7510
Step
4
Check the scanner drive motor assembly.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Scanner Motor Tests.
4. Touch Scanner drv mtr.
5. Touch Forward or reverse.
Does the scanner drive motor assembly operate properly?
5
Check the scanner drive motor assembly for connection.
Is the above component properly connected?
6
Place media on the large platen and perform a scanner test.
Does the error remain?
843.01 Scanner carriage over run error
Step
1
Check the connections of the scanner controller card
assembly.
Are the connectors of the scanner controller card assembly
connected properly?
2
Perform a POR.
Does the error remain when the power is turned off/on?
2-116
Service Manual
Check
Caution: When performing motor tests, ensure
that all cover and door interlock switches are
overridden.
Check
Yes
Go to step 6.
Go to step 5.
Replace the
Replace the
scanner drive
connection.
motor assembly.
"Scanner
Go to
drive motor
assembly
removal" on
page
4-121.
Replace the
Problem solved.
scanner
controller card
assembly.
Go to
"Scanner
controller card
assembly
removal" on
page
4-123.
Yes
Go to step 2.
Connect each
connector of the
scanner
controller card
assembly
properly.
Replace the
Problem solved.
scanner
controller card
assembly.
Go to
"Scanner
controller card
assembly
removal" on
page
4-123.
No
No
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