the RIP
Problem solved.
card assembly.
Go to
"RIP card
assembly
removal" on
page
4-128.
Yes
Go to step 2.
Install the toner
cartridge properly.
Go to step 3.
Install the sensor
(RFID toner
cartridge)
correctly.
Replace the
Replace the
sensor (RFID
connection.
toner cartridge).
Replace the
Problem solved.
printer engine card
assembly.
Go to
"Printer
engine card
assembly
removal" on
page
4-117.
Yes
Go to step 2.
Install the toner
cartridge properly.
Go to step 3.
Install the sensor
(RFID toner
cartridge)
correctly.
Replace the
Replace the
sensor (RFID
connection.
toner cartridge).
Diagnostic information
7500-XXX
No
No
No
2-165